I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... Ver más
La empresa ha respondido
A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... Ver más
La empresa ha respondido
I visited the store the store on Monday Lewis approached us and was ready polite, helpful and efficient he even made me a diagram with measurements of the sofas I liked for me to discuss with my husba... Ver más
La empresa ha respondido
Really great experience in the llantrisant store. Staff there there very friendly and welcoming and grant who sold us our settee was very knowledgable and made the whole experience stress free.
No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de DFS Furniture - Llantrisant
Experience was fantastic the person who dealt with us was patient explained everything. He helped us pick the unit we were looking for.

Respuesta de DFS Furniture - Llantrisant
Great service Josh really helpfull with our purchase of the sofa

Respuesta de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant
Lewis was a great help, very knowledgeable, polite and provided a pleasant experience in assisting me in buying my new sofa. Thank you.

Respuesta de DFS Furniture - Llantrisant
Amazing service and very helpful. We was so satisfied and impressed with the service and how helpful the employee who helped put our order through was. We had a great conversation about lego too and have zero faults

Respuesta de DFS Furniture - Llantrisant
It is very refreshing that to go into a store and just look around without any pressure, no sales jargon,The sales assistant was reassuring and understanding he took his time showing us around until we got exactly what we were looking for thankyou DFS

Respuesta de DFS Furniture - Llantrisant
No hard sell from any of the staff - they welcomed me and told me where to find them if I needed them without any pressure. Really knowledgable and helpful and made it a real pleasure to purchase today. I can highly recommend Gary and DFS Llantrisant.

Respuesta de DFS Furniture - Llantrisant
I had an excellent experience at DFS thanks to Garry. From the moment I walked into the store, he was friendly, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for, answered all my questions without any pressure, and helped me choose the perfect sofa for my home.
Garry's customer service was outstanding throughout the whole process. He was patient, attentive, and made what could have been a difficult decision feel easy and enjoyable. It's clear that he genuinely cares about helping customers find the right furniture rather than simply making a sale.
I'm absolutely delighted with my new sofa and grateful for Garry's advice and expertise. A real credit to DFS, and I wouldn't hesitate to recommend both him and the store to friends and family.

Respuesta de DFS Furniture - Llantrisant
Grant was very helpful while looking for a sofa that had low leg height and shallower depth on the seating, as my wife is short and finds it uncomfortable if her legs cannot touch the floor. We discussed comfort options and cushion depths, etc., and were shown a range of possible choices. His knowledge of the resilience and build quality was very useful. We were told about warranties and delivery charges so nothing was hidden. Overall, a pleasant experience.

Respuesta de DFS Furniture - Llantrisant
Good range of designs to choose from. Well presented showroom. Friendly and helpful staff. Interest free options are great.

Respuesta de DFS Furniture - Llantrisant
The salesman was friendly and professional and had great knowledge about the products. I was even offered a coffee!

Respuesta de DFS Furniture - Llantrisant
Dave was very helpful, quickest transaction of his life lol!

Respuesta de DFS Furniture - Llantrisant
Friendly show room, polite and informative member of staff. Clearly went through everything with us to explain the options and ordering process. Great customer service from Lewis!

Respuesta de DFS Furniture - Llantrisant
Salesman very knowledgeable and patient and never pushy,A1

Respuesta de DFS Furniture - Llantrisant
Staff were great didn't really push or jump on you soon as you walked in, wanted to add console so again wasn't pushed I had to ask, bit expensive but you get what you pay for in my experience added cover as had recliners and I have young children again was offered not pushed. Sofas range dramatically in price, basic sofas even the Amanda Holden range were pretty decent prices it's the extras that cost haha

Respuesta de DFS Furniture - Llantrisant
Lewis was extremely helpful snd patient whilst I changed my mind through the process. He explained everything thoroughly . Very happy
with the service

Respuesta de DFS Furniture - Llantrisant
The no hassle and friendly approach from the sale people but when needed advice was close by and very knowledgeable.

Respuesta de DFS Furniture - Llantrisant
Staff not explaining terms and conditions clearly. No flexibility and no explanations from them. Very poor service and will be advising people not to purchase. Sales person very rude when speaking on the phone.

Respuesta de DFS Furniture - Llantrisant
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.