DFS Furniture - Llantrisant Opiniones 

3283
TrustScore: 5 sobre 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the store the store on Monday Lewis approached us and was ready polite, helpful and efficient he even made me a diagram with measurements of the sofas I liked for me to discuss with my husba... Ver más

Valorada con 5 estrellas sobre 5

Leah approached us very quickly within us entering and made us extremely comfortable. Myself, my wife and my autistic son had entered and he was very excited to jump and bounce on all these sofas and... Ver más

Valorada con 5 estrellas sobre 5

No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Reino Unido

  • 0333 999 9831

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3283)

98.550 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent experience

David is very friendly and knowledgeable, it made the process smoother than anticipated. David thoroughly explained everything we needed to know, and made sure we understood the important points.

10 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Nice shop layout

Nice shop layout , very nice selection, great staff input , Josh and Grant , not too pushy on our visits , great explanations of products , deliveries and the payments and the aftercare

10 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Happy Customers!

Lewis served us at the Llantrisant store today and was polite, helpful and knowledgeable. We couldn’t fault the service! We came back for the second time to commit to the purchase, and it was nice that the staff remembered us visiting previously. They were attentive but respectful in letting us make decisions. We look forward to having our new sofas!

9 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Kirsty,

We're really grateful you shared this amazing 5* review. We are glad to hear that Lewis helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Grant was very knowledgeable about the…

Grant was very knowledgeable about the products and able to help us narrow down what we wanted. Excellent service!

8 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Fiona,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The young man was very helpful ( Sorry…

The young man was very helpful ( Sorry can't remember his name ).

8 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Kay,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Assistant was well informed and all…

Assistant was well informed and all answered questions well. She was personable and helpful. She was not pushy and suggested discount I would be entitled to because of my disabilities.
She made shopping a pleasant experience.

9 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lewis was very polite and engaging with…

Lewis was very polite and engaging with us. There was no "Hard Sale" and he put us both at ease immediately. Lovely young man and easy to talk with. Well Done Lewis amd thank you!

9 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lewis.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lewis was great.

Lewis was great.
He explained all the Finance options and even when we ordered the wrong sofa he went above and beyond to help us find the right one.
I would highly recommend Lewis at dfs in Llantrisant to my friends and family as a point of contact.

1 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Roy,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Left to browse

Left to browse, no pressure. Then I had discount ,thanks to josh.plenty of option and made a purchase!

8 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Timothy,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Personable, knowledgeable-Well presented. Lewis who served us today was…

Lewis who served us today was absolutely great at his job. Let us look around, approached to offer help, then actually helped with our decision. Explained the various attributes that were available apart from those on display, eg different legs, no castors, different trim. Lewis really listened to what was important to us and made educated recommendations.
We bought the additional 5 year cover because of his ability to make us see the value in the product, without the hard sell.
Personable,well presented, knowledgeable!

8 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Amanda,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Lewis.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Really helpful and friendly staff…

Really helpful and friendly staff taking the time to show us various pieces. Even when we were between two choices there was no pressure or rush to decide.

6 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent experience …

We were left to walk around the store and try out the sofas which is what we wanted. Nothing was rushed and no one interrupted us. I felt relaxed the salesman was very patient a good listener with a houses of humour

6 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

10 out of 10

10 out of 10, Dave was amazing! So helpful very informative, highly recommend Dave to anyone else visiting the shop!

6 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Emma,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Dave.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Many thanks to Josh from DFS…

Many thanks to Josh from DFS Llantrisant for first class service and our suite has now been delivered in under four weeks and we all absolutely love it.
So refreshing not to be served by pushy sales staff.

11 de mayo de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Clive,

We are really grateful for your kind words and for sharing your experience in our store with Josh. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Knowledgable staff who dealt with my…

Knowledgable staff who dealt with my order efficiently and courteously

3 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Josh served us and he was brilliant he…

Josh served us and he was brilliant he helped and explained everything we wonted to know

3 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our experience was excellent

Our experience was excellent. The store was clean, organised and had a good flow to it. Our sales assistant Grant was exceptional and explained everything about the item down to the smallest detail. His product knowledge could not be faulted, he knew everything about each individual product. He was approachable, friendly and easy to talk to. He made us feel at ease and did not puy any pressure on us, could not fault the service. Highly recommend this store over the Swansea store. 10/10

3 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful sales staff

3 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Experience was fantastic the person who…

Experience was fantastic the person who dealt with us was patient explained everything. He helped us pick the unit we were looking for.

2 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind regards,
Vanessa
DFS Customer Support

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