DFS Furniture - Norwich Opiniones 

8208
TrustScore: 5 sobre 5

4,9

Salhouse Road, Unit 5, NR7 9AZ Norwich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dan was very helpful patient and knowledgeable. He demonstrated several options showed is detail and walked us through options Friendly approachable and a pleasure to deal with. Made it easy to ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good sales - not too pushy and I had time to look around the store before having a sales person trying to sell me something. The sales person I dealt with was not too pushy and explained everything.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered couch today in store. Very good experience. Excellent choices in materials and colours, great selection, and nice to be able to really get a feel for the couches in store. Compared to other fu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wow this Shop is well laid out neat tidy and nice and bright , with a great choices of sofas and other furnishings 10/10 DFS . Chris the gentleman that took care of us was very warm and welcoming, fu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Salhouse Road, Unit 5, NR7 9AZ, Norwich, Reino Unido

  • 0333 999 9764

4,9

Excelente

TrustScore: 5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(8208)

100.319 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service in the Norwich store

Excellent service in the Norwich store. Friendly & knowledgable staff. V pleased with the service & can't wait for our new sofas to arrive :)

21 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great staff

Great staff

21 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello Amy,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The lady was very helpful and…

The lady was very helpful and constructive explained every thing to use

21 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello Craig,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Katie was a lovely very helpful lady

Katie was a lovely very helpful lady , helped with advice on everything I asked not pushy to make you buy wanted me to have exactly what a wanted, great customer service, would recommend to anyone 😊

20 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello Jennifer,

We are really grateful for your kind words and for sharing your experience in our store with Katie. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service from the Simon that I…

Excellent service from the Simon that I dealt with. There was no "hard sell" which is always a bonus as there is nothing worse than wanting to buy something and then being hassled to within an inch of your life the second you wall through the door. All relevant information passed in and very relaxed and easy. Now to wait and see what it turns up like for the next review.

18 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello Mrs Danielle,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Deliver time changed to 2 months earlier!

Deliver time changed to 2 months earlier which wasn’t expected at all, however was a pleasant surprise. Very happy customer here.

11 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

A good experience

Chris was very patient and answered all our questions. Made furniture shopping very easy.

19 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Great showroom and great staff

Great showroom and great staff - very approachable and friendly

18 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Katie was so helpful and obliging

Katie was so helpful and obliging. This is the fourth settee I have bought from DFS, always very satisfied with the quality of product and service.

19 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great staff who made everything simple…

Great staff who made everything simple and helped us find the best sofa for us!

19 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Although I only purchased 7 cushions

Although I only purchased 7 cushions, the staff were very helpful especially the young lady who served us.
She was very patient(and needed to be) as we were there for over an hour!!!!!
Thank you and we'll done. Lovely selection to choose from.

18 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

The staff that we interacted with were extremely kind and helpful, explaining everything to us and also guiding us to options we hadn’t considered. Would highly recommend.

18 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Had a great time trying all the…

Had a great time trying all the furniture! Natalie was very professional and so friendly, very helpful without any pressure!

18 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Phil in Norwich branch was great

Phil in Norwich branch was great. He immediately got we were trying to achieve, we placed the order but had to go and double check the measurements. Despite ordering, we found the configuration wouldn’t work so amended our order within 24 hours, Phil was great; so knowledgeable, helpful and accommodating, plus a really nice chap. Would definitely recommend dealing with Phil.

11 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service today

Excellent customer service today. Very helpful and friendly. Answered any and all questions, very informative. Thank you so much Chris.

17 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our experience at DFS earlier today was…

Our experience at DFS earlier today was very good. The staff were polite, patient and knowledgable and we did not feel pressurised or hurried at all.
We feel confident the order has been put thorugh correctly and are looking forward to receiving our new furniture, which hopefully will live up to our expectations. We also feel happy we know how to contact the team again if we need any further assistance.

17 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic service.

We had a very friendly and professional sales person in nat who was helped us choose the correct sofa.

15 de julio de 2026
Logotipo de DFS Furniture - Norwich

Respuesta de DFS Furniture - Norwich

Hello,

Thank you for sharing your positive feedback with us.

Kind regards,
Holly M
DFS Customer Support

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