DFS Furniture - Nottingham Opiniones 

6706
TrustScore: 5 sobre 5

4,9

Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went with my partner to look at sofas. Lee was brilliant from start to finish. He made us feel welcome and took the time to answer all questions. We ended up buying a sofa due to his excellent cust... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very friendly and knowledgeable staff. Was not pressured or approached on arrival which was great! Very comfortable experience and ended up purchasing a new sofa! Thank you for your help guys

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Reino Unido

  • 0333 999 9761

4,9

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(6706)

95.641 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, not being pushed into any extras and felt comfortable with sales person

4 de agosto de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Pam was so helpful

Pam was so helpful, iv been in and out several times with my eye on one particular sofa and she was so patient, no hard sell while I made up mind, great customer service.

4 de agosto de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Pam.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Polite and friendly service.

Served by Earl who I found to be very polite, friendly, and informative in such a nice and relaxed atmosphere.

4 de agosto de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful staff member Ellie @…

Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Clearly gave us a run down of all the process. Very happy

3 de agosto de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Ordered my new sofas last week from the…

Ordered my new sofas last week from the Nottingham store.Earl was a fantastic help, not pushy at all but able to answer any questions we had.Now looking forward to the delivery of two new sofas.
Thanks Earl!

27 de julio de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

I had a great experience with DFS…

I had a great experience with DFS Nottingham. The staff were friendly, helpful, and professional from start to finish. My furniture was delivered on time, and the delivery team was polite and careful. The quality of the furniture is excellent, and I am very happy with my purchase. Thank you for the excellent customer service and quick delivery. I would definitely recommend DFS to my family and friends."

27 de julio de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had a fantastic experience thanks to…

We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa, making sure we chose the right material and dimensions to suit both our home and our needs. Nothing felt rushed, and his advice was incredibly helpful. Excellent customer service – thank you, Earl! We absolutely can’t wait for our new sofa to arrive 🤩

2 de agosto de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Ellie was lovely

Ellie was lovely. Very helpful but not pushy.

2 de agosto de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Libby is a fabulous sales person

Libby is a fabulous sales person. She was incredibly helpful and showed me all my options for a sofa bed demonstrating how it opened and closed and all the fabric options. She gave me as much time as I needed and was not pushy at all. She was so good that when I went back to buy the sofa I specifically asked for her as she goes the extra mile and is friendly and makes the customer feel confident and informed.

1 de agosto de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Libby met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Thank you Earl at DFS Nottingham

This is the third occasion I have ordered sofas from DFS in Nottingham and each time the service has always been faultless. Earl was the salesman for all 3 purchases in 2015, 2018 and 2026 what an absolutely amazing member of staff and should be commended. I definitely would not go anywhere else - thank you

1 de agosto de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Earl.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Earl was great

Earl was great, great customer service

1 de agosto de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, very knowledgeable about the products and able to talk through all the options and stages of ordering.

30 de julio de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

We recently bought a couch from DFS

We recently bought a couch from DFS. The whole process was great, professional from the salespeople on the floor to the delivery team. They were courteous, professional, and such a pleasantly surprised experience.

30 de julio de 2026
Opinión espontánea
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful advice

Helpful advice, understanding our needs, good customer service from the assistant friendly

23 de julio de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent Service

Fantastic customer service provided by Lee!

26 de julio de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Dennis was very helpful he show us all…

Dennis was very helpful he show us all different sofas he did not push us and he was very experience

29 de julio de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Had a amazing time buying my sofa

Had a amazing time buying my sofa

29 de julio de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 4 estrellas sobre 5

Product i wanted to view was on line…

Product i wanted to view was on line order only. Ellie took the time to find the leather swatches for my choice of 2 sofa's to narrow it down. She was enthusiastic(perhaps overly) and every question i had got answered. In terms of using the monitor to display the sofa i selected in the colour i wanted its perhaps better to have a warning since the lighting for those images would probably be enhanced & infact bore no resemblance to the swatch.
In terms of completing the review the instructions hinted that nothing less than a 9 would be of benefit, if this is what associates convey then how can they expect to receive genuine feedback, is this as a result of DFS culture?

27 de julio de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our customer service advisor Ellie was…

Our customer service advisor Ellie was amazing, really attentive and spent a lot of time with us making sure we were completely happy with our purchase. Amazing service

28 de julio de 2026
Logotipo de DFS Furniture - Nottingham

Respuesta de DFS Furniture - Nottingham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

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