Ian was very helpful and professional. He clearly explained all the benefits and features regarding our choice of sofa. He then took us through the finance options available to us. All in all, Ian d... Ver más
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Consulta las opiniones de los clientes
Sadiq dealt with us today , he was very helpful helping us choose what we wanted.Sadiq was polite throughout the visit , he didnt rush us in any way , once we picked the sofa he explained everything f... Ver más
La empresa ha respondido
We received first-class service from start to finish from Ash (Mohammad Mughal). Working in car sales myself, I know when someone is truly excellent at their craft, and Ash is exactly that. His ap... Ver más
Heather (my birthday twin!) was so helpful and friendly. She had the perfect balance of giving us time to look around but being available to answer any questions we had, and was really knowledgeable a... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Información de contacto
Washington Road, PA3 4EP, Paisley, Reino Unido
- 0333 999 9792
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Great customer service
Great customer service, explained all the add ons and costs clearly.

Respuesta de DFS Furniture - Paisley
Misc items sold by Lavina with patience and good humour
Laminate took time to offer constructive help

Respuesta de DFS Furniture - Paisley
Fabulous looking forward to getting…
Fabulous looking forward to getting delivery

Respuesta de DFS Furniture - Paisley
Sales azsistant heather was extremely…
Sales azsistant heather was extremely helpful and put us at ease' we will defo come back to same store to buy next suite for our house' heather deserves all the praise we give her.
Paisley store

Respuesta de DFS Furniture - Paisley
Amazing customer service.
Christine was a credit to your company.
She made me feel valued as a customer and was very sincere about it.
She knew what she was doing and also helped me when I was disappointed that I couldn't get the colour (via your QR code) I wanted for my sofa and said I could get the colour so happy to have this colour.
I will tell my friends and family to come to DFS as the customer service from Christine was amazing.

Respuesta de DFS Furniture - Paisley
Great dfs experience
Joanna was apologetic for our wait as store was busy, she listened to what we wanted and advised us accordingly. Joanna was very pleasant to deal with and made our experience all the better.

Respuesta de DFS Furniture - Paisley
Friendly
Friendly, polite staff. Good stock knowledge and quick easy to order. Good experience overall.

Respuesta de DFS Furniture - Paisley
Amazing customer service
Amazing customer service, made the process super easy and stress free

Respuesta de DFS Furniture - Paisley
No hard sell I had been in the Paisley branch a few…
I had been in the Paisley branch a few times looking at the new Falcon, before finally deciding to go ahead and purchase it. Had a lovely conversation with Lavina. Her knowledge of the product was impressive. Although she was on a commission basis, there was no hard sell, she wanted to make sure I was totally happy with my purchase before proceeding. Thank you.

Respuesta de DFS Furniture - Paisley
I made a purchase with the help of…
I made a purchase with the help of Christine, she was friendly, very knowledgeable about the products, non pushy with the add-ons, and was extremely patient with me. She gave me time and space to make my decision, and made the whole experience a lot more pleasant than I’d expected it to be.
The store itself was clean, and had a nice atmosphere

Respuesta de DFS Furniture - Paisley
TV Room Sofas
My wife and myself visited the Paisley store for the first time and very impressed with the internal design features of the store containing a large selection of furniture.
We made contact with a member of the staff called Sahid who was smartly dressed and respectful to us and very informative with the products on show.
In our case we wanted to purchase a two and three piece sofas.
Sahid was very helpfull and respectfull answering all our questions and we felt confortable with no pressure to complete our purchase.

Respuesta de DFS Furniture - Paisley
Absolutely outstanding great customer…
Absolutely outstanding great customer service

Respuesta de DFS Furniture - Paisley
Staff member was 10/10 couldn't have…
Staff member was 10/10 couldn't have asked for anyone nicer. The fact I turned up 10 mins before closing and the girl was amazing im sure her name was johanna ( mega apologies if ive got the name wrong ) took the time to process my order without any hassle had the biggest smile, just genuinely pleasant and can't recommend her enough. Retail shops wouldn't be F****D and wouldnt be relying on online if we had more people like Johanna on the front line

Respuesta de DFS Furniture - Paisley
Extremely friendly helpful staff.
Extremely friendly helpful staff.
Good experience.

Respuesta de DFS Furniture - Paisley
Very good service Derrick doing very…
Very good service Derrick doing very good also satisfying with dfs

Respuesta de DFS Furniture - Paisley
Positive shopping experience
Came in just to see if the sofa I had viewed online looked good in real life and found it was actually on sale in the clearance section so decided to just go ahead and buy it. It did take a moment to find a member of staff on the shop floor but once I did, they were great. Anara was super helpful and explained the whole process clearly as well as just being generally friendly and chatty whilst we went through things. Noticed a few marks on the sofa and Anara kindly advised she would have a look at trying to remove these before the item was shipped - her colleague who helped sign off the exchange had advised that the item was sold as seen and didn’t seem as bothered by this so I felt Anara really went above and beyond in her customer service here. Overall a very positive experience.

Respuesta de DFS Furniture - Paisley
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