The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Ver más
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The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Ver más
La empresa ha respondido
He was pleasant took the time to go through every detail. My daughter was with me as she’s down on holiday & he even checked to see if her local DFS had the furniture she liked
La empresa ha respondido
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Ver más
La empresa ha respondido
Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Longbridge Road, PL6 8LX, Plymouth, Reino Unido
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Welcomed upon arrival by a smiling member of staff. Asked if we needed any help without being forceful.
Made us feel very welcomed.
When we eventually made a decision we had everything explained to us and the transaction went very smoothly.
Didn’t need to ask any questions because the staff member answered any that we had prior to us asking them.

Respuesta de DFS Furniture - Plymouth
Upon arrival, we knew exactly what we were looking for. Brian greeted us, we has a short chat and then he gave us space and time to look around before we committed to what we wanted. Had hot hot chocolate and latte while we wondered. He was friendly, informative without the overzealous sales push. That in some places, just puts you right off.
He made our sofa decision journey, a 5 gold star seller experience. Could not fault him.

Respuesta de DFS Furniture - Plymouth
the lovely lady who assisted me was very friendly and knowledgeable about the product i eventually purchased. answering any questions i had with a smile and nothing was too much trouble for her.

Respuesta de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth
The seller we had was fantastic! She max everything really easy. Brooke from DFS at marsh mills

Respuesta de DFS Furniture - Plymouth
Friendly, unpressured experience with a very helpful sales person who did not rush us. Nothing was too much trouble & we would certainly buy from DFS again. Thank you Brian in Plymouth, you made the buying experience very enjoyable.

Respuesta de DFS Furniture - Plymouth
I have used DFS on two occasions and have been treated with brilliant service always polite and very helpful nothing is too much trouble Brian has dealt with the customer service on both my visits and couldn't ask for anything better a valuable member of your staff

Respuesta de DFS Furniture - Plymouth
Bought a lovely new sofa. Couldn’t fault the customer service, Matt was super helpful and made the whole experience stress free. Left knowing that I’d made the right decision - can’t wait for sofa to arrive. Thank you.

Respuesta de DFS Furniture - Plymouth
Rebecca was brilliant , gave all the information I needed and helped throughout the service to get me the best sofa for what I was looking for. Really helpful !

Respuesta de DFS Furniture - Plymouth
I found exactly what I'd been searching for....and at a very comparable price! Special thanks to Becca, in the Plymouth store, for her patience and kindness throughout. Looking forward to receiving my reclining power sofa and matching footstool.

Respuesta de DFS Furniture - Plymouth
Relaxed experience, no one hassles you allowed to take your time
Very helpful assistant Brooke who took us through everything we needed to know.

Respuesta de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth
Such a lovely shopping experience at DFS Plymouth .
Sara and Brian were very informative and helpful with my sofa choice .
It was a relaxing experience and I would recommend DFS to family and friends.

Respuesta de DFS Furniture - Plymouth
Quickly popped into the store to check out a few options and look at the discounted section to see if any bargains to be had.
No pressure just nice sales people happy to chat and advise.
Purchase was quick and easy even helping to find matching items and talk about alternatives.
Excellent service from the team.

Respuesta de DFS Furniture - Plymouth
The salesman was really approachable and made us feel at ease.

Respuesta de DFS Furniture - Plymouth
Not pushed into anything gave us time and help talked through are opposition

Respuesta de DFS Furniture - Plymouth
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