DFS Furniture - Plymouth Opiniones 

4106
TrustScore: 5 sobre 5

4,9

Longbridge Road, PL6 8LX Plymouth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

He was pleasant took the time to go through every detail. My daughter was with me as she’s down on holiday & he even checked to see if her local DFS had the furniture she liked

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(4106)

95.284 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

DFS Feedback on customer care

Good proffesional and friendly service. Excellent customer care from the salesman who sold us our sofa bed. Apologies for not remembering his name but he has a couple of cats...🙂

31 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good service

Very nice !!

30 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Brian who was helping us

Brian who was helping us, amazing help and made the experience great

30 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customer service was excellent

Customer service was excellent, very knowledgeable staff member who dealt with our questions with great professionalism. Pleasure to deal with.

30 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Would definitely recommend

Didn’t catch his name but amazing experience me and my partner received this evening very helpful and a lovely man thank you

28 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Order mistake

After I had made a mistake by ordering the wrong sofa (too big). I quickly called to cancel and fet the right sofa. The man on the end of the call was so patient with me as I changed my mind on the colour three times.
Thanks DFS for a lovely and quick service. Very friendly and helpful.

27 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello Claire,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had a pleasant experience in store…

We had a pleasant experience in store ordering our sofa. The sales lady was very friendly, helpful and knowledgeable and made the whole overall experience a good one. I would recommend to anyone.

20 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello Mr Murphy,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The lady who saw us explained…

The lady who saw us explained everything to us and couldn't do enough for us

25 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello Anthony,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good products .

Good products .. good selection and good customer service

17 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Manpe sofa

My wife & I needed a new sofa. The guys at DFS Plymouth left us alone to browse all the corner suites they had on display. We were only in the store 20 minutes before we found the one we both liked & it was so comfortable. We called over a guy to help with the next step. Liam was very knowledgeable & professional, he made our experience feel easy & relaxed. We are excited for the arrival of our new corner suite. Thank you

22 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff where very friendly…

The staff where very friendly and informative

24 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello David,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Becca was very helpful knowledgeable…

Becca was very helpful knowledgeable and made the buying of the sofa easy.

24 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good service

All colleagues a great help!

23 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

Thank you for 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great range of sofas

Great range of sofas. Plenty of options to suit every budget.
Friendly staff, helpful but not intrusive or pushy!

22 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofas

We recommend DFS for Sofas the lady who helped us and showed us various sofas was very good and explained everything and did not rush us she was very knowledgeable about the sofas and was not at all pushy , now awaiting delivery of 2 sofas

20 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Hello Mrs Cross,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service! The lady who talked us through everything and helped us choose then buy our new sofa was very professional, knowledgeable and helpful.

18 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Good morning Donna,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Welcomed upon arrival by a smiling…

Welcomed upon arrival by a smiling member of staff. Asked if we needed any help without being forceful.
Made us feel very welcomed.
When we eventually made a decision we had everything explained to us and the transaction went very smoothly.
Didn’t need to ask any questions because the staff member answered any that we had prior to us asking them.

17 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofa hunt

Upon arrival, we knew exactly what we were looking for. Brian greeted us, we has a short chat and then he gave us space and time to look around before we committed to what we wanted. Had hot hot chocolate and latte while we wondered. He was friendly, informative without the overzealous sales push. That in some places, just puts you right off.

He made our sofa decision journey, a 5 gold star seller experience. Could not fault him.

16 de mayo de 2026
Logotipo de DFS Furniture - Plymouth

Respuesta de DFS Furniture - Plymouth

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Brian.

Kind Regards,

Jordan
DFS Customer Support

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