Absolutely amazing, we have been looking around for a sofa for sometime now.. we had seen something online so decided to call into the Preston branch.. Well we couldn’t be happier the young sales gen... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Ver más
La empresa ha respondido
We were allowed to wander freely throughout the store until we reached the point where we had decided. At that point we found a member of staff who was excellent in the way in the way he dealt with us... Ver más
La empresa ha respondido
Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Mariners Way, PR2 2YN, Preston, Reino Unido
- 0333 999 9753
4,9
Excelente
7 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Kieran was very helpful and asked us…
Kieran was very helpful and asked us questions to ensure we got exactly what we wanted to buy.
14 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Ibby helped us make the decision on our…
Ibby helped us make the decision on our dream sofa. He was helpful and provided great knowledge on what was best for us. Will definitely recommend him and dfs!
14 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Preston
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We recently purchased a new sofa from…
We recently purchased a new sofa from DFS Preston and had a great experience from start to finish. Jamie was fantastic throughout the whole process. He was friendly, knowledgeable, and helped guide us towards the right sofa without being pushy.
What we appreciated most was that Jamie gave us plenty of space to browse and discuss our options. He was available whenever we had questions but never pestered us, which made the experience much more relaxed and enjoyable.
Excellent customer service and a stress-free buying experience. Thanks again, Jamie, for all your help!
12 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service and happy to help!
13 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Preston
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
5 star experience
5 star experience!
Excellent customer care, nothing was too much trouble, extremely helpful and easy to deal with.
The whole experience was a pleasure from start to finish.
We now are looking forward to yet another settee purchased from DFS Preston .
11 de junio de 2026
Respuesta de DFS Furniture - Preston
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Our experience getting the right sofa.
Helped us choose the right sofa, amazing customer support.
10 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Firstly no hard sell
Firstly no hard sell, was left to browse and look around . When I did ask for assistance the staff member was great. I was undecided regarding colours and the member of staff put it on the big screen for me,switching from one shot to another. Absolutely great friendly service. Would highly recommend.
2 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very good helpful service very friendly…
Very good helpful service very friendly sandy chair
9 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello Sandra,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Preston
Hello Lynda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
New sofa
The shop was nice and clean and inviting .
The staff especially Denzil who dealt with us were all very friendly and helpful without being pushy.
Denzil explained all our options to us very clearly .
8 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello Julie,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Denzil.
Kind regards,
Lia
DFS Customer Support
Popped in on Sunday at Preston and the…
Popped in on Sunday at Preston and the Salesperson was great, not pushy and helped us find the ideal sofa
7 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and informative sales staff
7 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Preston
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent friendly service from Lee
Excellent friendly service from Lee
5 stars all round ✨️
7 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Preston
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Hassle free & incredibly helpful
We were greeted at the door immediately, answers to our questions were informative and to the point. Staff were extremely knowledgeable and down to earth. Flawless buying experience so hats off to the guys there. Would recommend.
5 de junio de 2026
Respuesta de DFS Furniture - Preston
Hello Brad,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jamie from the Preston branch was…
Jamie from the Preston branch was extremely helpful and friendly. I’d spoke to him a few months ago re another sofa and knew I wanted to purchase this sofa through Jamie. Nice to know he’s worked for DFS for a few years so very knowledgeable.
2 de junio de 2026
Respuesta de DFS Furniture - Preston
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vabessa
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.