DFS Furniture - Preston Opiniones 

6976
TrustScore: 5 sobre 5

4,9

Mariners Way, PR2 2YN Preston, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely amazing, we have been looking around for a sofa for sometime now.. we had seen something online so decided to call into the Preston branch.. Well we couldn’t be happier the young sales gen... Ver más

Valorada con 5 estrellas sobre 5

We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were allowed to wander freely throughout the store until we reached the point where we had decided. At that point we found a member of staff who was excellent in the way in the way he dealt with us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(6976)

97.875 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The showroom is bright and airy and…

The showroom is bright and airy and laid out well. We were not pestered but there was always someone available to answer any questions. The staff were very friendly and helpful. It made buying a chair a very easy and pleasurable experience.

12 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 4 estrellas sobre 5

Good quality and variety of goods

Good quality and variety of goods. The customer services provided by Zaid was excellent

13 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Denzel was excellent

Denzel was excellent. A credit to DFS Preston.

20 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

A warm welcome

A warm welcome from all the guys here. Not pushy at all. If you know what you want in advance they won't try to sell you a more expensive item. They really made me and my son feel at home. I got great advice and they impressed me with their customer care. I had a great laugh with them too. I even got a very nice latte. I might go back for a chat and a coffee. Beats Costa. 🤣

20 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had the postcodes of several sofa…

We had the postcodes of several sofa shops in the sat nav ready to do a thorough shop, but Denzel was so lovely we purchased there and then. Don't lose him!

20 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Denzil was a great sales person-…

Denzil was a great sales person- knowledgeable, helpful and very welcoming. He knew everything there was to know about our tech sofas, and we’re excited to get them home! A good experience all round.

20 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful staff

19 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very happy!

Jamie was very down to earth and patient and greeted us as soon as we walked in. We ended up ordering my dream couch and he was so knowledgeable with explaining how the process will all work with ordering/delivering and exactly what our money was going towards. We ended up leaving with more than we came in for. Thanks Jamie!

17 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Welcoming staff

Experience and welcoming staff.
Knowing there products.
Keeping updated emails on delivery dates.

9 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent staff

Excellent staff - very helpful and able to assist with full product knowledge in a friendly manner. There was no pressure, just great customer service.

16 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lovely welcome

First of all the staff, Denzel greeted us when we arrived and was not pushy. We knew exactly what we wanted online but needed more information.
Denzel gave us lots of information on the leather chairs we were buying, showing us swatches on different leathers and giving us tips that we would not have learnt otherwise by buying online, Ian his manager was very informative as well. It was nice to do a face to face and enjoyed a coffee with them too. This is our third purchase and couldn’t praise DFS enough. Anne and Peter

16 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

We where left to browse the store with no pressure from the sales team. We approached Denzil for advice, he was absolutely brilliant, and again no pressure. He was so polite, he answered all our questions and explained everything in great detail.
This was a major factor in our decision to purchase from DFS, he is an asset to your company and a pleasure to do business with.

16 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Afternoon,,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzil.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Left alone whilst browsing

Left alone whilst browsing, and then staff were attentive once needed.

7 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Nice experience

I was greeted on entry, there was no pressure sales, I knew what I wanted, and respected throughout my visit

15 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very friendly no sales pressure and…

Very friendly no sales pressure and very honest

1 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had a brilliant experience!!

We had a brilliant experience ordering our new sofa here. The team member who looked after us was incredibly helpful, friendly, and made the whole process really fun. Highly recommend!

15 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Denzo made the whole thing the easiest…

Denzo made the whole thing the easiest experience ever
Left us to it and then had amazing information

14 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The Salesman Gary was great…

The Salesman Gary was polite non intrusive and well informed
listened to our questions and gave good advice

7 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We came into DFS for a browse but…

We came into DFS for a browse but ibby's wonderful customer skills enticed us into making a purchase. He was incredibly helpful and made the whole transaction so easy and stress free for us. 10/10 service.

14 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent!

Excellent, professional and friendly support from Mo, and from Grant. A very pleasant purchasing experience - exceeded expectations.

14 de junio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más