DFS Furniture - Preston Opiniones 

6954
TrustScore: 5 sobre 5

4,9

Mariners Way, PR2 2YN Preston, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got free delivery because I spoke to the manager who invited me to have a deal put in place. When asked if I was paying in cash, he offered a deal. And i was buying £2,000 worth of items. Brilliant qu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(6954)

96.066 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Denzil was a nice guy and really…

Denzil was a nice guy and really helpful.
Made everything go smoothly.
The only thing when buying the sofa is the cost of the delivery and install. A lot of money, in my opinion.

8 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience at every step

Great experience from the time we walked in with friendly greeting and offer of assistance if required but left us to browse until we wanted to ask for further information without feeling pressurised. Superb assistance from Ian and the store manager - and the coffee was delicious too!

8 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Super sales person

Super friendly sales person. Can’t remember his name but 10/10 regards Tony

7 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello Amanda,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service. The staff knew the product and gave great advice on future care of the suite.

7 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello Erin,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Pleasant experience

No pushy sales people competitive pricing and Denzil who was our salesman was very warm and friendly and well informed on product

7 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello Hanny,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

I hate shops like yours

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of stores.

It takes me week to prepare for any big purchases because it's a horrible experience, but I can't sit on the floor all my life so a needed a sofa.

Thanks

31 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good expressions

Very good expressions, peaceful place, warm welcome and very good guidance to our needs .

6 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for sharing your great feedback with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I only went in for a look round

I only went in for a look round. What I seen was great, so I got talking to one of your staff he sat down and talk he was very good.

6 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff friendly and kind

Staff friendly and kind, no question was too much and they were very efficient with information, sale and details about delivery! 100% recommend.

6 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Afternoon,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Salesman Gregg

Salesman Gregg, was very helpful at the Preston branch very knowledgeable, made buying our new sofa easy.

6 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gregg.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The gentleman who dealt with us was…

The gentleman who dealt with us was very quick & efficient in finding us our new sofa

4 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valorada con 1 estrellas sobre 5

Staff in the Preston store were very…

Staff in the Preston store were very helpful i have no complaints in that department. I only gave it 1 star because when we received the delivery of the sofa one of them had a scratch on it so we had to wait another week until they delivered a replacement. Today they tried to deliver but it was the wrong one!! Very dissapointed now we have to wait another week til we have the right one delivered.

19 de julio de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Afternoon,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your order.

I have taken a look into your order and I can see we have tried to contact you to give you an update with your order however I am really sorry we missed you.

The delivery team have contacted you to arrange the delivery for Friday 7th August and have sent you communication to confirm this date. Please be rest assured we will get this resolved for you as soon as possible.

Kind Regards,

Lorraine E
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

I dealt with Lee at the Preston store.

I dealt with Lee at the Preston store.
He went through the options well and explained everything clearly.
Laid out the options and costings in a simple and easy to follow format.

3 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Great Experience visiting the store

Denzil opened the door for me before I even got to it, he was very charming and welcoming. Pointed me the right direction and let me browse the store. Once I had decided on a choice of 2 sofas, Ibby helped me with the paperwork and explained everything in full. He was very knowledgeable about the products and didn't rush me at all. All in all, a great experience. Thank you.

3 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Mohammed was very helpful without being…

Mohammed was very helpful without being intrusive,
He was able to provide answers to our questions and show us a selection of furniture that was within our remit.
He was friendly without being intrusive.

3 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Extremely helpful staff

Extremely helpful staff, especially Zayd, who went out of his way to help, even coming in on his day off!!

3 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The salesman was friendly, informative and not all pushy.

The salesman was very helpful, informative and not a bit pushy.
He left me to browse, after introducing himself and was available as soon as I had any questions. I've been in sales all my working life and he had exactly the right approach.

3 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Polite sales person- not at all pushy

Polite sales person- not at all pushy. Listened to my requirements and assisted accordingly. Order not yet arrived so cannot comment on product yet. Good explanation of how to keep furniture in best condition and price negotiation made it all a pleasant transaction.

3 de agosto de 2026
Logotipo de DFS Furniture - Preston

Respuesta de DFS Furniture - Preston

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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