I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... Ver más
La empresa ha respondido
I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpf... Ver más
La empresa ha respondido
Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Rail Mill Way, Unit 12A, S626EJ, Parkgate, Reino Unido
- 0333 999 9814
4,9
Excelente
4 mil opiniones
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Very good customer service
Very good customer service, the memeber of staff was really helpful and polite.
27 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
Very helpful, listened and answered every question we wanted to know. Even if it was just simple silly question.. Was happy to leave with a perfect sofa of dreams, after 4 failed sofa.
27 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very helpful no pressure
Very helpful no pressure
Easy to order
Always go to DFS for furniture
23 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sales woman called Chloe was brilliant
Sales woman called Chloe was brilliant, very informative and great customer service
23 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
We had Lynn from who was a guest…
We had Lynn from who was a guest working from a different store Lynn was absolutely amazing
23 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very friendly and helpful staff online…
Very friendly and helpful staff online and in store
16 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really good customer service helped me…
Really good customer service helped me find the perfect sofa
23 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service by Colin
Excellent service by Colin, thanks. Knowledgeable and straightforward. Gave clear instructions.
22 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Walked into store and was made welcome
Walked into store and was made welcome. I was pointed to the area of the store that I needed.
I called the salesman for help and advice. Within hour I had purchased the product I needed and walked out the store with all the information I needed and looking forward to sitting on my new sofa
20 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
great service and knowledge
20 de junio de 2026
Respuesta de DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The Sales assistant that dealt with me
The Sales assistant that dealt with me, was extremely friendly and helpful. She managed to secure a sofa for me without any hassle or problems. Would definately recommend dfs
20 de junio de 2026
Respuesta de DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
18 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent member of staff very thorough…
Excellent member of staff very thorough with explaining insurance and also how to keep sofa clean and refreshing
17 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were friendly and helpful.
15 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
10/10
All in all great experience the staff was very friendly, not pushy or judgemental like în some other stores we previously went in, was even offered a drink while we completed our purchases
15 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Won't be using dfs again the Rotherham…
Won't be using dfs again the Rotherham store just want to get the sale . We delayed our delivery until 1st of july as we would be on holiday and the staff in the store said that would be fine but while on holiday we get an email saying it will be delivered on 24th june and all we get is its not a storage facility . The Rotherham store staff shouldn't have agreed to the delay then . Updated..store tried to ring because they got the international ringtone they hung up and thats the point of the complaint because we are away and if its delivered there will be no body in the house
15 de junio de 2026
Opinión espontánea
Respuesta de DFS Furniture - Rotherham
Hello Scott,
Thank you for sharing your experience with us. We are deeply sorry to hear about the issues you have faced with furniture and the subsequent handling of your concerns. Your feedback is extremely valuable, and we understand your frustration given the situation.
Rest assured the store manager is due to call you and address your concerns.
Kind regards,
Lia
DFS Customer Support
Great selection of sofas
Great selection of sofas, service and staff was excellent - not pushy or following you around
5 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
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