I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... Ver más
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I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpf... Ver más
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Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... Ver más
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Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Rail Mill Way, Unit 12A, S626EJ, Parkgate, Reino Unido
- 0333 999 9814
4,9
Excelente
4 mil opiniones
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Respuesta de DFS Furniture - Rotherham
Good Afternoon,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the service received.
If you would like to discuss the issue with us further we will look to get any problems resolved on 03339999777.
Kind Regards,
Lorraine A
DFS Central Customer Support
Can’t remember the name
The member of staff who we dealt with was informative, efficient and really helped us get the best out of our sofa shopping experience.
13 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service from dfs
Excellent customer service from the young lady who served us. Informative and very attentive
13 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Helpful and informative making the…
Helpful and informative making the buying process simple
13 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very happy with the customer service
Wasn’t expecting such good service from a high street shop but got a great deal, went in with a budget and got what I needed. I think the staff member was called Mia or something similar, she was lovely and extremely helpful.
11 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Smooth transaction
We were sold the sofa from a sales assistant who was Romanian. She was very knowledgeable and pleasant. Nice easy smooth transaction and a nice coffee too . Fab!!!
12 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Easy to find what we wanted quick…
Easy to find what we wanted quick delivery the delivery people were very polite and set the furniture up for us the shop staff were helpfull and friendly and gave very good information
4 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Friendly knowledgeable salesman
Friendly knowledgeable salesman . Not pushy . Helped me find the suite to suit me . Explained everything clearly . An enjoyable experience
10 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful & friendly staff
31 de mayo de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Not happy about staff
31 de mayo de 2026
Respuesta de DFS Furniture - Rotherham
Good Morning,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the service received.
If you would like to discuss the issue with us further we will look to get any problems resolved on 03339999777.
Kind Regards,
Lorraine A
DFS Central Customer Support
Helpful Richard from Rotherham store
Dealt with Richard again in Rotherham store. He was pleasant, not pushy, listened to what I wanted and offered alternative options. Explained everything in detail. A true credit to your company. Thank-you Richard for your help today and also with my parents last year.
7 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic customer service!
Fantastic experience and cannot recommend them enough.
From the moment I walked in, the entire process was incredibly easy to follow and completely stress-free. I felt well-informed every step of the way, with all my questions answered clearly so I could make the perfect choice with total confidence.
A special shoutout to Maya, who looked gorgeous and was super friendly throughout the entire visit! Her warm personality and excellent customer service made the whole experience really enjoyable, including the cheeky little upsell attempt on the optional care plan which brought about a good chuckle! Very much looking forward to receiving my new sofa. Once again, big thank you to Maya and her colleagues!
7 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fab customer service fast efficient and…
Fab customer service fast efficient and very friendly
Miya was brilliant
7 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great customer service and beautiful settee
The young man was very helpful, informing us of the aspects of the settee, he went through the add ons and showed us a settee with easy glide which is ideal for us. He explained the guarantee and delivery and set up. Also got a cup of tea! Brill service, cannot wait for it to arrive.
Thankyou
6 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff
Friendly, helpful knowledgeable staff, with no pushy sales people, there when needed.
Hot chocolate was a winner too 😋
6 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Maya was great and helped us order our…
Maya was great and helped us order our new sofas
6 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful not pushy…
The staff were very helpful not pushy but was around when i needed to ask questions.
6 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Chloe was very helpful
Chloe was very helpful, patient and not at all pushy, loads of variable payment options with a huge choice of sofas, would recommend
3 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello Scott,
Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sofa-so-good!
The staff welcomed us, then we were left alone to browse the store.
We had looked previously on line, and had an idea of what we wanted.
The lady and staff were very pleasant offering drinks etc.
The lady was very clear explaining all the details, it was a very pleasant experience.
4 de junio de 2026
Respuesta de DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS …
Parkgate sales team very helpful especially warren who looked after us would recommend
3 de junio de 2026
Respuesta de DFS Furniture - Rotherham
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
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