DFS Furniture - Sheffield Opiniones 2526

TrustScore: 5 sobre 5

4,9

Fornham Street, S2 4AL Sheffield, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

David at Sheffield DFS store dealt with my visit. Pleasant, non pushy, knowledgable on all items I asked about, honest evaluation as to my requirement and informed me on things I hadn’t mentioned. B... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was lovely to be able to walk into a store and look around without feeling any pressure to buy. The store itself was clean, tidy, and very well presented, with two members of staff available if... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Looked around a few sofa showrooms, but none seemed to have the recliners we liked! We made a 3rd visit back to DFS, spoke with your sales assistant. He was very helpful, explaining everything we a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great sefvive

Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.

22 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff were extremely helpful and…

Staff were extremely helpful and customer service was second to none.

22 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hello Chris,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The conversation & choice selection was…

The conversation & choice selection was easy.
Nothing was rushed I was allowed time to
Make a decision and process the information given.

28 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, not pushy and very helpful and knowledgable

25 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hello Nicola,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very polite service

Very polite service - supported my purchase

25 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hello Benjamin,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The sales lady we dealt with was very…

The sales lady we dealt with was very helpful and helped us through the process smoothly and accurately

18 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hello Shaz,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great sofa

Great sofa, price and service

24 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff Sam is helpful and friendly …

Staff Sam is helpful and friendly able to facilitate us during the sale ; she is polite .

23 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Not push

I loved the fact tge assistant was not pushy. He was confident in giving us the information and he was very pleasant.

15 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience at DFS

Great experience at DFS. The salesman was polite, professional, and really helpful explaining all the details about the sofa. Quick and easy visit with excellent customer service.

14 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Really helpful & professional

Really helpful & professional.
Lovely member of staff helped us today ! Even after changing my mind a few times
Would certainly use dfs again ..

13 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Felt welcomed with in reason

Felt welcomed with in reason, and looked after .

12 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Good choice of furniture, relaxed, helpful staff.

Sam, the lady that served us didn't pressure us, was very patient, very helpful and answered all our questions both times we were instore.

10 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 1 estrellas sobre 5

Everyone was very polite and helpful…

Everyone was very polite and helpful when I visited. I’m looking forward to my sofa arriving next week! Once it’s in my home, I’ll leave another update about the sofa itself, but for now, 5 stars for the respect and service."

2 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Good Morning,

Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.

Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

We needed information and guidance We knew what we were interested in but…

We knew what we were interested in but wanted to see the selection available. The salesman told us where to look and gave us time to consider the sofas. He was on hand when we needed to ask some questions but gave us time to talk privately together.
We were not rushed or pressured in anyway.

7 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Great Experience

It was lovely to be able to walk into a store and look around without feeling any pressure to buy. The store itself was clean, tidy, and very well presented, with two members of staff available if needed.
We found the sofa we were looking for and, when we were ready for assistance, Jenny came over and answered all of our questions. The whole process was straightforward, and she provided clear information to help us make informed decisions about the sofas and additional items.
Jenny also took the time to engage with our two daughters, who had been sitting patiently, which was a really thoughtful touch.
Overall, it’s a great place to visit if you want a relaxed shopping experience with no pressure, along with excellent service throughout. A truly memorable 5-star experience — thank you, Jenny!

8 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

The staff in store at sheffield were amazing. They were friendly but gave us space and time to decide but were always around if we needed them. Absolutely amazing service.

The staff in store at sheffield were amazing. They were welcoming but let us look around in peace and allowed us to decided hassle free but when we were ready to make our purchase they were very professional and friendly. They were very detailed about our purchase and the process.

4 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service from a knowledgeable…

Great service from a knowledgeable advisor and everything was straight forward

3 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing service from start to finish

Amazing service from start to finish. I was welcomed upon arrival and offered a drink almost straight away. A lovely lady names Sam dealt with my order and made me feel at ease. The order was placed quickly and stress free.

A lovely service, highly recommend DFS

4 de mayo de 2026
Logotipo de DFS Furniture - Sheffield

Respuesta de DFS Furniture - Sheffield

Good morning Naomi,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más