Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Ver más
La empresa ha respondido
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... Ver más
La empresa ha respondido
Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Fornham Street, S2 4AL, Sheffield, Reino Unido
- 0333 999 9835
4,9
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
First class service
David the advisor was very helpful and patient when her was explaining every thing thank you very much
3 de julio de 2026
Respuesta de DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Andy in the Sheffield store was great
Andy in the Sheffield store was great. Nothing was too much trouble looking at different options and materials.
1 de julio de 2026
Respuesta de DFS Furniture - Sheffield
Hello Kathy,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
New sofa
Very impressed with Andy he answered all our questions. And did not put us under any pressure to buy.
1 de julio de 2026
Respuesta de DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The sales associate was fantastic
The sales associate was fantastic! He really helped us and made it quick and easy.
30 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff very nice and personable (Kev)
Staff very nice and personable (Kev). Not pushy and patient. Made multiple visits before purchasing
30 de junio de 2026
Respuesta de DFS Furniture - Sheffield
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Went into Sheffield spoke with Kev very…
Went into Sheffield spoke with Kev very helpful got my new furniture on order for my caravan I’ve just bought just awaiting delivery in 6 weeks
29 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Absolutely brilliant service today from…
Absolutely brilliant service today from Kevin.
Make choosing my new sofa really easy.
Thank you
29 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
A calm and welcoming visit to the…
A calm and welcoming visit to the Sheffield branch. No pressure sales just friendly and informative.
28 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
As soon as we walked through the door…
As soon as we walked through the door we was made to feel welcome, not the pushy sales team you sometimes get to the freedom to walk around and then approach one of the sales team. The male salesman the we dealt with was great and very knowledgeable of the item we was looking at. Would give him 10 out of 10
27 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service. Allowed me time to look and decide without pressure. Very helpful and knowledgeable staff.
27 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great, friendly service
The lady that assisted us with our order was friendly and helpful. She gave us all the information we’d need about delivery, installation and tracking our order. She gave valuable advice and recommendation on caring for and maintenance of the furniture. It was a pleasure to shop at DFS.
22 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Hello Martin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Had a great experience
Had a great experience. Super quick and easy. Gabrielle was amazing and super helpful.
22 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Foster 3 seater with care productsA…
Ordered the foster 3 seat recliner and foot stool the delivery guys were spot on arranged the sofa exactly where i wanted it there was a missing sofa car kit products but i emailed customer support and the care kit arrived the next day brilliant service from start to finsh
22 de junio de 2026
Opinión espontánea
Respuesta de DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
I am really sorry you have not received your care kit, I have raised this with the warehouse and I have requested for a care kit to be sent to you, once this has been processed you should receive this within 10 days.
Kind regards,
Lorraine A
DFS Customer Support
Always happy with DFS.
Always happy with DFS.
Ive had one sofa already just ordered another.
And 4 dining chairs service and quality outstanding
14 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Really good service and friendly…
Really good service and friendly approach, no hard sales banter. Really nice store and professionally looked after.
Ps. Nice coffee in this Sheffield store.
14 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
Very helpful staff, who gave us information when we asked, without making us feel pressured into any quick decisions.
21 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Salesman was very polite
Salesman was very polite, helpful and knowledgeable. Made some good suggestions and was not pushy.
13 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Ordered sofas today
Ordered sofas today . Efficient staff and very simple process. Thank. You Sam for helping me with dilemma over cushion combination
19 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer experience and amazing prices
We bought a sofa for our first house - found the perfect one for a great price. The customer service we experienced was awesome, very helpful and made it an incredible experience.
15 de junio de 2026
Respuesta de DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent staff support
The service and advice provided by the staff was excellent.
16 de junio de 2026
Respuesta de DFS Furniture - Sheffield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.