Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónArlington Way, Sundorne Retail Park, SY1 4YA Shrewsbury, GB
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Consulta las opiniones de los clientes
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... Ver más
La empresa ha respondido
We had excellent support and guidance when selecting our Stowen range of furniture. Staff were very helpful about the various leather options and guidance on keeping the suite in tip top order! We l... Ver más
La empresa ha respondido
Stu was so helpful, our initial plan of a corner sofa didn't work with our space but he helped us find an alternative and wasn't pushy or pressuring. We had time to look and decide what to do without... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Reino Unido
- 0333 999 9745
4,9
Excelente
4 mil opiniones
Invita a los clientes a opinar
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Professional and helpful.
We were asked if we needed any help when arriving. All the staff were very professional, knowledgeable and helpful.
15 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Given the time to view and figure out before talking to a staff member
Very easy to find what we were looking for, the store was lovely and big, we were given ample time wander, measure and think and When ready Chloe talked us through everything. Very nice experience actually
15 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
A positive experience and great…
A positive experience and great friendly and informative customer service.
15 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
excellent staff
15 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Stu was so helpful and no pressure
Stu was so helpful, our initial plan of a corner sofa didn't work with our space but he helped us find an alternative and wasn't pushy or pressuring. We had time to look and decide what to do without feeling like we had to decide right there.
14 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Stu met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had a very helpful young man
We had a very helpful young man, who explained everything in detail about our purchase and the extra warranty if we wanted it well done 👍.
13 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very knowledgeable and helpful team
6 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Left to make our choice
Left to make our choice, but staff available for questions
12 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Staff very helpful and professional.
28 de julio de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We had a wonderful member of staff…
We had a wonderful member of staff named Chloe , she was Very helpful and explained everything .She is an absolute credit to the company.
11 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello Derek,
Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sarah really helpful got us everything…
Sarah really helpful got us everything we needed and all the right info thankyou
10 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello Carla,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful and friendly staff
Helpful and friendly staff, attentive and patient, but not pushy at all.
9 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello Karen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service
Greeted on arrival and pointed in the direction of what we were looking for.
Tony the salesman was personable, helpful and knowledgeable without it feeling like we were being rushed or pushed into a sale.
9 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Staff member very helpful and friendly
Staff member very helpful and friendly. Quick and excellent service.
8 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great experience
The staff are helpful, approachable and friendly. Not a pushy sales person in sight. Well done Susan, the lady who processed our order
8 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Really happy with my purchase
Really happy with my purchase. The member or staff was extremely thorough, very pleasant and helpful. I was very happy with the whole experience.
7 de agosto de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The sales team weren't at all pushy
The sales team weren't at all pushy, they gave us time to look and explained various options and things that weren't actually explained when looking at the sofa set online. When we chose the set we wanted, they didn't try to encourage us into buying extras or upgrading the sofas with electric options, they just sold us what we chose. There was no trying to increase the spend or add more onto the finance deal. Overall a refreshing change from some other credit based furniture sales.
26 de julio de 2026
Respuesta de DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
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