We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shin... Ver más
La empresa ha respondido
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX Sidcup, GB
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We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shin... Ver más
La empresa ha respondido
Temi was friendly and attentive, he listened to our needs and gave us great advice on what sofas would be available in the colours and styles we were interested in. When it came to choosing our sofa h... Ver más
La empresa ha respondido
The store is well set out & spacious. Staff are helpful & give you time & space to make up your mind. Joseph, who took our order, was courteous & polite & the free cappaccinos were a nice touch. Well... Ver más
La empresa ha respondido
Temi who served me was brilliant. I bought furniture from DFS in February 2025 and when I came in yesterday he immediately remembered me. He was so nice , informative and one of the best service exper... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, Reino Unido
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Temi the sales guy was really helpful. There was absolutely no pressure at all and he advised me but left it to us to make a decision as and when we were guided to.

Respuesta de DFS Furniture - Sidcup

Respuesta de DFS Furniture - Sidcup
The young lady was very helpful and gave good advice about grade of leather for the sofa we choose.

Respuesta de DFS Furniture - Sidcup
Temi who served me was brilliant. I bought furniture from DFS in February 2025 and when I came in yesterday he immediately remembered me. He was so nice , informative and one of the best service experiences I’ve ever had. Please do thank him.

Respuesta de DFS Furniture - Sidcup
We had a very good experience with Temi, there was no pressure but he explained the services and what they could offer and how they could be flexible. We took time to think about the decision and then decided to come back and buy it with Temi. Thank you Temi

Respuesta de DFS Furniture - Sidcup

Respuesta de DFS Furniture - Sidcup

Respuesta de DFS Furniture - Sidcup
Excellent service and great patience with an elderly lady who took time making a decision. Joseph is to be commended. Thank you Joseph.

Respuesta de DFS Furniture - Sidcup
Friendly, helpful staff.
Suppoetive help and advice given for my excat needs.

Respuesta de DFS Furniture - Sidcup
Very friendly and exceptional customer service felt very relaxed not pressured at all

Respuesta de DFS Furniture - Sidcup
Quality of the product and customer service both of which are missing from online shopping of sofas

Respuesta de DFS Furniture - Sidcup
No hassle from the sales people. No following around the store. We were offered coffee . The use of display screens (huge) to show the suite in the colour we were looking for. Excellent service from Joseph , he was very thorough in explaining everything too

Respuesta de DFS Furniture - Sidcup
Team was fantastic and helpful, Bell was brilliant and knew what she was talking about.

Respuesta de DFS Furniture - Sidcup
We had a fantastic experience at DFS thanks to Valerie From the moment we walked in, she was friendly, welcoming, and incredibly knowledgeable She took the time to understand exactly what we were looking for, answered all of our questions without any pressure, and helped us find the perfect sofa for our home
Valerie was patient, professional, and made the whole process easy and enjoyable Her excellent customer service and attention to detail really stood out, and we left feeling confident that we had made the right choice
A big thank you to Valerie for all of her help She’s a real credit to DFS, and we wouldn’t hesitate to recommend her to anyone looking for great service when buying a sofa

Respuesta de DFS Furniture - Sidcup

Respuesta de DFS Furniture - Sidcup
The sofa and chair I have bought looks and feels top quality, the staff was very welcoming and friendly and easy to get on with. The agent I dealt with Temi was very professional and well presented, Temi listened to what I was after and wanted and was very helpful to what I required. Top marks to Temi

Respuesta de DFS Furniture - Sidcup
lady at shop out standing helen her name as for your buying on line found it most hard try to buy 3&2seater and foot stall found so hard to navigat did in the end but neary gav up nice people to talk to but your on line so hard to buy from

Respuesta de DFS Furniture - Sidcup
Ed was friendly, patient and attentive with my large family attending the store and contacted me at my request to proceed with the order. Very helpful. Thanks Ed!

Respuesta de DFS Furniture - Sidcup
The staff were ever so friendly and really helpful.

Respuesta de DFS Furniture - Sidcup
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