Temi who served me was brilliant. I bought furniture from DFS in February 2025 and when I came in yesterday he immediately remembered me. He was so nice , informative and one of the best service exper... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónSidcup By Pass Road, Crittals Corner Road, DA14 6LX Sidcup, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We visited the Sidcup branch today and were welcomed by Isabelle, who was absolutely fantastic from the moment we arrived. She took the time to really listen to what we were looking for, answered... Ver más
La empresa ha respondido
We had a very good experience with Temi, there was no pressure but he explained the services and what they could offer and how they could be flexible. We took time to think about the decision and then... Ver más
La empresa ha respondido
No hassle from the sales people. No following around the store. We were offered coffee . The use of display screens (huge) to show the suite in the colour we were looking for. Excellent service from J... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, Reino Unido
- 0333 999 9771
4,9
Excelente
8 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
lady at shop out standing helen her…
lady at shop out standing helen her name as for your buying on line found it most hard try to buy 3&2seater and foot stall found so hard to navigat did in the end but neary gav up nice people to talk to but your on line so hard to buy from
27 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. I am really sorry to hear the website wasn't easy to navigate. We hope you enjoy your furniture when it arrives!
Kind regards,
Lorraine A
DFS Central Customer Support
Ed was very helpful
Ed was friendly, patient and attentive with my large family attending the store and contacted me at my request to proceed with the order. Very helpful. Thanks Ed!
27 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff were ever so friendly and…
The staff were ever so friendly and really helpful.
19 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Easy to deal with great sales woman
Easy to deal with great sales woman
Very helpful priced a bit higher than some other stores buy brought for peace of mind
26 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We were greeted by a lovely man Joseph…
We were greeted by a lovely man Joseph he was very helpful and not pushy.
He was very professional and we had a laugh and joke with him which made us feel totally at ease. We were very happy with our customer experience.
Thank you Joseph 😊
26 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Joseph.
Kind Regards,
Jordan
DFS Customer Support
The man was absolutely sweet as and…
The man was absolutely sweet as and helpful through out 10/10
26 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Personable
Personable, professional and very knowledgeable at the job. Installed great confidence.
25 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
An excellent showroom all laid out well…
An excellent showroom all laid out well so we can test the product and make a well informed decision. Combined with excellent service it makes for a good experience.
26 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Refreshing experience
Helpful sales people who refreshingly conducted themselves in a non pushy manner. Felt no pressure to buy nor buy add-on extended warranties or options.
26 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Temi was amazing and super helpful.
26 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Look and buy a setteeCame to dfs today to look and buy a…
Came to dfs today to look and buy a settee. The man who served us was very polite never pushed anything on us and was very friendly and informative.
25 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
We visited the Sidcup branch today and…
We visited the Sidcup branch today and were welcomed by Isabelle, who was absolutely fantastic from the moment we arrived.
She took the time to really listen to what we were looking for, answered all of our questions with patience and honesty, and never made us feel rushed or pressured. It was clear that she genuinely cared about helping us find the right choice, rather than just making a sale.
We’re so grateful for all of Isabelle’s time, advice and kindness. She made what could have been an overwhelming experience feel easy and enjoyable, and we left feeling genuinely happy and confident with our purchase. Isabelle is a real credit to the Sidcup team, and we can’t thank her enough.
25 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Isabelle met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer support throughout
Fantastic customer support throughout, great experience and would visit again.
23 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent staff very helpful
23 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good atmosphere and no hard sell!
Kay was extremely helpful and detailed in assisting us with our purchase.
15 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Very helpful polite and satisfied with…
Very helpful polite and satisfied with Joseph the sales guy made me feel comfortable top marks
20 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We have searched for a while visiting…
We have searched for a while visiting different furniture showrooms, this one had the best range. The salesman was amazing, clear and informative & friendly. We went back because of the service he offered.
21 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Helen was so helpful and was very…
Helen was so helpful and was very knowledgable. Thank you so much! Made the experience easier and more pleasant.
21 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent customer service
Excellent customer service. Staff were so nice and gave excellent advice.
11 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello Cynthia,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Helen was really helpful and explained…
Helen was really helpful and explained everything very well.
20 de julio de 2026
Respuesta de DFS Furniture - Sidcup
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.