DFS Furniture - Southampton Opiniones 

8079
TrustScore: 5 sobre 5

4,9

Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Ver más

Valorada con 5 estrellas sobre 5

We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lady that help us today was very helpful and understanding being im disabled and she was very caring. She went through all the information with us before we brought anything to make sure it was ri... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Reino Unido

  • 0333 999 9788

4,9

Excelente

TrustScore: 5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(8079)

100.017 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa.

Joe was friendly, knowledgeable and genuinely helpful from start to finish. He took the time to talk us through the different options without ever making us feel pressured or rushed, which made the whole experience really enjoyable.

He answered all of our questions, explained everything clearly and made sure we were completely happy with our choice before going ahead.

Excellent customer service and a real credit to DFS. Thanks again, Joe — we’re really looking forward to our new sofa!

23 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent and polite service

Excellent and polite service
Sumehra was very accommodating and allowed us time to make our choice
Thank you

22 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Kerry was great

Kerry was great. Very knowledgeable and really helped us make the right choice! Thank you!

23 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Had a great experience today, great salesman. 5*

Had a great experience today, the gentleman in the shop really helped and was so hands on with helping us gauge the colours we wanted and was so helpful with the measurements.
Top guy (didn't get his name unfortunately)

23 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Very good customer service.

22 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for your kind feedback.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Super helpful staff

Super helpful staff member, I can’t remember her name but she did say she’d not long come back to work from sick leave and she was polish. Absolutely lovely woman, very welcoming, friendly and supportive.

22 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

kerry was fantastic

kerry was fantastic, she was so helpful and listened to everything we wanted, enabling her to deliver and meet our expectations with everything we asked for. it was also very clear to us that she is obviously an extremely knowledgeable member of the team, as many others team members approached her throughout our visit for her help or advice.

22 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I had a great experience purchasing my…

I had a great experience purchasing my new sofa from DFS Hedge end. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!

22 de agosto de 2026
Opinión espontánea
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I had a great experience purchasing my…

I had a great experience purchasing my new sofa from DFS. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!

22 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Kerry was really helpful today.

Kerry was really helpful today.

22 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Experience made easy!

Experience made easy, with perfect customer service! Mira was very eager and happy to help.

22 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

We were made to feel very welcome and not pressured into buying any furniture.
Staff were very helpful and very friendly.

21 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Kerry was great😀

We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurements, she was patient and supported us when we returned so we could order the sofa! Can’t wait to get the sofa now🙂

21 de agosto de 2026
Opinión espontánea
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good experience

Sales team is helpful

20 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

great servicee

20 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Adam was so helpful

Adam was so helpful, not pushy at all like a lot of salesmen . Nothing was too much trouble .

19 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for sharing your kind feedback with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very informative with out being pushy

Very informative with out being pushy. And was very helpful

19 de agosto de 2026
Logotipo de DFS Furniture - Southampton

Respuesta de DFS Furniture - Southampton

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

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