Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónSaint Marys Way, The Peel Centre, SK1 2HD Stockport, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Colin the salesman was absolutely brilliant,very thorough with explaining everything to do with our purchase. Extremely informative and this made buying our suite very easy. A very friendly guy who pr... Ver más
La empresa ha respondido
We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... Ver más
La empresa ha respondido
Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, Reino Unido
- 0333 999 9829
4,9
Excelente
5 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Anthony was very helpful and informative
Anthony was very helpful and informative
12 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
We had a great time with Colin who gave…
We had a great time with Colin who gave great information and assisting sorting paperwork out
12 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Staff was realy helpfull and patient…
Staff was realy helpfull and patient with me explaining it all clearly
12 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Good service
We were looked after by Alan very well, he was very informative and patient with us. Everything was sorted quite easily.
4 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello Maria,
Thanks for your lovely feedback, we’re glad to hear Alan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
pleasant experience
We weren't pounced upon when entering store ....
salesmen was really friendly yet not pushy .
offered us coffee ....we made purchase and left all very pleasant
11 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello Nicola,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Good range of furniture and carpets. Very helpful staff!
Good range of furniture and carpets. Well displayed. Salesman Nicky was friendly, able to advise on the product range.
He provided information and allowed us time to consider what we wanted to buy. This is quite unusual, he checked back on progress several times and provided drinks. We made the purchase.
11 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello Simon,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Nicky.
Kind regards,
Lia
DFS Customer Support
Pleasant surroundings
Pleasant surroundings, staff not pushy but helpful when decision was made.
9 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello Andrea,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Jackie the lady who assisted me was…
Jackie the lady who assisted me was very helpful/kind and never rushed
10 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The sales person was very helpful.
10 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Stockport
Hello Gemma,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Niki and the team were great
Niki and the team made the process smooth and I left feeling super informed about the process and how to contact them if I ever need to in the future in relations to the sofa Fab!
10 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Niki.
Kind Regards,
Jordan
DFS Customer Support
Absolutely great staff the guy whom did…
Absolutely great staff the guy whom did our sale was really nice , easy to talk to, very experienced in his knowledge and honest about the sofas we was looking at , all in all very happy with our experience at DFS today 😊
9 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Stockport
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Stockport
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Absolutely brilliant service from Alan at DFS! He was so helpful from start to finish when helping me choose my new sofa. He was friendly, patient and really took the time to make sure I was happy with my choice without making me feel pressured at all.
Alan also made the finance process so easy and straightforward and explained everything clearly, which made the whole experience completely stress-free.
I’m so pleased with my sofa and really appreciate all of Alan’s help. He is a credit to DFS and deserves to be recognised for his excellent customer service. I would definitely recommend asking for Alan if you’re looking for a sofa! 😊
9 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Alan met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Great experience from start to finish
Great experience from start to finish. No heavy sales pressure just genuine good advice and knowledge, very informative
9 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Nicky
Nicky, the store assistant, was very professional, courteous and patient. He explained everything well, left us to discuss among ourselves and didn't pressure us into buying something we didn't want. We were grateful that we found what we were looking for quickly and successfully.
8 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Our visit to Dfs was delightful we were…
Our visit to Dfs was delightful we were greeted by an amazing lady named Jackie who was polite, knowledgeable and catered for our needs.
She allowed us to explore the wide verity of sofas and once decided the process was really easy being transparent and accurate with her explanations of the transaction.
Jackie is a credit to Dfs and would highly recommend DFS Stockport.
4 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Respuesta de DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic customer service
Fantastic customer service
The staff member who dealt with my order was very informative x friendly and efficient x
8 de agosto de 2026
Respuesta de DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.