DFS Furniture - Tottenham Court Road Opiniones 

655
TrustScore: 4.5 sobre 5

4,4

220-224 Tottenham Court Road, W1T 7PZ London, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered a L shape sofa from the Tottenham Court Road Branch. I have to say we couldn’t be happier. The service we have received has been very good. Staff in store, great, communication about progre... Ver más

Valorada con 5 estrellas sobre 5

Great in-store staff- friendly and knowledgeable and they took time and effort to make the delivery work. A great shame this store is closing soon but nice to have the great discount as a consequence.... Ver más

Valorada con 5 estrellas sobre 5

The team at Tottenham Court Road was absolutely fantastic I cannot fault them,,, I would recommend them too anybody.... 10 out of 10 🙂🙂🙂🙂🙂🙂🙂🙂🙂

Valorada con 5 estrellas sobre 5

I brought the Kruze sofa even though no store had it on display. Went to London Tottenham Court Road branch and was seen by Narendra who was patient & brilliant!! The delivery guys were great. I’m h... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • 220-224 Tottenham Court Road, W1T 7PZ, London, Reino Unido

  • 0333 999 9837

4,4

Excelente

TrustScore: 4.5 sobre 5

655 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(655)

95.679 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great Branch

The staff was helpful, we was just browsing for a sofa and they helped us choose the right for us. Ali was helpful finalising everything.

25 de julio de 2022
Valorada con 5 estrellas sobre 5

Excellent instore service

Visited the store on the morning on July 15th and both members of staff (didn't get their names) were extremely helpful and knowledgeable helping me pick my sofa. I ended up buying it online simply because I couldn't decide on what colour at the time but they very much helped lock it all in for me so huge thanks to both.

25 de julio de 2022
Valorada con 1 estrellas sobre 5

22 weeks later and still NO sofa (quoted 9 weeks)

Ordered on the 9th February 2022 and still not received sofa by 13 July 2022.

Material was out of stock - they were having difficulty getting it - when I ordered and it still was not back in stock on 1st June 2022.

Was mentioned by the store manager that I would be offered between 0% - 100% of the delivery charge (£69) as a gesture of good will (which was very disappointing)

They should not have material swatches on the shop floor - or add a notice that delivery will be delayed - when they're out of stock.

13 de julio de 2022
Logotipo de DFS Furniture - Tottenham Court Road

Respuesta de DFS Furniture - Tottenham Court Road

Please accept our sincere apologies for the delay, we are doing everything we can to get the furniture to us as quickly as possible. As soon as we have a further update on your order we will update the tracking, and once the furniture has arrived you will be contacted to arrange the
delivery to you.

If you would like to discuss your concerns further please contact our Customer Service Team on 0333 9999 777.

Many thanks,

Lauren Siviter
DFS Head Office Customer Service
Tel: 0333 9999777

Valorada con 5 estrellas sobre 5

Happy shopping

Great experience very polite and helpful professional staff able to complete transaction with no problem
Looking forward to order other items soon.
Thanks

13 de julio de 2022
Valorada con 5 estrellas sobre 5

DfS…

I had gone into a DFS store and had a look around at the sofas, a sales rep came over to ask if they could help I explained what I had in mind .they were very helpful and very informative about styles and functionality of the sofas. I was very pleased with the purchase I had made.

10 de julio de 2022

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más