We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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Consulta las opiniones de los clientes
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Ver más
La empresa ha respondido
Purchased a sofa today from DFS in Truro Trystan the sales advisor was a very knowledgable and helpful young man without overselling and being pushy. Would definitely speaking to him.
La empresa ha respondido
Steve was great… excellent service & not pushy, but very patient, honest & helpful! After working through all the options with Steve and, we felt very comfortable when we had finally decided on the c... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Reino Unido
- 0333 999 9508
4,9
Excelente
3 mil opiniones
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Respuesta de DFS Furniture - Truro
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
great experience
We were allowed to browse without being hassled, once we needed help Steve was very helpful still not pushy left us again to decide, and we left the store very happy with our purchase.
18 de abril de 2026
Respuesta de DFS Furniture - Truro
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Steve.
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Truro
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Truro
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great service from a very helpful staff…
Great service from a very helpful staff member.. Steve I think his name was
17 de abril de 2026
Respuesta de DFS Furniture - Truro
Good Morning Alison,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great service from start to finish by…
Great service from start to finish by knowledgeable and approachable staff
16 de abril de 2026
Respuesta de DFS Furniture - Truro
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
16 de abril de 2026
Respuesta de DFS Furniture - Truro
Good morning Lynne,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Mariangela was very helpful:
Mariangela was very helpful:
Helping me and my lady wife choose the sofa we wanted and choose a sofa with DFS.
Answering all our questions
Overall excellent service.
12 de abril de 2026
Respuesta de DFS Furniture - Truro
Good morning Ian,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Delivery charges
Was going to buy a ex display sofa for £600. But wanted me to pay £129 to deliver only half a mile up the road. I offered to pay £50. But that was a no, so I walked. I think the salesman should of asked the manager, but was not interested.
14 de abril de 2026
Opinión espontánea
Respuesta de DFS Furniture - Truro
Good morning Paul,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Also, I am afraid we don’t offer any discounts as we are regulated by Trading Standards and this means we have to treat all of our customers fairly so for that reason if we do have any discounts.
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Truro
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Dan was incredibly welcoming and made…
Dan was incredibly welcoming and made the whole process feel easy from start to finish. He was very knowledgeable, took the time to answer all our questions, and explained everything clearly and in detail.
Would 100% recommend—thank you, Dan! And great shirt choice too 👌
13 de abril de 2026
Respuesta de DFS Furniture - Truro
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Daniel was excellent
12 de abril de 2026
Respuesta de DFS Furniture - Truro
Good afternoon,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Friendly, welcoming experience
There was a wide range of sofas to see, with a very welcoming and comfortable atmosphere.
Mariangela the customer lady was very friendly, knowledgeable and very helpful with suggestions etc but not pushy, which we found perfect for our experience.
12 de abril de 2026
Respuesta de DFS Furniture - Truro
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Truro
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great friendly service
We only came in to have a look but the sales person was very knowledgeable, friendly and helpful. She gave us time to look round but she was there if we needed any help. Good sales with no pressure.
11 de abril de 2026
Respuesta de DFS Furniture - Truro
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Truro
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Dan was very professional and made us…
Dan was very professional and made us aware of all procedures and after this we ordered two sofas.
11 de abril de 2026
Respuesta de DFS Furniture - Truro
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful service and explained what…
Very helpful service and explained what i was ordering
10 de abril de 2026
Respuesta de DFS Furniture - Truro
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent staff member Dan from Truro
Excellent staff member Dan from Truro, very helpful.
8 de abril de 2026
Respuesta de DFS Furniture - Truro
Good afternoon Mark,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Respuesta de DFS Furniture - Truro
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
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