We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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Consulta las opiniones de los clientes
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Ver más
La empresa ha respondido
Purchased a sofa today from DFS in Truro Trystan the sales advisor was a very knowledgable and helpful young man without overselling and being pushy. Would definitely speaking to him.
La empresa ha respondido
Steve was great… excellent service & not pushy, but very patient, honest & helpful! After working through all the options with Steve and, we felt very comfortable when we had finally decided on the c... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Reino Unido
- 0333 999 9508
4,9
Excelente
3 mil opiniones
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Very personal feeling service
Very personal feeling service. No pressure. Great selection.
5 de mayo de 2026
Respuesta de DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Positive feedback
Quiet steady approach by the staff. We were given time to look around before being offered help.
Sales person extremely polite and helpful taking the time to look at different options for our needs and aftercare.
4 de mayo de 2026
Respuesta de DFS Furniture - Truro
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, no pressure, everything explained so that you understood all you were signing up for, and purchased a great corner sofa and footstool 😁
4 de mayo de 2026
Respuesta de DFS Furniture - Truro
Good afternoon James,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Truro
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Truro
Good morning David,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Dan was very helpful and friendly could…not ask for better
Dan was very helpful and friendly could not ask for better service I would give him 10 all the way
4 de mayo de 2026
Respuesta de DFS Furniture - Truro
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Was not pounced upon
Was not pounced upon. We approached the staff. Staff was very informative & friendly
2 de mayo de 2026
Respuesta de DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Going into the store was really valuable
Going into the store to find out information helped me make a decision to buy a sofa. Knowing this information was really important and very useful.
2 de mayo de 2026
Respuesta de DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and informative.
2 de mayo de 2026
Respuesta de DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful thank you…
Very friendly and helpful thank you Tristan from truro branch 10/10
2 de mayo de 2026
Respuesta de DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
It was very easy to purchase from DFS
It was very easy to purchase from DFS, Teresa was great help in explaining everything to us and helping us make the right choices. It was all quick and easy! She was lovely and welcoming from the start.
30 de abril de 2026
Respuesta de DFS Furniture - Truro
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Maria was excellent
Maria was excellent, she took great care and time to make sure I knew of different options for each sofa I liked. Showing me different textured materials as I dont like the feel of certain fabrics and made suggestions of other materials I didn't know of.
She explained each step of the financial process and helped me secure additional items to ensure I could make use of theirs discounts.
I am very happy with the customer service. Maria was very knowledgeable, kind, smiling and joking with me, I never felt pressured to buy anything I didn't need. Great experience 😊
29 de abril de 2026
Respuesta de DFS Furniture - Truro
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Found what we were looking for on the…
Found what we were looking for on the day. We have bought furniture for many years from your store
16 de abril de 2026
Respuesta de DFS Furniture - Truro
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
We were served by Steve in the Truro…
We were served by Steve in the Truro store. He was professional, informative & friendly. A very pleasant experience.
28 de abril de 2026
Respuesta de DFS Furniture - Truro
Good morning Andrea,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great sofa shopping experience
Dan confidently conveyed a comprehensive run down of everything we needed to know. He was friendly and polite.
28 de abril de 2026
Respuesta de DFS Furniture - Truro
Good morning Carole,
Thanks for your lovely feedback, we’re glad to hear Dan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Truro
Good morning Peter,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Really helpful and friendly…
Really helpful and friendly salesperson. Store well laid out to view sofas available. Store also very clean.
25 de abril de 2026
Respuesta de DFS Furniture - Truro
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
The in store support was great
The in store support was great. Friendly and informative.
24 de abril de 2026
Respuesta de DFS Furniture - Truro
Good afternoon Sharon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great experience finding and ordering…
Great experience finding and ordering our sofa in store, Dan was super helpful and went through everything with us, a great experience overall!
14 de abril de 2026
Respuesta de DFS Furniture - Truro
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable and polite sales lady
19 de abril de 2026
Respuesta de DFS Furniture - Truro
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
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