DFS Furniture - Tunbridge Wells Opiniones 

2933
TrustScore: 5 sobre 5

4,9

Longfield Road, TN2 3EW Tunbridge Wells, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Ver más

Valorada con 5 estrellas sobre 5

Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nice how we could browse the store without being pounced on by a sales agent Felt relaxed on being able to take our time to choose the right sofa Staff very helpful and knowledgeable making the who... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Longfield Road, TN2 3EW, Tunbridge Wells, Reino Unido

  • 0333 999 9811

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(2933)

99.255 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

DFS had the item we were interested in

DFS had the item we were interested in. Our questions were answered well without undue sales pressure. The salesman was very pleasant to deal with.

13 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant

Quick, easy and very friendly service. Seen straight away and given loads of information and helpful care tips regarding maintaining the life of the sofa. Lovely experience and no pushy sales

12 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great friendly and efficient staff

Great friendly and efficient staff - helpful polite and professional.
Chose sofas with ease and talked through all the care options and delivery schedule. All a pleasure and with ease
Thank you Julian and Rob

12 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Extremely helpful

11 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Julian was very helpful

Julian was very helpful, and gave me so much information.

11 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

New furniture

The guy was very welcoming and help with our choosen suite. He was very helpful and made sure we understood about buying and what would happen next with our order. Would definitely go back should we wanted anything else

4 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

The DFS representative was knowledgable…

The DFS representative was knowledgable and helpful. Much appreciated.

10 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The lady we saw was lovely

The lady we saw was lovely. Tess I think was her name. Super helpful and friendly.

10 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service from DFS staff

We knew what sort of sofa we wanted and wanted to look at materials and colours. The staff in DFS were great, full of information but not pushy. It was easy relaxed and we were able to order just what we wanted without the pressure.

10 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello Donna,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Review

They were very helpful

9 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

I arrived knowing that I wanted to buy…

I arrived knowing that I wanted to buy a sofa bed today. I had looked on line and browsed the store to find the particular model I thought would suit my needs. I approached a salesman and asked but unfortunately the model I had in mind wasn’t on show. I asked to see what was available and was shown the selection. I picked one and asked for a demonstration which was willingly given. I then asked to be talked through me doing it which again was willingly given. Having decided I wanted to proceed I was supported with both fabric and feet options and at no point felt pressured. I am very pleased with the service I received today and look forward to receiving my new furniture

9 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

We were able to look around the store ourselves and when we needed some help the salesman was there for us with a good knowledge of the furniture we were interested in. He was a pleasure to deal, helpful with the planning and all that DFS had to offer. I would thoroughly recommend.

8 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly and informative sales…

Friendly and informative sales assistant, all information was clearly explained. Didn’t feel rushed or pressured. Now hopefully the sofa will arrive on time and be as good as we hope for

8 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We weren't expecting to find what we…

We weren't expecting to find what we were looking for nor, to have such good and not pushy help from Rob. He was amazing and helpful and knew everything!

8 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello Nic,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer advice

Excellent customer advice, service and completion of sale. Everything explained very coherently and the staff member was not pushy, therefore allowing us to make our own decisions in our own time. Would recommend visiting this store in Tunbridge Wells.

7 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

More than happy

I was more than happy with the service today. Staff are really friendly and most helpful. I have no complaint.

6 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Julian at the DFS in Tunbridge wells…

Julian at the DFS in Tunbridge wells was extremely helpful and efficient. Whenever we visit the store all the staff are welcoming and helpful. We were really happy with our purchase. Thank you again.

5 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello Laura,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The service was very good…

The service was very good indeed,helpful and informative.
I was able to select my chair and have it delivered within the week . Excellent.

20 de julio de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello Jill,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Extremely efficient and very helpful

Extremely efficient and very helpful, everything was fully explained well and was a quick process. Very happy with the customer service received.

3 de agosto de 2026
Logotipo de DFS Furniture - Tunbridge Wells

Respuesta de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

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