DFS Furniture - Waterlooville Opiniones 

5255
TrustScore: 5 sobre 5

4,9

Hambledon Road, Unit 3, PO7 7FG Waterlooville, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sales team were very helpful - they were not pushy but answered my questions in a straightforward manner. I liked the fact that when we returned for a second time in the afternoon, the young man a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Reino Unido

  • 0333 999 9819

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(5255)

95.482 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

No pressure, pleasant experience

We knew what we wanted when we went in. The Waterlooville colleague (Alex, I believe) was great and offered us a few other things but there was never any pressure to buy. He explained the additional insurance extremely well we felt it was a great investment. Very nice, un-pressured experience and a swift service.

20 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

Miles sales man very attentive and friendly. Very professional and smart.

18 de junio de 2026
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Respuesta de DFS Furniture - Waterlooville

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Myles was very friendly very…

Myles was very friendly very knowledgeable and made the whole experience comfortable and easy

18 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good choice

Good choice , reasonable prices attentive staff

17 de junio de 2026
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Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

julie

straight forwerd

9 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service service…

Excellent customer service service provided polite staff above and beyond service given helpful information and advice provided by this sales person Steve

16 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Dan was very professional and…

Dan was very professional and welcoming, didn’t feel pushy atall, explained everything well and we are very happy with our purchase. Even had a complementary hot chocolate:)

13 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Service was great from start to finish

Service was great from start to finish. Thank you to Myles who was very knowledgable and patient with me as I was very indecisive. Not pushy and very kind.

13 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

I have used DFS Waterlooville many…

I have used DFS Waterlooville many times for my furniture and have always been very impressed with the service and quality of my products

13 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Absolutely amazing service from start…

Absolutely amazing service from start to finish! A genuine 5☆☆☆☆☆ rating!
I had an idea of what I was looking for when shopping for new sofas today in Waterlooville in Hampshire. Size, material etc.. The gentleman that met me at the door (Troy) .. I was there just as he was opening... offered to help me with my requests, showing me key furniture that was in my budget. Troy was very knowledgeable, answering every question without hesitation, he was friendly and there was no hard sell. He said if I wanted to go away and think about my choice, it wouldn't be a problem.
I actually wasn't feeling very well and he offered to fetch me water too.
I was more than happy to proceed and Troy explained all of the details thoroughly.
I will definitely return to the store as there are other items on my radar, lamps, tables, rugs.

12 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Morning,

Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

All staff were very friendly and not at…

All staff were very friendly and not at all pushy. Great service by Dan.

12 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, quick and easy to order our corner sofa. Would highly recommend buying a new sofa from here.

12 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello Gillian,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

“Excellent service from the staff at…



“Excellent service from the staff at DFS. They were friendly, knowledgeable, and gave us plenty of time to make our decision without any pressure. They answered all our questions and made the whole experience easy and enjoyable. Thank you for your outstanding help!”

11 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful , they are not pushy for you to buy , you can look on your own not like other furniture shops, we did buy

11 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Miles at the Waterlooville store was…

Miles at the Waterlooville store was brilliant. I’d called the website sales team and asked if I could order to collect instead of pay delivery. They told me my nearest store would call me and Miles called me less than 5 minutes later. Very helpful, polite, personable and efficient. Excellent customer service!

11 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff

10 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Highy Recommend

Not pushy in anyway sharp or form. I usually dislike salesmen but Troy was really nice. He just explained it all clearly and allow us to make our own decisions.

Highly recommend!

7 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello David,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

I had already done my homework…

I had already done my homework previously, so knew exactly what I wanted. Store was quiet so walked straight into order with speed an efficiency. Very helpful and knowledgeable staff member sorted everything out.

8 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

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