DFS Furniture - Waterlooville Opiniones 

5255
TrustScore: 5 sobre 5

4,9

Hambledon Road, Unit 3, PO7 7FG Waterlooville, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sales team were very helpful - they were not pushy but answered my questions in a straightforward manner. I liked the fact that when we returned for a second time in the afternoon, the young man a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Reino Unido

  • 0333 999 9819

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(5255)

95.482 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Myles at Waterlooville store was…

Myles at Waterlooville store was friendly and helpful and placed my order with no problem, Thankyou

6 de julio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

We entered the shop and weren't…

We entered the shop and weren't immediately bombarded but introduced to by a member of staff and were left to browse. We almost immediately found what we were looking for, went away and returned to make our purchase
Kiren was our first contact and completed our purchase with ease.

6 de julio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Absolutely fantastic experience nothing…

Absolutely fantastic experience nothing was too much trouble- Linda was Absolutely amazing, so informative and was happy to spend her time with us. She really made everything so easy.
Linda was extremely knowledgeable and we never felt under pressure once. Thank you Linda

5 de julio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Linda met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good attitude

Very good attitude, they explain everything in detail. Thank you

4 de julio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for your kind feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff were very helpful and told me…

Staff were very helpful and told me exactly what I needed to know , they were very easy to talk to

27 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Kieran was excellent

Kieran was excellent knowledgeable, not pushy let me wonder & gave me excellent advice.
Talked me through everything so that I understood.
Even your coffee was good.

4 de julio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I knew what I wanted but it was nice to…

I knew what I wanted but it was nice to be given a bit of time to look around before being approached by one of the staff. Information and pricing was very clear and not pushy at all. James was helpful without being patronising.

3 de julio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello Darren,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had a great time Kieran was our…

We had a great time Kieran was our sales guy and he was just great explaining everything about the sofas we wanted he couldn’t have made us more comfortable and confident in our purchase

3 de julio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello April,

We are really grateful for your kind words and for sharing your experience in our store with Kieran. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Happy Customers

Very happy in our choice, felt very comfortable walking around the shop, didnt feel rushed .The sales person was polite and very helpful once we made our choice

1 de julio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Great service in store! Was going to order on line but the service and friendliness of the staff in store was excellent 👌

1 de julio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good choices, great help!

Excellent service from arriving in store until making a purchase at the end. I appreciated being shown where the products were that we were looking for and allowed to wander at our own pace whilst the salesperson answered queries when required.
I haven't used this store before but I would recommend it to others and use it again.

29 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Rhys was an excellent rep

Rhys was an excellent rep, good listener, patient and a good sense of humour. Exceptionally helpful.

28 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Rhys.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great staff

We came in looking for a certain sofa and were directed straight to what we were looking for but we decided we didn’t like it as much in person and were given some great recommendations from the staff for alternatives. they were really helpful!

27 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great personable service

Great personable service, everything fully explained, very relaxed approach

27 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly, helpful and knowledgable

Very friendly and approachable staff. A great selection in store. Troy who did all the paperwork with me after I'd made my decision was excellent.

27 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Troy.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

We recently purchased a new sofa from…

We recently purchased a new sofa from DFS Waterlooville and the entire experience was exceptional from start to finish.
What really stood out was the level of care, expertise, and attention to detail shown throughout the process. The team took the time to understand exactly what we were looking for and provided meticulous guidance on every aspect, from sofa models and configurations to , comfort levels, and maintenance. At no point did we feel rushed; instead, we felt genuinely supported in making the right choice.
It is clear that the staff are passionate about their products and truly care about helping customers find the perfect sofa. Their knowledge and enthusiasm are contagious, and they transmit that confidence and appreciation for quality to their customers.
A special thank you to James, whose professionalism and attention to detail were outstanding. He guided us through every step of the decision-making process, answered all our questions thoroughly, and offered thoughtful recommendations tailored to our needs. His expertise and customer-focused approach made the experience both enjoyable and reassuring.
Excellent service, impeccable attention to detail, and a genuine commitment to customer satisfaction. We will come back!

16 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Troy was very helpful and efficient…

Troy was very helpful and efficient knew what he was talking about. Made it very easy and hassle free. Happy with the service

21 de junio de 2026
Opinión espontánea
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Troy was very helpful and efficient…

Troy was very helpful and efficient knew what he was talking about. Made it all very easy. Happy with service

21 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Simple process

Simple process, no hassle

20 de junio de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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