DFS Furniture - Waterlooville Opiniones 

5252
TrustScore: 5 sobre 5

4,9

Hambledon Road, Unit 3, PO7 7FG Waterlooville, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been looking at various lounge seating combinations and settled on the one from DFS. The tea, at waterlooville were excellent. Never used us at any of our two visits. On the day we ordered the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly, helpful service from a young man who was very patient with all my questions. Despite the fact their closing time was looming at no point did he try to pressure me or hurry me up. As a result... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sales team were very helpful - they were not pushy but answered my questions in a straightforward manner. I liked the fact that when we returned for a second time in the afternoon, the young man a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Hambledon Road, Unit 3, PO7 7FG, Waterlooville, Reino Unido

  • 0333 999 9819

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(5252)

95.069 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Helpful staff

Lots of choice and a member of staff that helped a lot

20 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff were very helpful

Staff were very helpful, without being pushy, allowed you to look around without pressure.

Very explainatry when taking order. Olly and Christina were especially very helpfull.

20 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Olly and Christina met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Super service

Super service, staff lovely!

20 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

I was a pleasant experience and a warm…

I was a pleasant experience and a warm welcome explained the information very well very friendly person

20 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The person who was helping me was very…

The person who was helping me was very informative and made sure to answer all my questions. He was very thorough and explained all the paperwork in detail.

19 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello Liam,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

I had a brilliant experience at dfs

I had a brilliant experience at dfs thanks to the member of staff who really stood out. He was laid‑back, friendly, and made the whole visit feel easy from start to finish. There was no pressure at all, he let me browse in my own time but was right there when I needed advice or had questions.
He knew the add on products well and explained things clearly without trying to push me towards anything. His calm approach made the whole process feel comfortable and enjoyable, and it genuinely felt like he wanted me to find the right colour and style sofa rather than just make a sale.

18 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello Vicky,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

My off the cuff DFS…purchase

It was an off the cuff walk around DFS just browsing and not feeling pressured by anyone to purchase anything, however when we did eventually decide we wanted to make a purchase, staff were really helpful and talked us through all of our options. Thank you Rhys for your help.

17 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

No sales pressure - just good information.

Allowed to browse before being asked if I wanted help. Advice was given about various suites without feeling pressurised. The sales assistant Troy was knowledgeable and very helpful about the items I required. He made sure I understood exactly what I was paying for and what I was getting. A very successful experience.

17 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very friendly and welcoming salesman

Very friendly and welcoming salesman, but not pushy. He helped us with our decision on which sofa would best suit us. He gave us time to look around again before making our final choice. He explained in detail the process of the purchase and delivery. Very pleasant experience, thank you

17 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service, friendly knowledgeable assistant (Steve)

17 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Order placed at Dfs Waterlooville with…

Order placed at Dfs Waterlooville with Miles. Who was extremely helpful, no hard sell just knowledgable and friendly. The store was clean airy and tidy, with a great varied display of sofas . Available in manly colours and fabrics. A good range of prices for all budgets and payment options. A great shopping experience and I would definitely recommend this store and staff

16 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The gentleman that made our order was…

The gentleman that made our order was incredibly helpful and very friendly

16 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Rhys was very helpful and patient with…

Rhys was very helpful and patient with us as we made a decision on a new sofa today.

15 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very clear and explained all aspects of transaction.
5 🌠

15 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Reece in your Portsmouth branch

Reece in your Portsmouth branch — well, where do we start?! 🤩

You were absolutely fabulous! DFS are so lucky to have such a professional, warm, friendly and incredibly knowledgeable young man. We must have changed our minds about a million times 😂 and nothing was ever too much trouble for you.

Thank you so much for all your help, patience and kindness. You were fabulous from start to finish and an absolute credit to DFS! ⭐️👏🏼💙

14 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Beautiful furniture and loads to choose…

Beautiful furniture and loads to choose from, very helpful, friendly and knowledgeable staff which helped us to easily decide on our purchase.
We loved the 7 day express delivery option, not having to wait three months for our new furniture to be delivered was very appealing.
The delivery men were nice and super efficient, they put our new furniture together with ease and quite quickly too.
Would I recommend DFS to a friend? Yes! Absolutely 😀

7 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope that you love your new furniture!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Troy was very professional and…

Troy was very professional and knowledgeable he explained everything to me.

14 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello Stephen,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff were very efficient and helpful

Staff were very efficient and helpful, and the delivery was excellent, came when they said they would and put it all together and took all the packaging away, all round excellent service.

5 de agosto de 2026
Logotipo de DFS Furniture - Waterlooville

Respuesta de DFS Furniture - Waterlooville

Hello Penelope,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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