We have been to your Watford store a few times, every visit we were offered help and information but never followed around or made to feel uncomfortable. At other store (not DFS) we were almost stalke... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Today we met Edmond who unlike other shops simply said hello and allowed us time before we requested assistance. We hate having sales people hound you so our experience was relaxed and not... Ver más
La empresa ha respondido
The service was excellent! We were helped by Ed who was fantastic; approachable, friendly, he listened to what we needed and really helped us pick the right furniture. He really valued us as people an... Ver más
La empresa ha respondido
All in all a great experience at DFS Watford, my partner and I arrived at the site and had a look around for around 30 minutes, there was no pressure from any of the staff while we were looking. When... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Lower High Street, Unit B, WD17 2JZ, Watford, Reino Unido
- 0333 999 9806
4,9
Excelente
4 mil opiniones
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Good Shopping Experience.
Helpful and friendly sales men Samir on first visit and Mo on second and final visit , pleasant and relaxed experience while we decided which furniture to choose.
11 de abril de 2026
Respuesta de DFS Furniture - Watford
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
The experience was made great by Ed
The experience was made great by Ed. He’s first class!
11 de abril de 2026
Respuesta de DFS Furniture - Watford
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Thank you Daniel.
Daniel was great -knowledgable , friendly, efficient , good sense of humour...and made a great cup of tea !
10 de abril de 2026
Respuesta de DFS Furniture - Watford
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Watford
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Watford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
On each visit to the store
On each visit to the store, the staff were helpful, but not pushy. When we came to order the furniture everything was explained and we were never rushed.
8 de abril de 2026
Respuesta de DFS Furniture - Watford
Good Afternoon Diane,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very helpful sales staff
Very helpful sales staff. The sales man helped us to find the right sofa us.
3 de abril de 2026
Respuesta de DFS Furniture - Watford
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Absolutely faultless.
We cannot fault our visit to The Watford store in anyway. Our DFS Sales Representative George was warm, welcoming and engaging. He made our experience relaxed, enjoyable and effortless. All the information provided was explained clearly and fully. We were given hot drinks shortly after arriving. We felt valued and cared for. Any questions we had were answered with ease. George made the experience feel personal and unique to us. First class service. We have used DFS before, and have always found the quality of their furniture to be of the highest standards. Couldn't be happier.
6 de abril de 2026
Respuesta de DFS Furniture - Watford
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Wasn’t rushed into making a sale
Wasn’t rushed into making a sale, the shop itself is comfortable and spacious, smelt amazing too!
Mo who helped us was a star, no pushy sales techniques, pointed on the right direction of what we wanted then left us to make a decision
6 de abril de 2026
Respuesta de DFS Furniture - Watford
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Watford
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Good help and service
Good help and service. We knew what we wanted so pretty straight forward
6 de abril de 2026
Respuesta de DFS Furniture - Watford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
George was amazing
George was amazing! Highly knowledgeably, kind and friendly with a non-pressured approach to sales.
Coffee was great too!
Only two weeks and the new sofa will be here!
6 de abril de 2026
Respuesta de DFS Furniture - Watford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Customer service was excellent
6 de abril de 2026
Respuesta de DFS Furniture - Watford
Good Morning Sonia,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Watford
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Ed was really helpful
Ed was really helpful. We look forward to recieving our sofas
6 de abril de 2026
Respuesta de DFS Furniture - Watford
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Watford
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Watford
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
From the minute we arrived Mo was…
From the minute we arrived Mo was exceptional, every sofa we’ve bought in the last 20 years has been through him, he’s appeared in many sofa retailers that we’ve bought from through the years, once again he’s excelled, no pressure selling just honest recommendations that’s greatly appreciated, and the Manager of the Watford branch is a true gentleman, again no pressure from him either, could not recommend this team highly enough!!!!!!!!!!!
Thank you Mo once again 😀
6 de abril de 2026
Respuesta de DFS Furniture - Watford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The guy who served us was excellent…
The guy who served us was excellent knowledgable and amenable
6 de abril de 2026
Respuesta de DFS Furniture - Watford
Good afternoon Neal,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely lady
Lovely lady, was not pushy at all but very helpful, just what we wanted!
4 de abril de 2026
Respuesta de DFS Furniture - Watford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
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