DFS Furniture - Watford Opiniones 

3795
TrustScore: 5 sobre 5

4,9

Lower High Street, Unit B, WD17 2JZ Watford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been to your Watford store a few times, every visit we were offered help and information but never followed around or made to feel uncomfortable. At other store (not DFS) we were almost stalke... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Today we met Edmond who unlike other shops simply said hello and allowed us time before we requested assistance. We hate having sales people hound you so our experience was relaxed and not... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service was excellent! We were helped by Ed who was fantastic; approachable, friendly, he listened to what we needed and really helped us pick the right furniture. He really valued us as people an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All in all a great experience at DFS Watford, my partner and I arrived at the site and had a look around for around 30 minutes, there was no pressure from any of the staff while we were looking. When... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Lower High Street, Unit B, WD17 2JZ, Watford, Reino Unido

  • 0333 999 9806

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3795)

92.599 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Welcomed by George was an amazing experience

We had an amazing experience at dfs Watford, we were greeted by George. Months before our actual purchase we went in to have a look around and he was so patient with us, we ended up going back as he was so helpful, with the whole purchasing process he explained everything step by step and guided us to help us make the best decision for our home with what design we like and what they have to offer. The other staff there was also very kind and helpful unfortunately I didn’t catch the lady’s name but overall it was a delightful experience buying our sofa.

27 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Today we purchased a sofa set from DFS…

Today we purchased a sofa set from DFS and we were genuinely very happy with the whole experience. From the moment we walked into the store, the staff were friendly, professional, and not pushy at all.

They took the time to answer all our questions and helped us find the best option for our needs. The whole process felt smooth and relaxed, and we really appreciated how attentive and helpful everyone was.

Excellent customer service like this truly stands out. We would definitely recommend DFS to others!

27 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, easy to purchase and no hard sell.

26 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hello,

Thank you for your great feedback.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Delboy was brilliant friendly and soooo…

Delboy was brilliant friendly and soooo helpful

26 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful and friendly staff member

The dfs college whose name is George I think , he was brilliant. He really let us took our time and helped us with every single choice we had till we selected the one we loved.he was helpful and friendly even offered us coffee.

16 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with George in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful and knowledgable staff…

Very helpful and knowledgable staff person Edumd

24 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Good afternoon,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Delboy was very good new his stuff no…

Delboy was very good new his stuff no pressure into buying

22 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff

The staff were helpful and friendly

14 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Desmond was great

19 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service, the staff were superb . Overall service was Excellent

19 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service and staff

Edmund was great at explaining the process, timelines and very friendly.

19 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Edmund at dfs watford was the best

Edmund at dfs watford was the best, such a friendly welcome, had all the information we needed and was happy to help with everything, made sure we know all the small prints and prices before we agreed
Will definitely recommend going there and definitely going back

18 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Edmund.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Mo was amazing

Mo was amazing, attentive to our needs and made sure we didn't rush into any decisions. He was calm and understanding.

18 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Mo.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Ed was a really helpful and charismatic!

Ed was a really helpful and charismatic sales assistant. He was very knowledgeable about all aspects relating to the furniture and after care and made us feel very welcome. Thank you Ed.

18 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ed.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Welcoming and friendly staff

I have bought sofa from DFS Watford. I would highly recommend friends and family to visit Watford DFS. The environment was really welcoming. The staff specially George is really helpful, friendly and cheerful person. Really impressed with his customer service skill. Keep up good work and thank you George for you support.

15 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Del boy was amazing

Del boy was amazing. He was so kind and funny to chat to and made the experience of buying my first sofa really enjoyable. He was very good at explaining everything and answering all my questions. I am now so excited to move into my first home with my boyfriend and our new Patterdale cream sofa.

6 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

friendly and helpful

Nice, relaxed atmosphere. Not intrusive and given plenty of time and space to make our own decisions.
our salesman,George, was a very charming person.

13 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very good service from staff.

Very good service from staff.

12 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fabulous experience today

Fabulous experience today, staff couldn’t of been more helpful

11 de abril de 2026
Logotipo de DFS Furniture - Watford

Respuesta de DFS Furniture - Watford

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

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