The sales man Roger was very attentive and informative about the sofa we chose. He was also very knowledgable about the company which he seemed very proud to be part of. The buying of our new lovese... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed. Georgie was very help... Ver más
La empresa ha respondido
Mandy introduced herself soon after we arrived in store and said if we had any questions or needed advice we could ask her. We browsed round without being bothered by anyone, which was perfect, but y... Ver más
La empresa ha respondido
We had a wonderful shopping experience at DFS Westwood cross. Mady was very helpful and approachable. Explained the process clearly and gave us all the information we needed to choose our sofa as wel... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Información de contacto
189 Westwood Road, CT10 2NU, Broadstairs, Reino Unido
- 0333 999 9841
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The sales man Roger was very attentive…
The sales man Roger was very attentive and informative about the sofa we chose.
He was also very knowledgable about the company which he seemed very proud to be part of.
The buying of our new loveseat was very easy which was great,he even made me and my husband a cup of tea which was kind of him.
Es posible que utilice la IA para responderVer más

Respuesta de DFS Furniture - Westwood Cross
The service was amazing we was with…
The service was amazing we was with Mandy and she helped me out so much and she was so lovely and very helpful and my two girls was getting abit overwhelmed and she got colouring out for them and my girls was so happy 😊 she helped me fill out the forms to get the sofa I feel in love with thankyou so much also the other man working there was so lovely too

Respuesta de DFS Furniture - Westwood Cross
Excellent service
Excellent service. Very friendly and explained everything a very happy customer

Respuesta de DFS Furniture - Westwood Cross
We had a wonderful shopping experience…
We had a wonderful shopping experience at DFS Westwood cross. Mady was very helpful and approachable. Explained the process clearly and gave us all the information we needed to choose our sofa as well the ongoing care. Fantastic customer service 👍👍

Respuesta de DFS Furniture - Westwood Cross
The assistant had an excellent…
The assistant had an excellent knowledge of products and delivery information. Helped us choose exactly what we wanted and would highly recommend her.

Respuesta de DFS Furniture - Westwood Cross
Helpful friendly staff
Helpful friendly staff. They were not pushy which we really like. They gave us time to browse.

Respuesta de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross
Sofa buying
We spent a good few hrs in the Broadstairs shop. They answered all our questions, we changed our minds on 2 sofas but they stuck with us, we was offered coffee and tea too. Nothing was too much. Thank you DFS

Respuesta de DFS Furniture - Westwood Cross
Friendly efficient staff
Friendly efficient staff, I was given space to explore but staff attentive when I was ready to order. Very knowledgeable staff.

Respuesta de DFS Furniture - Westwood Cross
Good selection plus finance options
Good selection of soft furnishings, styles and colour a plenty with modern show rooms and friendly knowledgeable staff.

Respuesta de DFS Furniture - Westwood Cross
Great staff in store
Paul, Francesca and Mandy were excellent when helping me pick my new sofa

Respuesta de DFS Furniture - Westwood Cross
Mandy introduced herself soon after we…
Mandy introduced herself soon after we arrived in store and said if we had any questions or needed advice we could ask her. We browsed round without being bothered by anyone, which was perfect, but you could always see someone if you needed help.
When I had almost decided on a sofa, Mandy appeared, and was able to answer all my questions. She was knowledgeable about the products, and found me a suitable foot stool to match my sofa. She also talked me through the sofa care 5 year plan, which I purchased. Absolutely perfect service.

Respuesta de DFS Furniture - Westwood Cross
Paul was so friendly
Paul was so friendly, helpful and informative without being pushy. He gave valuable advice on my first visit when I came to just have a look around so I returned within a few days and happily made my purchase.

Respuesta de DFS Furniture - Westwood Cross
Great big show room and friendly staff…
Great big show room and friendly staff who wernt pushy.

Respuesta de DFS Furniture - Westwood Cross
Pleasant experience
Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed.
Georgie was very helpful once we decided what sofa bed we liked. Showed us how bed pulled out went through swatches with us. Once purchased was decided she went through every step carefully with full explanation. Georgie made the sale a very enjoyable experience

Respuesta de DFS Furniture - Westwood Cross
Outstanding service
The person dealing with my request was extremely helpful, knowledgeable in the products and was attentive to my requirements.

Respuesta de DFS Furniture - Westwood Cross
Great service
The lady I dealt with was lovely, I was looking with my mum and 6 year old who was full of life. I was looking for a sofa I’d seen online and it wasn’t in the showroom, I was shown similar which was helpful with making a decision.

Respuesta de DFS Furniture - Westwood Cross
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







