Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Ver más
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Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Ver más
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I visited DFS in Thanet to look at sofas. From the moment I walked in I was greeted with a smile. When my decision was made 'The Pierson EXP POWER REC MUSIC collection' I spoke with Roger, who was pr... Ver más
Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Ver más
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We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process. What we particularly appr... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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189 Westwood Road, CT10 2NU, Broadstairs, Reino Unido
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Just wanted to thank the amazing Mandy who helped me navigate what for me was quite a large purchase. She was extremely helpful, knowledgeable, professional and friendly. Talked me right through everything so I knew what will happen next and all the way through to caring for my sofa. Her knowledge and questioning of my needs were on point and this helped me to make the correct decision in choosing the right product. Thank you Mandy, you really made our day!!

Respuesta de DFS Furniture - Westwood Cross
Paul was more than helpful and friendly today when deciding on our new long term family sofa. Would 100% recommend DFS to anyone.

Respuesta de DFS Furniture - Westwood Cross
Informative staff. Mandy was very helpful and explained everything thoroughly.

Respuesta de DFS Furniture - Westwood Cross
The staff went that extra mile to make sure my family was happy!!

Respuesta de DFS Furniture - Westwood Cross
Sale's lady was very good at answering all questions we put to her.

Respuesta de DFS Furniture - Westwood Cross
Very friendly, welcoming & polite. Everything concerning my purchase was explained clearly to me.
Very happy & satisfied

Respuesta de DFS Furniture - Westwood Cross
Best service I have had for a long time! He was knowledgable. polite, helpful and I would recommend Roger to anyone! Thank you.

Respuesta de DFS Furniture - Westwood Cross
We was served by Mandy and she was so nice, polite lovely character to speak to and she went through everything with us in purchasing the right furniture.

Respuesta de DFS Furniture - Westwood Cross
we were not harassed by staff, just offered help when required.
Louisa made the experience straightforward, as did the other young lady we saw when we came in the day before.

Respuesta de DFS Furniture - Westwood Cross
The young lady was very helpful who looked after us and gave us all the information we needed thank you I think her name was Francesca

Respuesta de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross
Great service and very polite. Answered all questions and gave multiple options available.

Respuesta de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross
We were served by Mandy when purchasing sofas. She was absolutely fantastic from start to finish. She was so efficient, friendly and knowledgeable, and she explained everything clearly without being at all pushy. She was really friendly, which made the whole experience so easy and enjoyable. The service was quick, informative and professional, and we felt completely comfortable making our decision. I would highly recommend Mandy to anyone visiting DFS — she was brilliant!

Respuesta de DFS Furniture - Westwood Cross
Helpful and friendly with a real desire to help. He provided a personalised service , seemed interested and made us feel comfortable

Respuesta de DFS Furniture - Westwood Cross
Met 3 different people at different times when looking for a sofa. All 3 were brilliant. Very helpful and polite. Bought 2 sofas and 1 chair. Staff were very knowledgeable.

Respuesta de DFS Furniture - Westwood Cross
Very friendly staff also very knowledgeable.
Made very welcome & comfotable in all aspects of the service.
We were seen by Nadia last week & another wonderful lady today. Thank you both for your kindness.

Respuesta de DFS Furniture - Westwood Cross
We first visited the Westwood cross store on Friday, we were met by the incredible Roger, he was absolutely fantastic, we viewed the great range in the store we prefer to see things in front of us rather then online, the store looked great and once we had picked our sofa and a Swivel cuddle chair. Roger was nothing short of Incredible he answered all our questions and was so informative, we decided to go home and measure up and make sure that it was definitely the sofa we wanted for our home, we then came back today and was able to pick up were we left off a lovely lady offered us a drink whilst we waited, Roger ran through everything with us again and offered us all different options and services, whilst having a good natter, he made us feel at ease, welcomed and really listened to us, unlike other shops we have visited previously, Roger wasn’t pushy at all, he was just fantastic, and has made our experience so fun, thank you Westwood cross store!

Respuesta de DFS Furniture - Westwood Cross
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