DFS Furniture - Westwood Cross Opiniones 

3999
TrustScore: 5 sobre 5

4,9

189 Westwood Road, CT10 2NU Broadstairs, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As returning customer's we are always very happy with the range of products available and the great customer service . We purchased our previous sofa with the help of Mandy and were pleased to ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nadia helped us so much. She gave us lots of information & different options. Explained everything extremely well. Nothing was too much trouble. Every thing went smoothly.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • 189 Westwood Road, CT10 2NU, Broadstairs, Reino Unido

  • 0333 999 9841

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(3999)

96.377 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Friendly efficient staff

Friendly efficient staff, I was given space to explore but staff attentive when I was ready to order. Very knowledgeable staff.

6 de agosto de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good selection plus finance options

Good selection of soft furnishings, styles and colour a plenty with modern show rooms and friendly knowledgeable staff.

9 de julio de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great staff in store

Paul, Francesca and Mandy were excellent when helping me pick my new sofa

4 de agosto de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Mandy introduced herself soon after we…

Mandy introduced herself soon after we arrived in store and said if we had any questions or needed advice we could ask her. We browsed round without being bothered by anyone, which was perfect, but you could always see someone if you needed help.
When I had almost decided on a sofa, Mandy appeared, and was able to answer all my questions. She was knowledgeable about the products, and found me a suitable foot stool to match my sofa. She also talked me through the sofa care 5 year plan, which I purchased. Absolutely perfect service.

4 de agosto de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Paul was so friendly

Paul was so friendly, helpful and informative without being pushy. He gave valuable advice on my first visit when I came to just have a look around so I returned within a few days and happily made my purchase.

3 de agosto de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Great big show room and friendly staff…

Great big show room and friendly staff who wernt pushy.

2 de agosto de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Pleasant experience

Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed.
Georgie was very helpful once we decided what sofa bed we liked. Showed us how bed pulled out went through swatches with us. Once purchased was decided she went through every step carefully with full explanation. Georgie made the sale a very enjoyable experience

2 de agosto de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Outstanding service

The person dealing with my request was extremely helpful, knowledgeable in the products and was attentive to my requirements.

2 de agosto de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

The lady I dealt with was lovely, I was looking with my mum and 6 year old who was full of life. I was looking for a sofa I’d seen online and it wasn’t in the showroom, I was shown similar which was helpful with making a decision.

1 de agosto de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The experience was made so much easier…

The experience was made so much easier because of the lady sales advisor. Shes brilliant

2 de agosto de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service this…

Excellent customer service this morning- very knowledgable and assisted with all enquires.

2 de agosto de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer care

I recently purchased a sofa from your branch at Westwood cross, and I couldn't be happier with both the product and the service. The customer care paul gave was fantastic throughout the entire process—friendly, responsive, and genuinely helpful with any questions I had. Paul made the experience smooth and stress-free from start to finish. The sofa is exactly what I was hoping for, and the excellent customer service made the purchase even better. I would definitely recommend this company and wouldn't hesitate to buy from you again. Paul is a credit to your company

27 de julio de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Paul met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

A great place for sofas and very friendly too.

The service was relaxing, informative and very friendly. It’s a great place to buy sofas and chairs. They have a wide range of sofas and the prices are great. Highly recommended. The staff were excellent and friendly and the customer service was excellent.

31 de julio de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, very helpful.

31 de julio de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful staff

Making sure we took our time to choose. Very informative about the furniture and able to answer all our questions.

30 de julio de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customer service excellent

Customer service was excellent ordering was so simple all questions answered for us, Rodger explained every part of the order to us very happy

30 de julio de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

Very happy with the service very…

Very happy with the service very friendly team would recommend it using the store to anybody

30 de julio de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful and thorough

Helpful and thorough

27 de julio de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service from the staff on…Francesca was very helpful and informative

Excellent service from the staff on duty when we bought our furniture, informative staff, could be improved by more staff as we had to wait quite a while (30 min+) to be served

24 de julio de 2026
Logotipo de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store and we are grateful for your feedback. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más