As returning customer's we are always very happy with the range of products available and the great customer service . We purchased our previous sofa with the help of Mandy and were pleased to ha... Ver más
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As returning customer's we are always very happy with the range of products available and the great customer service . We purchased our previous sofa with the help of Mandy and were pleased to ha... Ver más
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Nadia helped us so much. She gave us lots of information & different options. Explained everything extremely well. Nothing was too much trouble. Every thing went smoothly.
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Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Ver más
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Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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189 Westwood Road, CT10 2NU, Broadstairs, Reino Unido
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Friendly efficient staff, I was given space to explore but staff attentive when I was ready to order. Very knowledgeable staff.

Respuesta de DFS Furniture - Westwood Cross
Good selection of soft furnishings, styles and colour a plenty with modern show rooms and friendly knowledgeable staff.

Respuesta de DFS Furniture - Westwood Cross
Paul, Francesca and Mandy were excellent when helping me pick my new sofa

Respuesta de DFS Furniture - Westwood Cross
Mandy introduced herself soon after we arrived in store and said if we had any questions or needed advice we could ask her. We browsed round without being bothered by anyone, which was perfect, but you could always see someone if you needed help.
When I had almost decided on a sofa, Mandy appeared, and was able to answer all my questions. She was knowledgeable about the products, and found me a suitable foot stool to match my sofa. She also talked me through the sofa care 5 year plan, which I purchased. Absolutely perfect service.

Respuesta de DFS Furniture - Westwood Cross
Paul was so friendly, helpful and informative without being pushy. He gave valuable advice on my first visit when I came to just have a look around so I returned within a few days and happily made my purchase.

Respuesta de DFS Furniture - Westwood Cross
Great big show room and friendly staff who wernt pushy.

Respuesta de DFS Furniture - Westwood Cross
Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed.
Georgie was very helpful once we decided what sofa bed we liked. Showed us how bed pulled out went through swatches with us. Once purchased was decided she went through every step carefully with full explanation. Georgie made the sale a very enjoyable experience

Respuesta de DFS Furniture - Westwood Cross
The person dealing with my request was extremely helpful, knowledgeable in the products and was attentive to my requirements.

Respuesta de DFS Furniture - Westwood Cross
The lady I dealt with was lovely, I was looking with my mum and 6 year old who was full of life. I was looking for a sofa I’d seen online and it wasn’t in the showroom, I was shown similar which was helpful with making a decision.

Respuesta de DFS Furniture - Westwood Cross
The experience was made so much easier because of the lady sales advisor. Shes brilliant

Respuesta de DFS Furniture - Westwood Cross
Excellent customer service this morning- very knowledgable and assisted with all enquires.

Respuesta de DFS Furniture - Westwood Cross
I recently purchased a sofa from your branch at Westwood cross, and I couldn't be happier with both the product and the service. The customer care paul gave was fantastic throughout the entire process—friendly, responsive, and genuinely helpful with any questions I had. Paul made the experience smooth and stress-free from start to finish. The sofa is exactly what I was hoping for, and the excellent customer service made the purchase even better. I would definitely recommend this company and wouldn't hesitate to buy from you again. Paul is a credit to your company

Respuesta de DFS Furniture - Westwood Cross
Good advice,polite and pleasant sales person

Respuesta de DFS Furniture - Westwood Cross
The service was relaxing, informative and very friendly. It’s a great place to buy sofas and chairs. They have a wide range of sofas and the prices are great. Highly recommended. The staff were excellent and friendly and the customer service was excellent.

Respuesta de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross
Making sure we took our time to choose. Very informative about the furniture and able to answer all our questions.

Respuesta de DFS Furniture - Westwood Cross
Customer service was excellent ordering was so simple all questions answered for us, Rodger explained every part of the order to us very happy

Respuesta de DFS Furniture - Westwood Cross
Very happy with the service very friendly team would recommend it using the store to anybody

Respuesta de DFS Furniture - Westwood Cross

Respuesta de DFS Furniture - Westwood Cross
Excellent service from the staff on duty when we bought our furniture, informative staff, could be improved by more staff as we had to wait quite a while (30 min+) to be served

Respuesta de DFS Furniture - Westwood Cross
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