DFS Furniture - White City Opiniones 

343
TrustScore: 4.5 sobre 5

4,5

Ariel Way, Unit SU0208, Level -2, W12 7HB London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service. The guy that dealt with me was very polite & helpful. I can’t remember his name though! (He worked at the White City store in Trafford & had a dislocated shoulder). He went through... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Over the last few weeks I’ve been in several times whilst choosing a new sofa for my new flat. Each time I was met by friendly helpful stuff, willing to go through options and show me a selection of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Derick the sales rep was very polite, helpful, explained everything to me there was no rush, no stress, my sofa will be delivered before Christmas which is great. 👍🏻

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came in to browse for new sofa . Staff very helpful but not pushy . Left us to make decision but there to ask questions . Ordered easily . Came earlier than expected . Delivered on time . Delivery guy... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Ariel Way, Unit SU0208, Level -2, W12 7HB, London, Reino Unido

  • 0333 999 9529

4,5

Excelente

TrustScore: 4.5 sobre 5

343 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(343)

100.800 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service with no hard sell

The assistant "Amir" gave us genuine helpful advice. There was no hard sell." was professional, helpful and knowledgeable. He showed us the options we have for our requirements, and there was no hard sell.

2 de enero de 2022
Valorada con 5 estrellas sobre 5

Helpful

The staff was nice he was helping us and told us pros and cons on way we were buying

1 de enero de 2022
Valorada con 5 estrellas sobre 5

Very fashionable

Very fashionable, good dealing with customer. Wide range of sofas, Just say what design do you prefer and they are happy to change everything that it can suit to you.

28 de diciembre de 2021
Valorada con 5 estrellas sobre 5

Lauren, best sales advisor ever!

Lauren was great to explain everything to us and cross checking to ensure all info she told us we accurate. And very thorough in explaining the differences between the constructions of sofas and how it is important for us to maintain the cushions etc. She left us lots of space to discuss so no pushing, it's a very comfortable experience. We purchased a Jouele's Collab model in the end and looking forward to receiving it.

26 de diciembre de 2021
Valorada con 1 estrellas sobre 5

I'll never buy at this store again

I'll never buy at this store again, they promised delivery on 12/19, I spent the whole day waiting, I called the customer service and they couldn't explain to me why they didn't deliver, I scheduled the delivery again for the 24th, the same happened they didn't deliver things, they didn't tell me the reason, they didn't call me, I only bought this sofa because it was fast delivery, my whole family was at home and we had an uncomfortable Christmas because the store didn't comply with the agreement, I'm very disappointed, the service at the store it was excellent, the sellers are very kind, they do everything to sell, but then they don't solve any problem, they apologize a thousand times and solve nothing.

24 de diciembre de 2021
Opinión espontánea
Logotipo de DFS Furniture - White City

Respuesta de DFS Furniture - White City

Good Afternoon,

We are very sorry to hear that you are experiencing an issue with your furniture order. This is very disappointing and we apologise for any inconvenience caused.

Unfortunately we are unable to locate an order with those specific details. However, if you would like to contact our Customer Service Team at Head Office on 0333 9999777, they will certainly look into this for you.

Many thanks,

Lauren Siviter
DFS Head Office Customer Service
Tel: 0333 9999777

Valorada con 5 estrellas sobre 5

Salim was brillaint from start to finsh…

Salim was brillaint from start to finsh I came to purchae a sofa with my 5 year old daughter in tow he made sure we were both well looked after giving us bth a drink and helping me to make a decsion between 2 sofas I was torn between. He made the whole experince joyful and pleasurable which isn't easy with a whinign child in tow.

21 de diciembre de 2021

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