DFS Furniture - White City Opiniones 

343
TrustScore: 4.5 sobre 5

4,5

Ariel Way, Unit SU0208, Level -2, W12 7HB London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service. The guy that dealt with me was very polite & helpful. I can’t remember his name though! (He worked at the White City store in Trafford & had a dislocated shoulder). He went through... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Over the last few weeks I’ve been in several times whilst choosing a new sofa for my new flat. Each time I was met by friendly helpful stuff, willing to go through options and show me a selection of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Derick the sales rep was very polite, helpful, explained everything to me there was no rush, no stress, my sofa will be delivered before Christmas which is great. 👍🏻

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came in to browse for new sofa . Staff very helpful but not pushy . Left us to make decision but there to ask questions . Ordered easily . Came earlier than expected . Delivered on time . Delivery guy... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Ariel Way, Unit SU0208, Level -2, W12 7HB, London, Reino Unido

  • 0333 999 9529

4,5

Excelente

TrustScore: 4.5 sobre 5

343 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(343)

100.800 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The stuff was good and polite he…

Samir was good and polite he welcomed us and very helpful he explained everything and tell us options I like strong seats and higher sofas he help me to get what I wanted more than happy thanks

25 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service!
We had an excellent experience when we purchased our sofa and a big help from Samir. He gave us the best advice, answered all our questions and
was very friendly, patient and courteous - nothing was too much trouble.

24 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Lovely Experience

Samir was very friendly in store, and he was patient and helpful while we made our selection. He was able to give us a lot of information and detail about the various products.

23 de noviembre de 2021
Valorada con 5 estrellas sobre 5

5* customer service

My partner and I visited the White City store in Westfield on Sunday 21st October around midday. We were served by a man (who’s name we unfortunately can’t remember) because he was incredible. Not only did he have great product knowledge but he was extremely kind and patient with us. We particularly loved that he didn’t over sell the products just answer the questions we had give us the details that we needed. We sat and had a long chat about life which made the experience so much nicer.

This is mine and my fiancés first large house purchase and so we were so happy when we left.

The manager came over later to help towards the contract. He too was really friendly and so we would highly recommend the store, experience and customer service! Major props to this team 👍🏻

Lauren and George

21 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Good shop

Samir was very helpful. He guided us through the options and kept the shop open until well past closing time just to help us.

20 de noviembre de 2021
Valorada con 1 estrellas sobre 5

Unprofessional and awful service

Unprofessional and awful service
Part of my delivery is missing a sturado shelving unit and it has been more than 10 days chasing them but no answer and no even apology! Very disappointed and very bad experience with DFS!

18 de noviembre de 2021
Opinión espontánea
Logotipo de DFS Furniture - White City

Respuesta de DFS Furniture - White City

Hi Kat,

We are very sorry to hear that you are experiencing an issue with your furniture order. This is very disappointing and we apologise for any inconvenience caused.

Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team at Head Office on 0333 9999777, they will certainly look into this for you.

Many thanks,

Lauren Siviter
DFS Head Office Customer Service
Tel: 0333 9999777

Valorada con 4 estrellas sobre 5

Happy shopping

I never thought I will enjoy furniture shopping in my entire life but today I have been proved wrong.
The DFS colleagues made us, me and my mother feel comfortable as we were sitting in our front living room having cup of tea, as we placed a massive order. Yes indeed I would be happy to tell everyone that I know including colleagues friends family ly-cob worker to do furniture shopping at DFS in Westfield West London. HAPPY SHOPPING 🛍 😊

12 de noviembre de 2021
Valorada con 5 estrellas sobre 5

I had a great experience at DFS today

I had a great experience at DFS today, found the exact corner sofa at a fair price with excellent customer service and attention-to-detail, very genuine and passionate about their work. Highly recommended!

31 de octubre de 2021

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