DFS Furniture - York Opiniones 

3616
TrustScore: 5 sobre 5

4,9

Stirling Road, Unit 1A, YO30 4XZ York, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The young man who served me was very knowledgeable about all the products available, extremely polite & helpful. Great experience all round. Thank you

Valorada con 5 estrellas sobre 5

Customer service was excellent. Always checking in and never pushed us into purchasing anything. Gave us time to think and come back when decided. Very kind, friendly and welcoming.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had such a wonderful experience, Andy was super knowledgable and helped us get the sofa we wanted by tailoring the sofa to our specific requirements. Really helpful and explained everything clearly... Ver más

Valorada con 5 estrellas sobre 5

The sales assistant was so welcoming and very knowledgeable. He gave us space when we needed to discuss things and he made the experience a fabulous one. Nothing was too much trouble for him. He mad... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3616)

98.550 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Rang customer devices spoke to Laura to…

Rang customer devices spoke to Laura to ask if their we any offers on the Sofia range . No offers on this range but got us a £50 off great result ,she was so helpful is being in our 70s not up with tech.5star support

18 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

I spoke with Daniel H DRS websales and…

I spoke with Daniel H DRS websales and found him to be both helpful polite and pleasant. Made shopping for a suite so much easier for me,

24 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff very helpful and knowledgeable on…

Staff very helpful and knowledgeable on the different products available

24 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

There was a wide selection of furniture…

There was a wide selection of furniture and the showroom was very relaxed with a nice atmosphere. The assistant who served me was both polite and informative but not intrusive on my first visit. This time when I returned I saw him again and he could not have been more helpful and accommodating, offering tea or coffee and offered to get the manager to serve me as he was with another customer for quite a while. All in all my experience was very very good.

23 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service, good choice, price point very good.
Staff member very patient and helpful.

22 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

bought a power plus recliner today …

bought a power plus recliner today ,was seen by Andy who explained everything we needed to know at Clifton moor york he seemed really experienced, I would recommend dfs to anyone.

22 de junio de 2026
Opinión espontánea
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sofa bed purchase

We asked Andrew for some information on sofa beds.
Andrew showed us the stock in store, moved furniture to pull out the bed.
Went through all the information required on a purchase in detail.

21 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful not pushy

Andrew at the York store was very helpful. Looking forward to receiving my new sofa.

20 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic staff they know what they are…

Fantastic staff they know what they are talking about had a lovely lady called Emily

13 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful lady and professional

Helpful lady and professional

20 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The girl who helped was polite and…

The girl who helped was polite and explai ed everything to me which made it a good experience

19 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly an helpful

Friendly an helpful

9 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful and polite staff

Helpful and polite staff, efficient service and friendly advice, very happy with the experience.

17 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent friendly and helpful customer service

The store held a wide range of furniture for viewing and trying out. The friendly and helpful customer service was excellent. I was offered a coffee whilst the staff member talked with me about my chosen sofa and I was given time and help to ensure that my order was correct, and that I understood the delivery and aftercare procedures.

16 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

I had a wonderful experience at the DFS…

I had a wonderful experience at the DFS store. The lady who assisted us was extremely helpful, attentive, and knowledgeable. She took the time to clearly explain both the service and the products, making the whole shopping experience smooth and enjoyable.

16 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff , the customer service was fab.

14 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Relaxed, informative and a pleasant experience

Relaxed, no pressure sales
Emily and the team were polite, informative and very efficient. We were given space (and coffee) when we required some time to reflect and discuss options privately and didn't feel pressured at any point. The process was explained in depth along with other peripheral stuff like care plan etc. The finance options were carefully explained and the approval came through quickly, allowing us to leave the store safe in the knowledge that we had completed everything.

13 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Really helpful and friendly service

Really helpful and friendly service, buying a sofa can be a stressful task but the staff at dfs York made it simple and relaxing, everything was clear and communication was great as well as ensuring all information was correct so we know exactly what we was getting. Burnabus I believe his name was, was brilliant and so friendly

13 de junio de 2026
Logotipo de DFS Furniture - York

Respuesta de DFS Furniture - York

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,

Lorraine A
DFS Central Customer Support

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