DialAFlight Opiniones 15.322

TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Roger at DialAFlight has looked after us now for several years. He has organised flights and transport to parts of Africa and Europe - most recently to Denmark. Argentina is being organised currently.... Ver más

Valorada con 5 estrellas sobre 5

Incredibly knowledgeable and friendly. Booked hotels, transfers and flights as we wanted. Answered our questions. Great value especially compared to big name travel companies. We had a wonderful trip... Ver más

Valorada con 5 estrellas sobre 5

I travelled alone from Valencia via London to Bangkok from 15/3/26 to 16/3/26 staying in a hotel in Spain and overnight in London DialAFlight Kylie Budinger was unbelievably good She arranged... Ver más

Valorada con 5 estrellas sobre 5

Travelling through Dubai at this politically difficult time was always going to be a challenge. But Theo from dial a flight, was always available as a real person to guide us through and to reassure u... Ver más

Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de pasajes de avión
  3. Buscador de vuelos
  4. Hotel
  5. Operador de excursiones

Acerca de DialAFlight

Escrito por la empresa

10 reasons why we're different
  • Calls answered LIVE in FIVE seconds
  • Good old fashioned customer service
  • Best value for money deals. £376 million of buying power
  • Expert personal Travel Managers
  • Your travel plans automatically updated on the DAF app
  • 24/7 emergency helpline
  • Triple protection for client money. ABTA, ATOL, Trust Account
  • Insider knowledge. Access to fare classes you will never normally see
  • Any Air Miles automatically added
  • Your bookings help thousands of underprivileged children learn to read

The company brave enough to ask for reviews AFTER customers have travelled...

Escrito por la empresa

We ask for reviews AFTER a customer has travelled. So you get an insight into their whole experience.
Were our staff friendly and knowledgeable? Did everything work out OK? If anything went wrong while you were overseas were you happy with the way we handled it? Did you need help from our out-of-hours team?
Many companies ask for reviews at the time of booking. Before they have travelled. When most people are happy!

Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

15 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Simply the best!

Dial a flight have organised all of my long haul travel for the best part of 30 years. Dave and his team are without doubt the people to ask for advice on holidays and how to get there and back. Professional at every turn and recent experience of trying to circumnavigate the MEast when our flights were cancelled, twice, genuine 24 hour assistance, they are miracle workers! Lunacy to book with anyone else!

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had an amazing trip to Vietnam

Had an amazing trip to Vietnam, Cambodia and Thailand…fabulous hotels in great locations and wonderful tours. Jeff did an incredible job sorting all this …always communicating with us and keeping us updated… he also did a fabulous job to get us home so quickly. Thank you so much! Have used DialAFlight many times and would definitely recommend and use again!

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was as always easy and I felt full…

It was as always easy and I felt full confidence in the team. They always answer within seconds. They are always happy to price up as many options as you need and you can tweak details as much as you like and will always make helpful suggestions from your preferences. For instance we are now 72 and when I mentioned we find getting into some cars difficult Andrew Akoo made sure we had a vehicle we could get in and out of easily.
Using Dialaflight saves so much time scrolling the Web and from my own research I am sure we pay less than if I did all the booking separately. We have been booking through them for possibly 15 years or more and on this trip I also booked for 2 other members of our family.

23 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Over promised under delivered

Failure to provide services as part of a package.

9 de marzo de 2026
Opinión espontánea
Logotipo de DialAFlight

Respuesta de DialAFlight

We're as surprised to read this as our customers will be. If this is a genuine review please forward your details to customer.services@lotusgroup.co.uk as we'd like to look into this.

Valorada con 5 estrellas sobre 5

Having used Nick to organise my flights…

Having used Nick to organise my flights each year, with great service, reminders and checks, I wouldn't go anywhere else. I even had a call to check everything was ok, after having the last flight out of Dubai before the closure on the 28th this year.

14 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional, expert and responsive customer service.

Dennis at DialAFlight provided exceptional service when we urgently needed help after our long haul flights were cancelled due to current world events. With very little notice, he quickly found and arranged alternative flights -at a reasonable price when there was very available - allowing our holiday to go ahead as planned. His professionalism, efficiency, and calm approach turned what could have been a very stressful situation into a smooth and straightforward experience. Dennis went above and beyond to make sure everything was handled perfectly. We are incredibly grateful for his help and would highly recommend both Dennis and the DialAFlight team for their excellent customer service and expertise.

28 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great travel company!

I’ve always booked my flights with Dial A Flight. In particular, I’ve always dealt with Connie Lau, the travel manager. She is professional, friendly and helpful. It’s always been a pleasure to speak to her as she projects such warm and caring attitude. I’m very happy and comfortable with the service she has provided. I would definitely recommend Dial A Flight, especially Connie Lau, to anyone who is looking for travel services.

Thank you, Connie, for your amazing service.

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were stranded in Melbourne

We were stranded in Melbourne owing to the Middle East situation. Dialaflight got us out of there on the first flight back, back home, in time for a very important doctor appointment. Thank you Oscar.

If the stars went up to 10, I’d give this to them…

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dial a flight - South America road trip

The company recently organised a road trip for myself and 3 friends across 3 South American countries. We basically advised them on some things we would like to do and they did the rest. They arranged all the transportation requirements and advised on safe areas and hotels within our budget. The continually monitored the itinerary and occasionally managed to secure upgrades. Our travel consultant Charlotte Aird was magnificent, she was extremely knowledgeable and professional and nothing was to much trouble for her, even when I messed up.

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always on hand

My main contact at DialAFlight was Sebastian, he was so helpful, with up to date info, any slight changes, he was there when we had questions, everything just fell into place from start to finish, thank you again Sebastian and to DialAFlight for all your help

23 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I chose to return to dial a flight…

I chose to return to dial a flight after dealing with dodgy travel agent recommended by Expedia. Eight years of great advice and bookings with Connie @dialaflight is well worth paying a little extra for peace of mind, especially in these times.

27 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tell someone what you want and get…

Tell someone what you want and get exactly what you asked for in less than 24 hours

So, my wife is a life long Donny Osmond fan and last saw him in concert in 1975. To say the Christmas present was a shock was an understatement

Adrian was asked to get. 4 night stay in Las Vegas sorted - he came back with an affordable option and the holiday delivered on all fronts

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Holiday in Asia

We have just returned from another fantastic annual holiday arranged by Dial-A-Flight, and once again the service provided (this year by Andrew Akoo) was excellent.

Our trip included Phuket, where we stayed at the wonderful Banyan Tree, followed by Hong Kong with a stay at the Island Shangri-La. All our flights were with Cathay Pacific, and the itinerary largely ran smoothly from start to finish. (We experienced one unfortunate baggage related issue - both delayed and damaged - but this was entirely down to Cathay Pacific and/or their handling agents. For their part, Dial-A-Flight were quick to offer support as needed.)

Andrew was thorough, attentive, and highly professional throughout the planning and booking process. He took great care to ensure every detail was arranged perfectly and was always available to help, providing excellent follow-up whenever we had a question or needed anything clarified. His knowledge and attention to detail was first class.

This is now the second year in succession that we have entrusted our main annual holiday to Dial-A-Flight, and the experience has - like last year - exceeded expectations. Based on the service we have received we will not hesitate to make it three bookings in a row next year.

Highly recommended.

7 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A friend recommended Lloyd Stevens at…

A friend recommended Lloyd Stevens at Dial a Flight -- I'd never heard of the company but she said what excellent service he had given -- she was right -- he returns calls immediately, gets prices quickly and could not be more helpful. We will definitely use him again and have already told all of the guests that were at our hotel to use him in the future as well as friends at home!

24 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Middle East war

Middle East war , caused holiday cancellation, but dial a flight, soon advised , rebooked , and saved so many problems…. First rate service from Alex.
A big thanks.

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have just returned from Australia and…New Zealand

I have just returned from Australia and New Zealand and have used dialaflight now for many years for my long haul flights and found them very helpful, my latest flight was excellent with Amelia helping us it was plain sailing she even organised the assistance for one of our party, I can’t recommend them enough,and will certainly recommend them to anyone,

7 de marzo de 2026
Opinión espontánea

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