The standard set for Diamond bedding alone is amazing customer service, delivery all making the experience easy .But then there is the bedding itself, luxurious and having the best nights sleep I’ve... Ver más
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Consulta las opiniones de los clientes
Excellent fast delivery and customer service. Very impressed with the Hungarian goosedown duvet to replace our old one. Very good quality product. We find 7 tog is enough for all year round and we o... Ver más
Excellent quality products at very good prices. Our quilt was a bit flattened when it arrived so I emailed Diamond Bedding for advice on fluffing it up. They replied immediately telling us to shak... Ver más
I ordered a single 100% goose down duvet. Claims a size of 200cm by 140cm. In reality the long side seems to measure ~160cm and the wide side ~110cm (to the nearest 10cm). To ensure this was accurat... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Diamond Bedding are leaders in bedding with our Luxury Bedding Collection. Sleep in comfort with our range of Luxury Bedding Sets & Bed Linen.
Información de contacto
Reino Unido
- www.diamondbedding.co.uk
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There are several reasons I really love…
There are several reasons I really love this Hungarian goose down duvet. Firstly, and I guess this goes without saying, it is supremely luxurious, being ultra light, whilst at the same time as giving the right level of warmth (I bought the summer 4.5 tog). Because of the quality of the down, there needs to be less filling, so it lies flat on the bed, not at all bulky. Which is also a bonus when I store it in the under-bed drawer. The cotton cover has a higher thread count than normal, which again is an indication of the quality of this duvet and is quite unusual to find. It is also quiet, without a hint of a crackle. The stitching on the duvet is very smart too.
I have had many duvets in my life - silk, duck down, Canadian goose down, but this is the best duvet I have experienced. I was surprised that it was as cheap as it was, actually.
Very helpful office staff who answered my emails promptly. Delivery was fast and free.
Highly recommended.
Amazing duvet and service
I hardly ever write reviews but I had to for this. I've just received my 100% Hungarian Goose Down All Seasons duvet and it's amazing. The quality is great and there is zero smell! I've purchase down duvets before from big brand stores and had to return them due to the smell. And you can't beat the price. It was half the price of the other big brand I mentioned. Cannot wait to sleep under it tonight!
OMG my duvet just arrived!
OMG my duvet just arrived!
ITS FLIPPINGWELL FANTASTIC!!
I cannot close my mouth I’m so amazed. I bought one from The white company last year and half the pockets were empty of down!!!
It cost £100’s
Imagine my delight to open that box! Your packaging is perfect, the storage box is superb quality ... now the quilt itself ...
Soft, silky quality feather proof casing piped to perfection! I’ve given it a good wake up shakeup from its sleep on the journey. Oh boy it’s absolutely perfect!! I will get it on my bed as soon as it’s a bit warmer. My 10.5 from the white co ( not the faulty one) is just verging on being too warm!! I need a 9 tog to see me through! 😂😂
Even the delivery was perfect. Cheery driver on time!!
Ahhh where’s the coffee!
Thank you so so much for perfection!
Heidi Clark.
Luxury Hotel type pillow
After been impressed with the goose down pillows at the Hilton in Lincoln where i stayed recently I set about searching for something similar online. I decided on the Hungarian goose down pillow from Diamond Bedding which was the best priced high specification pillow I could find. It arrived next day as per the notification emails from the courier DPD. The instructions were to gently puff it up before use which I did and over the next few hours the case plumped up. It was everything I had hoped for. The perfect combination of soft and supportive. For quality of product, customer service and price it can only be 5 stars from me.
Beware
This review is to advise potential buyers of the terrible customer service this company has provided. I purchased a pillow from this company, when the pillow eventually arrived (not by DPD as promised) the item was damaged, I reported the damage to the company to try and obtain a replacement but this is where the company should receive zero stars.
My communication with the company was ignored and they did not respond to until I got paypal involved and only then did they reply to my issue. The only problem was by this time I was outside of my 14 day return window even though the item arrived damaged.
The company was adamant they had not received any of the communication I had sent them, however if you take a look at the other poor reviews by other customers this seems to be a continuing theme with this company.
They deny they have received any communication from customers and only seem to get involved when paypal or card company get involved, they confirmed they had eventually found my communication but never responded.
The website looks good and in my opinion the impression I got was that the company was based in Covent Garden London when in fact the company is based on a housing estate in Yorkshire with several businesses being run from this residential address, just check companies house.
If the company responds to this review I would expect the usual stock review response saying they never received any communication even though they have already confirmed to me and paypal they have received it.

Respuesta de Diamond Bedding
I can thoroughly recommend Diamond…
I can thoroughly recommend Diamond Bedding. I purchased a Hungarian goose down quilt. The quilt arrived exceptionally quickly, today 22/3/21,only 2 days after I ordered it and the customer service when I had questions is 2nd to none which I think is the most important part of a business. Even when I called and didn't leave a message I was called back very quickly. The quilt looks excellent quality, I have had a down quilt before, just waiting for it to air and can't wait to put it on my bed,
In a nutshell
In a nutshell, Great ! Easy ordering quick delivery and right on time . Hungarian goose down was more than I usually pay for a duvet but it’s so cosy and warm . Ordered the 10.5 tog and hopefully not be too warm in summer . Wish I had one of these when working nights , think I’d have slept like a log on getting in so cosy bed Kind Regards from pleased Customer. Ok 👍
Buy one you won’t be disappointed
Had to get in touch with diamond bedding with regards to my Hungarian goose down quilt. Customer service was first class. They resolved my issue and sent a replacement quilt the same day. If your thinking about getting a quilt, don’t hesitate. Excellent value for money. Feels like your sleeping on a cloud.
Hungarian goose down duvet 13.5 tog
Hungarian goose down duvet 13.5 tog. Duvet has just arrived as promised and currently is airing to allow it to loft. Have to say on first inspection this looks to be a very good quality duvet, well sewn, light & soft.
I was a little unsure about using this website as the sale counter was dubious and made me wonder if the site was legit, however having checked out reviews on trust pilot I decided to go ahead and order, so glad I did, ordering was easy, delivery on time and hassle free, in addition the online chat function was helpful and friendly, will definitely consider using Diamond bedding in the future and will recommend to others.
Thank you DB.
A very superior duvet at a great price!
I was initially hesitant to use this company as I had not heard of them - but the price was substantially cheaper and the reviews good. I am glad I did. I purchased an all season Hungarian Goose Down duvet and have been using it for about a week. It is excellent - light but very warm. It is far superior in design, manufacture and warmth than my previous, more expensive, duvet purchased from a well known supplier. I will go no further than Diamond Bedding for future duvet purchases. Top Marks.
Hungarian Goose Down Duvet-highly recommended.
I purchased a King Size Hungarian Goose Down 10.5 tog duvet a couple of weeks ago. Excellent product that is really well made. Very soft and comfortable with a very good quality cotton cover. My previous duvets came from another Duvet Store at a much higher price. This duvet has a higher fill power plus it is 100% goose down unlike previous duvets with lower fill power and with 10% goose feather.
I had not looked this company previously which is a pity as I believe I could have saved a lot of money. I now know for the next time!
I have no hesitation in recommending this company and in particular this product.
How about this for going the extra mile!
SUNDAY
WOW! What fantastic service. Ordered on a Sunday, arrived at 10:00am on the Monday. Out of the box the product looks excellent quality too. Can't wait to get snuggled up underneath the duvet.
MONDAY
Left the duvet for 12hours to “Loft up” as suggested and then slept under it for the first night and all I can say is it's marvellous! Not too hot but snuggly warm (just the 10.5 part) and very light. A really great product at what seemed to be a really good price too.
I'd not heard of Diamond Bedding before this but I cannot praise them highly enough.
Thanks a lot. Highly recommended.
2nd time ordering off Diamons Bedding
Great Service - 2nd time ordering from this website. Great quality and my wife loves it! Delivery is always very quick too.
First class experience, great quality and fast delivery!
I had a terrible experience with another company (LancashireBedding or Lancashiretextiles) as a duvet from them arrived and it was rotten, it smelled rancid so naturally, I was apprehensive about buying another duvet. However, with Diamond Bedding it was such a different experience. The delivery was fast and the quality of the duvet is lovely, a dream to sleep in. No strange smells, just pure luxury and a very good price as well!
Was a bit concerned about ordering due…
Was a bit concerned about ordering due to the dodgy sale ending countdown which just resets everyday.
However, the delivery was very quick (and free) ordered Saturday and it came on Tuesday in the time frame I was given by DHL
My goose down duvet is currently waiting to fluff out properly but it already feels really soft and comfy and I can't wait to use it.
Would definitely order all my bedding from this company.
No stars here I’m afraid ...
I would if possible give no stars to this company. I also wish I had read these reviews before purchasing anything from them. Thankfully , the purchase was made through PayPal so I have received a refund this evening. In my brief contact with this company I have been mislead , promise a return call that never happened and even a higher quality duvet but unfortunately they missed the post ! All in all I think Diamond Bedding should be avoided at all cost , buy your duvet elsewhere , there are loads of trustworthy companies out there , this just isn’t one of them.
Having received the stock reply that this company gives EVERYONE , my comments remain the same. Avoid them , buy elsewhere , they are not worth the hassle.

Respuesta de Diamond Bedding
order for a Hungarian Goose duvet
I made an order for a Hungarian Goose down duvet, after 7 working days I decided to phone to enquire about delivery of my order, but I couldn’t get to speak to anyone on the phone and web chat wasn’t available so I emailed to request someone phone me. I said in my message that I was ‘thinking’ of cancelling my order. Low and behold I got a response informing me that Diamond Bedding were refunding me and that my order was cancelled. I was surprised at this reaction as I had said I was ‘thinking’ not that I wanted to, however if they couldn’t pick up the phone or email me to say when delivery was expected (the day or week etc) then maybe it was the right decision.
I am a bit dubious as to all the great feedback.
**UPDATE in response to Diamond Bedding feedback ***
Yes I did have a brief conversation with a sales person, but it was hard to understand possibly due to his accent or a bad line. Yes I did have a web chat, but initially the answers to my question were on the flippant side where the person apologised and answered my question , which was whether the casing/duvet was noisy. If it took 45 minutes to get to that answer it’s not my fault.
At no time was I informed to not hide my telephone number and when I phoned and left a message I left my phone number so I refute Diamond Beddings feedback as I have no missed calls or voicemail to say they called
I was 7 working days into a delivery time of 5-10 working days (hardly unreasonable to phone to enquire)
Instead I got an email saying
“The order was made under the pre-order conditions so it will be shipped out when the duvet is ready. However we have processed a refund for you :) “
Not really helpful, cancelled without discussing with me
As said before perhaps it’s better that it’s cancelled if this is how they treat there customers. I was always polite and courteous

Respuesta de Diamond Bedding
I wish I could give no stars
I wish I could give no stars. I ordered 2 items from diamond bedding over a month ago and didn't receive anything. After spending 138 pounds I was a little worried it was a scam. I used the chat feature to speak to someone and ask them about the order. I gave my order number but was then told I would receive a refund, this was confusing for me because I just wanted the items. Then the person speaking to me asked for my full name, which I explained was concerning for me as I was very suspicious and did not want to reveal any more of my personal information. After all, the person put a refund through to my PayPal without me giving any additional information or even asking for a refund.
So now I have wasted a month waiting for the items I bought as a gift, and have been spitefully refunded after enquiring about it. I am very disappointed. I would not recommend this company, especially if you would like to receive your order sometime this century.

Respuesta de Diamond Bedding
The usual place we buy our duvets from…
The usual place we buy our duvets from was out of stock for the duvet we needed so I decided to go ahead and buy one from diamond bedding. It arrived next day and is exactly what we wanted and at a much more reasonable price so all in all really pleased.
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