Diamondere Opiniones 

423
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Everything was great except that the images you see of the ring stone colors are computer generated and the ring I created vs what I received were different. The stones were not as vibrant/colorful as... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Huge selection of styles, great customer service, fast shipping. The ring is stunning and the stones are absolutely jaw dropping. A literal light show when illuminated, especially outdoors in nat... Ver más

Valorada con 5 estrellas sobre 5

Absolutely the best customer service I’ve ever received. There was a small problem with the original ring and they replaced it without me asking. They were communicative and helpful throughout the w... Ver más

Valorada con 5 estrellas sobre 5

Wonderful experience. Beautiful emerald and diamond band for my wife to commemorate the birth of our first born / baby daughter. The ordering was easy, follow up communications via email were proactiv... Ver más

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

Create hand-crafted fine customized jewelry with a century old brand. We source natural gemstones from around the world for our beautiful gemstone jewelry. Free certification, engraving and shipping on all personalized jewelry!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

423 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(423)

186 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The ring is beautiful

The ring is beautiful! Loved the updated communication along the way and delivery was very quick! I will be ordering again in the near future.

7 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

I am very disappointed with Diamondere

I am very disappointed with Diamondere. The ring i purchased was appraised at $3,000.00 less then i paid. So, i took it to a 2nd appraiser and was told the same thing. I bought all natural stones. The center was supposed to be 2 caret Sapphire with a AAAA quality rating. What I received was a low-quality stone that was Heat treated to increase the sparkle and shine but by treating it the value was lowered. She still thinks it beautiful and loves her ring/ But if being scammed is how they do business it will be my last purchase with them. And i will do what i can to tell others my story.

2 de marzo de 2026
Opinión espontánea
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Respuesta de Diamondere

Hello Ralph,

We would like to clarify a few points regarding your purchase. Your ring was handcrafted using a Natural AAAA Quality Sapphire and Natural Diamonds, as specified in your order. We have shared the certificate for your order and the stone with you.

Regarding the sapphire being heat treated, heat treatment is a standard and widely accepted industry practice for natural sapphires. The treatment is used to enhance color and clarity and is considered permanent and stable. The overwhelming majority of fine natural sapphires in the global jewelry market are heat treated, and this does not make the stone ‘low quality’ nor does it inherently diminish its value.

The appraisal figures you mentioned do not appear consistent with the specifications of the ring provided to you. We would appreciate the opportunity to review these appraisal reports so that our team can better understand the basis of those conclusions.

We also encourage obtaining an independent evaluation from a GIA-certified appraiser as our jewelry is typically appraised at approximately 120–175% of the purchase price, rather than at a local jeweler (since they are motivated to sell their own jewelry instead).

Not to worry, we stand behind our jewelry and will make sure you have exactly what you paid for.

Diamondère is a long-established designer and manufacturer of fine jewelry, and we take immense pride in operating with honesty, craftsmanship, and integrity. We would never intentionally misrepresent the quality or authenticity of the materials used in our jewelry.

We are very glad to hear that your wife loves the ring and finds it beautiful. That truly means a great deal to us.

We look forward to reviewing the reports and can suggest a resolution accordingly. We remain available should you wish to discuss the matter further with us directly.

Best,
Team Diamondère

Valorada con 5 estrellas sobre 5

Diamondere

This is one of the best customer service companies I've had the pleasure of doing business with. They were quick to respond to my needs, got my order to me in a timely fashion and the quality was so darn wonderful! I
would give them 10 stars if I could!
Use this company folks.....you sure won't regret it!

6 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Custom Wedding Ring

They were able to customize a wedding ring, and use alexandrite instead of the listed stone options. My fiancé LOVES his ring. They responded to my custom inquiry so fast, and when the ring finally shipped, they did overnight shipping! It was very secure, and easy! I appreciated that I had to show my ID and sign to accept the package. Overall, this experience blew my expectations out of the water!

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Five stars isn't enough

Five stars isn't enough. The Heirloom Ceylon Sapphires chosen for my earrings are stunning. The customer service was amazing from beginning to end. You're not only paying for beautiful jewelry, but the assurance that you will be happy with it. As a customer, it is comforting to know that you won't get stuck with something that you won't absolutely love, as the customer service team makes sure you are getting what you paid for. Because of these reasons, I wouldn't consider looking anywhere else in the future for the finest and most beautiful jewelry.

25 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is truly a top-tier company

This is truly a top-tier company. From start to finish I was treated very kindly. I was helped throughout the process by Cherie. She was delightful and punctual. I changed my mind several times on the design and she promptly updated my ring. I had them make a custom ring for me and they did it exactly how I wanted it. I received it and it is absolutely beautiful. I thought because of the very fair price, that the ring was going to look dainty and cheap but that's the exact opposite of what I received. They make stunningly beautiful jewelry with absolute precision. I will always come here to purchase my jewelry forever in the future. From the customer service to the quality of the jewelry itself, I truly believe there is not a better jewelry company on earth. Thank you Diamondére for everything! Please thank Cherie for me as well!

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunning Sapphire Mens Ring

I loved building/designing my own ring through the website, along with the assistance of Cherie. The final product was a Stunning 1.6ct(bigger than I paid for) natural Sapphire custom mens ring with Blue Diamond accents. Absolutely Beautiful! Already ordered a Sapphire earring to pair with. All around solid experience with great customer service.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customized my amazing rings

From the first call to express i loved their rings but couldn't quite find what i was looking for to the day I got my custom rings, the process was smooth and the customer service was super informative. They worked with me beautifully and came out with exactly what I wanted.

21 de abril de 2026
Opinión espontánea

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