Everything was great except that the images you see of the ring stone colors are computer generated and the ring I created vs what I received were different. The stones were not as vibrant/colorful as... Ver más
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Everything was great except that the images you see of the ring stone colors are computer generated and the ring I created vs what I received were different. The stones were not as vibrant/colorful as... Ver más
La empresa ha respondido
Huge selection of styles, great customer service, fast shipping. The ring is stunning and the stones are absolutely jaw dropping. A literal light show when illuminated, especially outdoors in nat... Ver más
Absolutely the best customer service I’ve ever received. There was a small problem with the original ring and they replaced it without me asking. They were communicative and helpful throughout the w... Ver más
Wonderful experience. Beautiful emerald and diamond band for my wife to commemorate the birth of our first born / baby daughter. The ordering was easy, follow up communications via email were proactiv... Ver más
Create hand-crafted fine customized jewelry with a century old brand. We source natural gemstones from around the world for our beautiful gemstone jewelry. Free certification, engraving and shipping on all personalized jewelry!
2041 East St Unit 994, 94520, Concord, Estados Unidos
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Ha contestado el 83% de las opiniones negativas
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Great customer service, shipping times, product.
Everything turned out great and there was a lot of good communication throughout the process
The ring is beautiful! Loved the updated communication along the way and delivery was very quick! I will be ordering again in the near future.
I am very disappointed with Diamondere. The ring i purchased was appraised at $3,000.00 less then i paid. So, i took it to a 2nd appraiser and was told the same thing. I bought all natural stones. The center was supposed to be 2 caret Sapphire with a AAAA quality rating. What I received was a low-quality stone that was Heat treated to increase the sparkle and shine but by treating it the value was lowered. She still thinks it beautiful and loves her ring/ But if being scammed is how they do business it will be my last purchase with them. And i will do what i can to tell others my story.

Respuesta de Diamondere
Wonderful experience and great craftsmanship
The quality of the jewelry is amazing and my mother absolutely loves her present.
This is one of the best customer service companies I've had the pleasure of doing business with. They were quick to respond to my needs, got my order to me in a timely fashion and the quality was so darn wonderful! I
would give them 10 stars if I could!
Use this company folks.....you sure won't regret it!
Easy to place order, excellent communication, quality product, verified security measures in place to ensure delivery.
Fantstic, efficient and great communication with my order
They were able to customize a wedding ring, and use alexandrite instead of the listed stone options. My fiancé LOVES his ring. They responded to my custom inquiry so fast, and when the ring finally shipped, they did overnight shipping! It was very secure, and easy! I appreciated that I had to show my ID and sign to accept the package. Overall, this experience blew my expectations out of the water!
Building my ring was simple. The website was helpful with choosing the size. The ring came in a reasonable time frame.
Absolutely love the ring!! 10/10 experience! Thank you!!
Five stars isn't enough. The Heirloom Ceylon Sapphires chosen for my earrings are stunning. The customer service was amazing from beginning to end. You're not only paying for beautiful jewelry, but the assurance that you will be happy with it. As a customer, it is comforting to know that you won't get stuck with something that you won't absolutely love, as the customer service team makes sure you are getting what you paid for. Because of these reasons, I wouldn't consider looking anywhere else in the future for the finest and most beautiful jewelry.
My delivery arrived 1 day before the window which was great. The shipping experience was also seamless.
This is truly a top-tier company. From start to finish I was treated very kindly. I was helped throughout the process by Cherie. She was delightful and punctual. I changed my mind several times on the design and she promptly updated my ring. I had them make a custom ring for me and they did it exactly how I wanted it. I received it and it is absolutely beautiful. I thought because of the very fair price, that the ring was going to look dainty and cheap but that's the exact opposite of what I received. They make stunningly beautiful jewelry with absolute precision. I will always come here to purchase my jewelry forever in the future. From the customer service to the quality of the jewelry itself, I truly believe there is not a better jewelry company on earth. Thank you Diamondére for everything! Please thank Cherie for me as well!
I loved building/designing my own ring through the website, along with the assistance of Cherie. The final product was a Stunning 1.6ct(bigger than I paid for) natural Sapphire custom mens ring with Blue Diamond accents. Absolutely Beautiful! Already ordered a Sapphire earring to pair with. All around solid experience with great customer service.
From the first call to express i loved their rings but couldn't quite find what i was looking for to the day I got my custom rings, the process was smooth and the customer service was super informative. They worked with me beautifully and came out with exactly what I wanted.
Love it! It arrived 1 day before our wedding. It was perfect!
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