Digitalis Direct Opiniones 554

TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica
  2. Tienda Hi-Fi
  3. Tienda de audio para el hogar

Sobre Digitalis Direct

Escrito por la empresa

Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.

Brands you can expect

Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.

Best Prices and Unrivalled Customer Service

Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).

No Hassle Returns

All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.

Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.

With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

554 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

overall is by far the quickest delivery…

overall is by far the quickest delivery and quality that I have ever used for audio equipment would definitely recommend to anyone who is looking for excellence in this department

9 de mayo de 2026
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Respuesta de Digitalis Direct

Thank you for your review Ricky! We offer a next working day delivery service as standard so you can get to enjoying your order as soon as possible!

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are great. Even when I had an issue with the turntable the customer service I received was excellent. Peter goes above and beyond and personally called me, talked me through troubleshooting and got me a replacement turntable all with no hassle or fuss... A class service and would definitely recommend them to friends and use them again in the future.

9 de abril de 2026
Opinión espontánea
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Respuesta de Digitalis Direct

Thank you for your review Louise! We're glad we were able to sort your issue quickly and fuss free. We always assist our customer when they experience a problem and will make it our upmost priority get it resolved. We hope you enjoy your turntable and speakers!

Valorada con 5 estrellas sobre 5

From ordering to delivery very…

From ordering to delivery very efficient, the product was a birthday present for my daughter, so I don't know what it sounds like as she doesn't live at home.

17 de abril de 2026
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Respuesta de Digitalis Direct

Thank you for your review Ian! We hope your daughter enjoys her birthday present!

Valorada con 5 estrellas sobre 5

Very pleased

Prompt delivery. This was a gift and the recipient was delighted with it. Thank you!

15 de abril de 2026
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Respuesta de Digitalis Direct

Thank you for your review! We're glad they enjoyed their gift!

Valorada con 5 estrellas sobre 5

when the company messed up on the…

when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice about it
it was worth the wait though my speakers are gorgeous

16 de abril de 2026
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Respuesta de Digitalis Direct

Thank you for your review Philip! We apologise for the issue with your order but glad you are happy with your new speakers!

Valorada con 5 estrellas sobre 5

Absolutely fantastic service from…

Absolutely fantastic service from ordering to delivering
Delivered within 48 from ordering and arrived when they said it would.
Highly recommend well impressed just how quick it actually came

27 de abril de 2026
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Respuesta de Digitalis Direct

Thank you for your review Gail! We offer a next day delivery service, either Royal Mail or DPD, on all orders purchased before 4pm Mon-Fri and before 11:30 on Saturday. We're glad that you are impressed with our service!

Valorada con 5 estrellas sobre 5

Speakers had a fault but they were…

Speakers had a fault but they were replaced immediately. Fast refund and delivery

9 de abril de 2026
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Respuesta de Digitalis Direct

Thank you for your review Rod! We're sorry you experienced an issue with your speakers but glad we were able to amend quickly.

Valorada con 5 estrellas sobre 5

Sound quality improved after using the…

Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable.
Arrived quickly so well pleased. Good service all round.

8 de abril de 2026
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Respuesta de Digitalis Direct

Thank you for your review Stephen! We're glad you're happy with our service!

Valorada con 5 estrellas sobre 5

Superb service for DAB Digital Radio antenna

I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire colour was in the pack when I opened it. No problem, I texted to say I needed the black wire to to match the other aerial down-leads and could I exchange the white 10 metres. the response was instant, correct wire on the way and keep the white as supplied! Phone call followed from Peter apologising for the mistake, This is the kind of help and service that makes a small company so pleasurable to deal with. Antenna now mounted high outside and pulling in stations as far as the next county thanks to Graham and his staff.

24 de abril de 2026
Opinión espontánea
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Respuesta de Digitalis Direct

Thank you for your review George! When a packing error does occur our team make it our priority to amend the issue as soon as possible. We're glad we were able to assist you quickly and we apologise for the inconvenience.

Valorada con 5 estrellas sobre 5

I loved the vinyl acrylic platter

I loved the vinyl platter, arrived very quickly and looks amazing on my turntable. Brilliant despatch to delivery time! Recommend.

4 de abril de 2026
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Respuesta de Digitalis Direct

Thank you for your review! We're glad that your Acryl-IT looks amazing and that you enjoyed our service!

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent, no nonsense service. Good technical advice on personal requirements. Easy to order and complete transaction online. Fast dispatch and next day delivery. Great service.

15 de abril de 2026
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Respuesta de Digitalis Direct

Thank you for your review Mark!

Valorada con 5 estrellas sobre 5

Swift delivery

Swift delivery, excellent packaging, great price and very happy with product.

13 de abril de 2026
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Respuesta de Digitalis Direct

Thank you for your review Steve!

Valorada con 5 estrellas sobre 5

Great customer service

The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think the way they deal with a problem shows them in an even better light. I would definitely recommend Digitalis Direct.

2 de abril de 2026
Opinión espontánea
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Respuesta de Digitalis Direct

Thank you for your review Barney! We are sorry you encountered an issue with your order, however, we are glad we were able to resolve it whilst keeping you well informed. We hope you enjoy your new record player!

Valorada con 5 estrellas sobre 5

Great personal service

Great personal service. Email responded to very quickly and order dispatched for next day delivery.
Highly recommended!

26 de marzo de 2026
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Respuesta de Digitalis Direct

Thank you for your review John!

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