Digitalis Direct Opiniones 554

TrustScore: 5 sobre 5

5,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica
  2. Tienda Hi-Fi
  3. Tienda de audio para el hogar

Sobre Digitalis Direct

Escrito por la empresa

Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.

Brands you can expect

Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.

Best Prices and Unrivalled Customer Service

Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).

No Hassle Returns

All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.

Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.

With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

554 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Everything was really smooth from…

Everything was really smooth from finding my Record player to ordering and next day delivery spot on time. I love my record player, sound is fantastic and it looks great

7 de abril de 2026
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Gary! We hope you continue to love your record player for years to come!

Valorada con 5 estrellas sobre 5

Awesome product

Awesome product, awesome service

7 de abril de 2026
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Cary!

Valorada con 5 estrellas sobre 5

Absolutely fantastic customer service

Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight away. Would definitely use again. Thanks for a great experience.

7 de abril de 2026
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Angi! We're glad we were able to help with both your delivery and minor issue. We look forward to dealing with you again!

Valorada con 5 estrellas sobre 5

Quality speaker cables at a good price

Terminated QED speaker cables available from stock in standard lengths at a good price.

DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD, who do this regularly.

1 de abril de 2026
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Anthony!

Our QED cables are terminated in-house by our QED authorised specialists, so we are able to make both standard, advertised lengths and more customer specific bespoke lengths.

We apologise for the delay with DPD but we are glad you are happy with your order!

Valorada con 5 estrellas sobre 5

Great service from this company

I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed it was so my order was placed later. I received the item on the scheduled day. It sits very well in my system and I'm one happy bunny.
Key points: great communication from staff. Item description was informative. Communication from delivery company was accurate and on time. No damage to package. There was a 5% discount - always welcome. I will definitely recommend this company to friends. Thank you good people 👍.

28 de marzo de 2026
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Rob! I remember our email conversation very well and you were a pleasure to deal with, we always enjoy when a customer has a sense of humour!

Thank you for your kind words and recommendation, we are glad that you're happy with your order and hope to serve you again soon!

Valorada con 5 estrellas sobre 5

Arrived on time my first entry into…

Arrived on time my first entry into vynil so wanted a deck and speakers that where good but not to complicated. Very pleased with it so far.

18 de marzo de 2026
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Keith! This is our main goal, to supply an easy yet impressive solution for people getting into the vinyl world for the first time! We hope you enjoy your new hobby and don't forget, record store day is only weeks away!

Valorada con 5 estrellas sobre 5

Ordered a Pro-ject CD box E

Ordered a Pro-ject CD box E. Item was showing as in stock on website but was actually just out of stock. Had a phone call from Peter on the Monday apology offered and offered to cancel and refund or wait for stock to arrive. Stock arrived a week later and again was telephoned and item shipped by DPD and arrived next day. Really excellent customer service. Highly recommended seller and item is first class.

1 de marzo de 2026
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Lee! We apologise for the wait but we are glad you appreciate our commitment to customer satisfaction!

Valorada con 5 estrellas sobre 5

Good price

Good price, arrived promptly

10 de marzo de 2026
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Mike!

Valorada con 5 estrellas sobre 5

Caravan 5G Aerial & Router Order - Super Efficient

After ordering a Vision Plus caravan 5G aerial, received a call saying that stock would be arriving at the warehouse next day, shortly afterwards, delivered to me. Really impressive customer services in respect of order update and very fast delivery time, would highly recommend and would definitely use again.

6 de marzo de 2026
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Alan! We pride ourselves on our customer service and will always keep our customers informed if there are any issues or delays that we have encountered. We're glad we were able to impress you!

Valorada con 5 estrellas sobre 5

Digitalis - 5 stars. DPD - 3 stars.

Digitalis themselves were faultless. The product was great and well-packed. An initial problem with ordering resulted in a prompt and effective call-back from one of their staff - good work! I'm pleased with the product and I would certainly buy from them again.

The promised "next day" delivery by DPD, however, turned into a "3-day-wait" delivery, but that was not Digitalis's fault. However, be aware that DPD's advertised promises may not always be fulfilled.

6 de marzo de 2026
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Mike! Unfortunately, sometimes issues occur with DPD which are out of our control. This being said, when our courier partners do fall behind, we keep our customers informed and follow up with their order until it is safely delivered. We apologise for the inconvenience but are glad you like the product. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

I’ve received Great customer service…

I’ve received Great customer service from this company, we had a problem with a turntable that was brought through Amazon after 1 message and 1 phone call we are having a new turntable sent out would definitely shop here again .

6 de marzo de 2026
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Mark! When a problem with one of our products arise, we make it our priority to find a solution as soon as possible to avoid dissatisfaction. We are glad we were able to help and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Rapid response

Once i had ordered it show the delivery address as my old address, i rang straight away and a nice guy answered, asked me to email them with my new address and it was all sorted, he even rang me back to confirm. You dont get that sort of customer service often enough in these days. When the speaker and turntable came it was all packaged as you would want, no complaints

20 de febrero de 2026
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Anthony! When a customer experiences a problem whilst ordering we make sure it is amended as quickly as possible to avoid disappointment. We pride ourselves on our strong customer service and commitment to our customers so review like this make us happy that we are providing a great service! We hope you enjoy your turntable package!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más