Digitalis Direct Opiniones 554

TrustScore: 5 sobre 5

5,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica
  2. Tienda Hi-Fi
  3. Tienda de audio para el hogar

Sobre Digitalis Direct

Escrito por la empresa

Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.

Brands you can expect

Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.

Best Prices and Unrivalled Customer Service

Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).

No Hassle Returns

All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.

Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.

With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

554 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Quality aerial

Fast delivery, well packaged. Small and compact but very powerful the cable supplied was the perfect length. will definitely buy again thank you.

31 de octubre de 2025
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Paul! We're glad you enjoyed our service and find the product suitable. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

Top quality turntable and speakers

Top quality turntable and speakers, delivered and packaged well.
Great communication too regarding delivery.
Thanks.

26 de septiembre de 2025
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Robert! Glad you enjoy your package!

Valorada con 5 estrellas sobre 5

Had a few issues trying to figure out…

Had a few issues trying to figure out my new record player and Peter couldn’t have been more helpful . He let me send it back so he could inspect it and kept me in the loop. Highly recommend!

15 de octubre de 2025
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Shauna! We're sorry you experienced an issue but glad we were able to help you promptly!

Valorada con 5 estrellas sobre 5

Excellant service

Excellant service. Free delivery and arrived next day.

23 de octubre de 2025
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Lynn!

Valorada con 5 estrellas sobre 5

Faulty turntable

Had a faulty turntable I bought about 18 months ago. Peter at Digitalis took all the details and promised to call me back later in the day. True to his word he called and advised he hoped to send a replacement and would confirm in the morning. Again as promised he called to let me know the replacement turntable was on its way. Superb first class service..could not be better.

21 de octubre de 2025
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review! When a faulty product does arise, we work tirelessly to get the issue sorted so you, the customer, can get back to enjoying your product! Glad we could be of assistance!

Valorada con 5 estrellas sobre 5

Great customer service

Ordered a turntable and speakers via Amazon. Had a problem with a hinge . Amazon didn't seem to have a facility to raise a query. Spoke to Peter at the supplier. He identified the issue and sent replacement by return. All good now. Very impressed by excellent customer service. Thank you!

16 de octubre de 2025
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Elizabeth!

Valorada con 5 estrellas sobre 5

Superb service

Superb service, as I ordered around 15:00 on Tiesday and got the product (a very effective Pro-ject record and stylus cleaner set) on Wednesday at around noon.

13 de octubre de 2025
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Tony! We ship all orders on our website on a next day service if ordered before 4pm Monday to Friday!

Valorada con 5 estrellas sobre 5

Bought a record player stereo for…

Bought a record player stereo for Christmas present, little problem ordering, but customer service excellent when I contacted them. Arrived next day ,

16 de octubre de 2025
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Paula! Very impressive you are already prepared for Christmas, we hope they enjoy their present!

Valorada con 5 estrellas sobre 5

Great value for money

Price, quality of product, swiftness of delivery. Great value start record player for my son.

10 de octubre de 2025
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Leighton! Hope your son enjoys his record player!

Valorada con 5 estrellas sobre 5

Great delivery time

Great delivery time, item not tried as it is for a Christmas present

10 de octubre de 2025
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for the review Gary! We admire your organisation skills already buying Christmas presents! Hope they enjoy their present!

Valorada con 5 estrellas sobre 5

Great experience!

I recently bought a turntable/speakers combo on Digitalis Direct and the experience was great. I contacted the customer service because there was an issue with PayPal and Liam (shout-out to Liam!) was very nice and helpful! He replied very quickly to my emails and shipped my order almost straight away! I was very impressed!

I received my parcel on Sunday, by DPD, which is absolutely great!

Everything was safely packaged as well!

5 stars for the service and thanks again to Liam for your help!

10 de octubre de 2025
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for the review Ilaria! It was a pleasure helping you, we're sorry you experienced an issue but hope you enjoy your order!

Valorada con 5 estrellas sobre 5

Excellent and very happy with my purchase

Excellent customer service as no tracking information was originally provided but this was rectified immediately as soon as I reaches out. Very happy with my purchase

15 de septiembre de 2025
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for the review Francisco! We're sorry there was an issue with the tracking number but when problems arise we take great care in amending as soon as possible for the upmost customer experience!

Valorada con 5 estrellas sobre 5

Great price

Great price, easy ordering and next day delivery. Item was securely packaged. Effortlessly transaction

24 de septiembre de 2025
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for the review Ian!

Valorada con 5 estrellas sobre 5

I am giving this company 5-star

I am giving this company 5-star. As with previous customer, I was impressed with Peter, the customer service person who dealt with my request. He arranged to have the tape deck replaced which arrived the day after in excellent condition! Amazing. Thanks, Peter.

2 de octubre de 2025
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review Joy! We will always help our customers when they experience any issues with their purchases, we're glad we were able the assist you!

Valorada con 5 estrellas sobre 5

I ordered audio equipment from Amazon…

I ordered audio equipment from Amazon they somehow duplicated the order and two lots of equipment was delivered. The speakers came Digitalis I phone and explained the problem. A very nice man called Peter told me to return them which I did personally and can't believe the superb service I received. Instant refund. Shall recommend this company to anybody buying audio equipment. Many thanks for your help Peter

2 de octubre de 2025
Opinión espontánea
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for the review Anthony! Glad we could help you with your issue!

Valorada con 5 estrellas sobre 5

Great service provided

Ordered a Sub platter upgrade for a Pro-ject turntable . I found the website easy to use & to place the order . Item received the next day , well packaged & very pleased with the service provided .

26 de septiembre de 2025
Logotipo de Digitalis Direct

Respuesta de Digitalis Direct

Thank you for your review David! We strive to make our service as easy to navigate and delivery as quick and smooth as possible! Hope you enjoy your sub platter Upgrade!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más