I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are... Ver más
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Consulta las opiniones de los clientes
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Ver más
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when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Ver más
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The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Ver más
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Información sobre la empresa
Sobre Digitalis Direct
Escrito por la empresa
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Información de contacto
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Reino Unido
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Excelente
554 opiniones
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Easy ordering and speedy delivery!
21 de agosto de 2025
Respuesta de Digitalis Direct
Thank you for your review Elizabeth!
Excellent service
Brilliant! Contacted them as they had an ‘open box’ Mission amp for sale elsewhere. They put it on their website within an hour and I was able to order it for next day delivery. Arrived promptly and safely - and really is as new. Will definitely be using them again! Thank you so much.
22 de agosto de 2025
Opinión espontánea
Respuesta de Digitalis Direct
Thank you for your review Jon! We often have open box models available and will always satisfy the customers needs when they contact us about purchase. Glad you enjoy your order!
Great customer service
I had ordered a new stylus from Digitalis via Facebook and experienced problems installing it. Julie at Digitalis was excellent helping me out and contacting the manufacturer (as this was a new model of stylus) then getting back to me the following day - talked me through manufactures recommendations and I managed to get the stylus on. Amazing friendly customer service - thank you.
18 de agosto de 2025
Opinión espontánea
Respuesta de Digitalis Direct
Thank you for your review Suzanne! Our team here at digitalis are always willing to help our customers when they have an issue with setup of any product. We're glad that Julie was able to help you in a friendly way and get your problem sorted!
Extremely easy to set up with a SIM…
Extremely easy to set up with a SIM card. Lightweight and great for a touring caravan.
28 de julio de 2025
Respuesta de Digitalis Direct
Thank you for your review Jennette! Hope you enjoy your mobile WiFi router and have fun travelling!
Easy to navigate website and great…
Easy to navigate website and great prices with introduction discount. Fast next day shipping, perfect, thank you.
13 de agosto de 2025
Respuesta de Digitalis Direct
Thank you for your review Mike! This is the customer experience we strive for, we're glad you enjoyed shopping with us!
Digital TV Cable
Ordered 50m Digital cable on Friday arrived next day. That's what l call service.
Spoke to a gentleman called Peter very helpful chap.
Thank you very much 😀
9 de agosto de 2025
Opinión espontánea
Respuesta de Digitalis Direct
Thank you for your review Michael! Our aim is to get your order to you in the shortest possible time so you can get using whatever you purchased as soon as possible! We're glad you enjoyed our all-round customer experience!
Warranty Issue
Required, under warranty, a replacement part for Project vinyl cleaning machine. This was managed extremely efficiently and the new part was dispatched very quickly.
5 de agosto de 2025
Opinión espontánea
Respuesta de Digitalis Direct
Thank you for your review Mike. Unfortunately, sometimes problems occur that are out of everybody's control. However, when they do, we work tirelessly until your issue is sorted and you are back happy with your order. We're sorry that you encountered this issue but glad we were able to efficiently correct your issue!
Amazing customer service I had issues…
Amazing customer service I had issues with the tracking number for DPD and I got a reply pretty quickly from the customer service team .
They will be seeing me again !!!
5 de agosto de 2025
Respuesta de Digitalis Direct
Thank you for your review Trinity! We will always help a customer with anything as promptly as possible. Glad we were able to help you and we can't wait to serve you again!
Top Notch customer service
Order was delayed but only by a day, I did send an email as tracking number on email was not a number so consequently I could not check. I quickly afterwards received a call from Peter who was v helpful, he advised it would be delivered this pm, it was. He also followed up with an email apologising. Very good service only let down by DPD but nothing major.
4 de agosto de 2025
Respuesta de Digitalis Direct
Thank you for your review Cassandra! Unfortunately, issues can occur that are out of anyone's control. We will always assist our customers with their problems and revive confidence in our service when something happens of this nature. We're glad we were able to help you!
Quick and easy to order and delivery…
Quick and easy to order and delivery within a week.
31 de julio de 2025
Respuesta de Digitalis Direct
Thank you for your review William! We offer next working day delivery as standard so our customers don't have to wait around to start enjoying their orders!
Easy transaction fast delivery and…
Easy transaction fast delivery and product as described.
28 de julio de 2025
Respuesta de Digitalis Direct
Thank you for your review Ray! Free next working day delivery on all of our website orders if you purchase before 4pm Mon - Fri and 12pm Saturday!
Very professional set up and help.
I found all the details that I needed for my purchase of the Audio-Technica Bluetooth AT-LP60XBT Turntable + Edifier R1010BT speakers package very clearly on the website. Once ordered, the turntable and speaker package arrived promptly and was well wrapped. Unfortunately I quickly realised that I needed a remote control set up, and Peter was excellent in his handling of this swap out, including sending me a label for the posting of the speakers back to him. I would have no hesitation in using this company again.
28 de julio de 2025
Opinión espontánea
Respuesta de Digitalis Direct
Thank you for your review John! We are dedicated to complete customer satisfaction so when a customer comes back to us asking for help we will always commit our time until you are fully content. We're glad we were able to help you and we hope you enjoy your package!
Trouble free experience from the…
Trouble free experience from the company.Order arrived promptly, well packaged.very good service.
25 de julio de 2025
Respuesta de Digitalis Direct
Thank you for your review Ron! We strive to make your purchasing experience as simple as possible, we're glad you enjoyed our service!
Very pleased apart from website
Very pleased with price and product offering well packaged and delivered free next day. My only issue is the website is in need of improvement very clunky and difficult to navigate if you want to order more than one product. But would recommend this company
21 de julio de 2025
Respuesta de Digitalis Direct
Thank you for your review Tony, we're glad that you are pleased with our service! As for your issues with the website, we truly appreciate your feedback, we actively work on improving functionality to make our customers shopping experience smoother and more user-friendly, especially when ordering multiple items. We will take your comments into consideration and make the adjustments required. Thank you for recommending us!
Respuesta de Digitalis Direct
Thank you for the review Jim! We always promise great delivery times and good value products until the end!
Respuesta de Digitalis Direct
Thank you for your review Ian!
Ordered speaker cable
Ordered speaker cable, arrived quickly, hooked-up and being used. All good.
3 de julio de 2025
Respuesta de Digitalis Direct
Thank you for the review Graeme!
Excellent …highly recommend
Excellent service ….very knowledgeable and quick delivery.
16 de junio de 2025
Respuesta de Digitalis Direct
Thank you for your review!
Status 570 Ariel and WiFi
Status 570 Ariel and WiFi delivery received fine although it wasn’t next day as expected, but they kept me informed
WiFi side of package is very poor my phone has better reception and that is poor
I would send it back if it wasn’t fitted to my motor home
So now I just have a expensive Ariel for the tv
I’m really fed up and dissatisfied
17 de junio de 2025
Respuesta de Digitalis Direct
Thank you for your review Kenneth!
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