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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jack guided me through the whole process and kept me updated at every step. He also gave me advice on my purchases as I am new to buying gold to help me achieve my goals many thanks look forward to fu... Ver más

Valorada con 4 estrellas sobre 5

My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my... Ver más

Valorada con 5 estrellas sobre 5

In a perfect world i’d phone up the bullion dealer have a brief interesting conversation then order my gold after i was told their price and then shipped to me with a known date and time. That’s w... Ver más

Valorada con 5 estrellas sobre 5

Being a new investor, I was nervous and did not know anything about the business/market. The brochure and Jack Wright explained it, and he looked after my first buying journey. It was not the company'... Ver más

Información sobre la empresa

  1. Compañía de comercio con oro y plata

Escrito por la empresa

FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility. Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in ­house industry specialists who are on hand to assist customers and answer all of their questions. At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

238 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 30% de las opiniones negativas

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4,5

Todas las opiniones

(238)

82 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

2nd transaction

I have just completed my second transaction with Direct Bullion, the process of which was handled by your Mr. Sean McGrady. I am very pleased to say that the entire transaction was handled with courtesy and professionalism. Mr. McGrady could not have been more helpful: answering questions, allaying trepidations and, importantly, keeping us informed throughout the process. And it is this excellent level of service which, in the main, brought us back to transact further business.

30 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I received great customer service from Direct Bullion, they made the process very easy for a 1st time investor, with good clear advice and a fast service always getting back to me with the answers to any questions. All my due diligence checked out as a trusted company to do business with. I also received a follow up call to make sure I was happy with the service and more advise on future investments. Will definitely use again.

25 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Good Experience

Very smooth first purchse from Direct Bullion. All members of staff I dealt with were informative, helpful and efficient, and delivery went without a hitch.

19 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dreadful experience

First time buyer and Garry was charming and spoke to me every day until full payment of £5600 was made in August. Then all went quiet. Still awaiting delivery of coins, when I phone to ask when I can expect them, I’m given a date but nothing arrives! Wish I had never got involved with them, absolutely dreadful experience. So, coins arrived this morning and Garry phoned to apologise and acknowledge the level of service. This has put me off buying more gold going forward.

5 de noviembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Feeling happier about my purchase. .

Had a follow up call from Harry today and I am now feeling more confident about my purchases.
There is a huge amount to understand about bullion and I hadn’t really understood the difference between graded and ungraded and the added cost/value of having a certified coin.
Now armed with this information I am definitely more confident about my purchase.

I do think it’s important you explain the difference so you can compare like for like. I had not understood what I was purchasing.

I’ve now updated my review and I hope I can eventually give you another 5 star rating. But you will work for it!

8 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

1st time buyer/investor

1st time buyer/investor. Harry really put me at ease and, metaphorically speaking, held my hand throughout the process. He was a great help and made the whole process straight fwd and painless. Would highly recommend.

7 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is my second purchase from Direct…

This is my second purchase from Direct Bullion. Very helpful and knowledgeable in their advice and what to purchase. Communication excellent, any emails of phone calls were answered and followed up very quickly giving me the confidence to proceed with this second purchase

3 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and fast service

I was nervous about my first purchase, so I bought a low-value coin. Everything was brilliant. Max Newdleman talked me through the process and was very knowledgeable. I then purchased a high-value coin, which I received very quickly. I would recommend Direct Bullion. Thank you, Max. I will be back for more coins

10 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Harry was great

Harry was great, everything went smoothly, and he delivered everything that he promised to, keep the good work up Harry

2 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

No pressure

The first time buying gold. Found the experience very informative and Harry kept in touch for beginning to end of the transaction. Thanks Harry.

23 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful Harry…

Being a novice at this Harry Higgs was keen enough to explain the whole operation - and as it was recommended by Nigel Farrage I proceeded with confidence - my order turned up as suggested - will buy again.

14 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful and patient

This was my first experience with buying gold coins and approached direct bullion as a complete novice. I was assisted in this by James who was patient and courteous at all times. I found his advice to be not just helpful but in my case necessary. James offered me great patience and assisted me in making the best choice for me and my family. I can recommend James and the company for the assistance they gave me and would happily use them again.

21 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Harry Higgs

The service we received from Harry Higgs was outstanding, Harry was very informative and helpful, he answered all our questions fully and clearly. His professionalism and friendly attitude gave us full confidence in our purchase leaving us feeling totally at ease. Many thanks Colin and Sam Thompson

3 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently purchased a number of gold…

I recently purchased a number of gold coins from Direct Bullion London and could not be happier with the service I received. Big shoutout to Harry Higgs who was professional throughout and was quick to answer any queries.
I would highly recommend Direct Bullion

27 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

we delt with James Byrne

we delt with James Byrne, spoke with him about coins very informative, talk through the options, asked him to call us back in a few days time, direct bullion brochure arrived, we decided to go ahead and purchase 3 coins, payment was made 4 days later the coins arrived, we would recommed direct bullion.
wirth the economy the way it is this, is the way forward for us.

18 de junio de 2024
Opinión espontánea

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