Ordered materials on the 3rd of July Should have been delivered on the 6th July I arrived on site on the 10th no materials had been delivered the machines were on site ready to be framed up... Ver más
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Consulta las opiniones de los clientes
What a great company! Not only are their prices great so are the staff. Went over to collect my trunking today, not 100% sure of what I needed. Could not have met a better team from the folk on th... Ver más
La empresa ha respondido
Direct Channel had the exact parts I needed for my ventilation project which I'd struggled to find from other suppliers. The order was processed and despatched really quickly. No complaints at all and... Ver más
La empresa ha respondido
Excellent product. Excellent value. Excellent service. Would like to show a picture of the 'chassis' I have made using the channel. The chassis is now finished, so I can start building my new 'mobi... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de materiales para la construcción
- Proveedor de tornillería
- Tienda de accesorios de hardware
- Ferretería
- Proveedor de estructuras industriales
Escrito por la empresa
Direct Channel Support System is UK’s leading supplier of Strut Channel, Cable Containment including - Cable Tray, Cable Basket Tray, Cable Trunking & Cable Ladder Rack extensively used in the constructions, HVAC, Mechanical & Electrical industry.
Información de contacto
Bridge Road, DY4 0HR, Tipton, Reino Unido
- 0121 270 8507
- sales@directchannel.uk.com
- www.directchannel.uk.com
4,5
Excelente
2 mil opiniones
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Fast easy ordering and delivery.
23 de marzo de 2026
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re glad to hear you found the ordering process easy and delivery fast.
Kind regards,
Direct Channel Support Systems
Excellent
Excellent. Stainless steel strut channel products are brilliant. Robust and resistant to corrosion of long term outdoor use.
23 de abril de 2026
Opinión espontánea
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re pleased to hear you are happy with the quality and performance of our stainless steel strut channel products.
Kind regards,
Direct Channel Support Systems
Great quality brilliant prices
7 de abril de 2026
Opinión espontánea
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re pleased to hear you are happy with the quality and pricing of our products.
Kind regards,
Direct Channel Support Systems
My experience was great because James…
My experience was great because James in sales was so helpful, friendly and patient! I can’t review the items as I was ordering for our tech team. But a huge thanks to James 😁
30 de marzo de 2026
Opinión espontánea
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re delighted to hear you had a great experience and that James was helpful and supportive throughout your order.
Kind regards,
Direct Channel Support Systems
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re glad to hear you were happy with the price, product quality and timely delivery.
Kind regards,
Direct Channel Support Systems
good prices
quick to dispach came by overnight courier just what I needed to get the job done
26 de marzo de 2026
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re pleased to hear your order was dispatched quickly and arrived in time to support your job.
Kind regards,
Direct Channel Support Systems
Great service
Great service, really needed order following day, order cutoff had just passed but they managed to get order picked,packed & dispatched for me & yes goods arrived as planned😃
26 de marzo de 2026
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re glad we could assist with your urgent order and ensure it arrived as planned.
Kind regards,
Direct Channel Support Systems
My go to for metal strut/basket/tray products
Whenever I want strut / tray / basket products Direct Channel is my choice every time.
Plenty of stock and great prices and delivered efficiently every time.
Why go anywhere else?
(I am not associated to this company in anyway!)
25 de marzo de 2026
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We truly appreciate your continued support and are pleased to hear we are your go-to supplier for these products.
Kind regards,
Direct Channel Support Systems
Order arrived on time and to correct…
Order arrived on time and to correct address, cost reasonable, quality = effective.
24 de febrero de 2026
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re pleased to hear your order arrived on time and met your expectations.
Kind regards,
Direct Channel Support Systems
Quick delivery and reasonable prices
21 de marzo de 2026
Opinión espontánea
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re glad to hear you were happy with our delivery speed and pricing.
Kind regards,
Direct Channel Support Systems
Only half my order arrived and damaged
Only half my order arrived. And even half of what did arrive was damaged. I called and got someone telling me to e-mail a complaint. Did that twice and had no response within a week. Terrible customer service. I understand it’s the courier that’s lost/damaged the items but the fact that I’m being ignored is just the cherry ontop. Won’t be ordering from here again and now I’ve got to try and reclaim my payment + loss of earnings as this set me back on the job.
16 de marzo de 2026
Opinión espontánea
Respuesta de Direct Channel Support Systems Ltd
We’re very sorry to hear about your experience and for the inconvenience caused.
We apologise that you did not receive a response earlier. We have checked and found that your emails were unfortunately filtered into our spam folder. We will now review this as a priority and work towards a suitable solution for you.
We also apologise for asking you to email, however this helps us keep a clear record and properly track and resolve ongoing order issues.
We are very sorry you had to experience this with us.
Kind regards,
Direct Channel Support Systems
225mm premier heavy duty channel
The company is excellent, responding quickly to all orders, big and small, and the products are fantastic. I've never seen such a high-quality selection of products in one place before.
28 de marzo de 2026
Opinión espontánea
Respuesta de Direct Channel Support Systems Ltd
Thank you for your kind feedback, Mustafa.
We’re really pleased to hear that you’re happy with the 225mm Premier Heavy Duty Channel and our overall product range. It’s great to know our quick response and service made a positive difference to your experience.
We truly appreciate your support and look forward to working with you again soon.
Great products 👍
20 de marzo de 2026
Opinión espontánea
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re pleased to hear you are happy with our products and appreciate your feedback.
Kind regards,
Direct Channel Support Systems
M10 Square Plate Washers
Good quality square plate washers which look better than the really thin ones sold elsewhere.
12 de febrero de 2026
Opinión espontánea
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re pleased to hear you are happy with the quality of the M10 square plate washers and appreciate your feedback.
Kind regards,
Direct Channel Support Systems
Great service
Great service, Easy site to navigate and order from, fast delivery, no problems at all.
24 de febrero de 2026
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re pleased to hear you found the website easy to use and that your order was delivered quickly without any issues.
Kind regards,
Direct Channel Support Systems
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review and for your kind comments. We’re pleased to hear you were happy with the service and quick delivery.
Kind regards,
Direct Channel Support Systems
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re glad to hear you are happy with the quality of the product and appreciate your feedback.
Kind regards,
Direct Channel Support Systems
Great value for money and staff very…
Great value for money and staff very helpful loading the 3m lengths into my vehicle.
25 de febrero de 2026
Opinión espontánea
Respuesta de Direct Channel Support Systems Ltd
Thank you for your review. We’re pleased to hear you found our products good value and that our team were helpful when loading your order.
Kind regards,
Direct Channel Support Systems
Great prices quick delivery
Great prices - reasonable delivery cost and prompt delivery - delighted!
20 de febrero de 2026
Respuesta de Direct Channel Support Systems Ltd
Hi Peter, thank you for your great review. We’re delighted to hear you were happy with our pricing, delivery costs, and prompt service.
We really appreciate your feedback and look forward to serving you again.
Kind regards,
Direct Channel Support Systems
Great experience of first time…
Great experience of first time purchase. Prices very good, contact from sales team good and fast delivery.
26 de febrero de 2026
Opinión espontánea
Respuesta de Direct Channel Support Systems Ltd
Hi David, thank you for your great review. We’re delighted to hear your first purchase with us was a positive experience and that you were happy with our pricing, sales support, and fast delivery.
We appreciate your feedback and look forward to serving you again.
Kind regards,
Direct Channel Support Systems
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