Discountbicycles Opiniones 

233
•
TrustScore: 1.5 sobre 5

1,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Stay well clear! Ordered a bike and luckily it did actually turn up, but by the we got it set up it was a few months later - we had to take it for a service at a local bike shop who said the wheel... Ver más

Valorada con 1 estrellas sobre 5

Ordered mudguards on 15th December, listed as dispatched the same day on an email, but never received. Attempted to contact the company by email three times, by the form on their website, and... Ver más

Valorada con 1 estrellas sobre 5

Ordered a bike trailer 3 weeks ago. Phoned to obtain a delivery date - was told 'next Monday' Order didn't arrive... Now emails to the company are being bounced back and their contact phone number... Ver más

Valorada con 1 estrellas sobre 5

Paid extra for delivery date but bike did not show up until days later. When arrived warning on box saying warranty is invalid unless pre assembled which it wasn't. Returned at my own expense but... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Información proporcionada por diversas fuentes externas

London, (UK) Online Store / Shop / Retailer for Mountain Bikes, Ladies Cycles, Hybrid Bicycles, Road Racers, Tandems, Trikes, Tricycles, BMX, Racing and Dual Suspension. Also a great range of Cycling Gear, Clothes, Accessories, Parts and Components


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(233)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very happy

Ordered a cycle jacket size small in the sale and it fits perfectly and is a very good spec with waterproof zips and some other bits and pieces for my bike. Delivery was prompt (and quicker than expected) to my designated address. Can't fault the service at all on the basis of one order!

15 de abril de 2011
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent service and an almost brilliant range.

Delivery and communication were second to none. Almost everything in the store is the best price I could find anywhere, but there are a few pieces, such as some tools and grease which I had better luck with elsewhere. I will be returning here for almost all my cycling needs, and certainly for all my cycle parts.

13 de abril de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent sevice

i was impressed with the good communication through out the whole buying experience.I would recommend to everyone, as they seem to be a company that know all about their products.

12 de abril de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Having bought numerous things online, I was beginning to think that only the Chinese could do customer service but then I bought a kids crossbar seat off discount bicycles and I was pleasantly surprised by their fast delivery and excellent customer service. I'll definitely be bookmarking them for future purchases.

6 de abril de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great prices and good service

I bought a silver standard bike lock, the product details were clear and easy to understand and the product was delivered very quickly. I was also sent a text informing me of the delivery date so that I would be there to collect it. All round a very pleasant shopping experience.

5 de abril de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding value and excellent delivery

Ordered a tail-gator at a price considerably less than I could find elsewhere. Delivered a few days later. Had to schedule a redelivery & left a note for the company which was followed to a T. All round a very pleasing experiance

29 de marzo de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

Speedy, efficient service

Placed the order Sunday - it was processed Monday and took delivery Thursday (matching estimated delivery times exactly). Product matched description and pictures on website. Absolutely competitive price. Can't praise them enough - will definitely use again (as we now have the cycling bug!)

29 de marzo de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

great product excellent delivery

I bought a basket for my bike and the picture + description really helped. Discount Bicycles kept me informed all the way from the purchase to the delivery so I knew exactly when I would get it.
The product matched my expectations too.

29 de marzo de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service - Quality products

Great efficient service. Order arrived very quickly. Fantastic price, thought I was taking a gamble but no need to worry. Will definitely use again and again! Thank you discountbicycles.

16 de marzo de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kevlar Tyres

Fast efficient service and excellent value when compared to the High Street and their direct competition. Tyres arrived when predicted to. They were bubble wrapped and boxed in a oversize contained - overkill? - Yes. But it did display a level of care.

I would use the Company again.

16 de marzo de 2011
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant everything

things couldn't have been better. The goods were with me within 48 hours of ordering them online, and the money got only taken out of my account once they actually were in my hands and not immediately after I put the order through. Packing was safe, lots of bubblewrap around the bike lights. And the pannier is the cutest i've ever seen, so glad to have finally found a retailer for Basil bags in the UK who actually stocks quite a lot of different designs.
Thanks guys!

16 de marzo de 2011
Opinión espontánea
Valorada con 3 estrellas sobre 5

Damaged goods but I like it!

I received good communication and help with the product I chose. However, I was disappointed when the bike basket arrived and it was bent. It is a wire basket and was packed rather lightly, which is why it was bent because the box had taken a bad knock on the one side. When I called about this, Henry said that it would bend back, and 'that is what can happen with parcels and its wire, so bends easily'. It was not easy to bend back. Henry DID offer to replace the basket, but I decided to keep it, as returning it would be too much hassle and cost to me. Besides, I now have a wire basket that has some character!! The compass on the bike bell is useless, but again, that was so cheap to purchase that I am keeping it. Saying all this, I would purchase from them again, as they do have some items that bike shops do not have and their discounts are very good. Much cheaper than bike shops!!

14 de marzo de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE THIS COMPANY

Goods arrived in time but when they did they were incorrect and the helmet was packaged in bubble wrap badly and minus parts. I called and emailed and no one reponded. When I called to complain Henry said he was in sales and it wasnt his job but he would look at it for me. When I dared to mention that no one had come back to me in the previous 48 hours even after 2 emails and calls his response was 'SHUT UP AND LISTEN YOU ARE MOANING TOO MUCH, IM PUTTING THE PHONE DOWN ON YOU NOW' this happened twice so I have called trading standards and returned the goods..

THE WORST SERVICE I HAVE EVER ENCOUNTERED.

11 de marzo de 2011
Opinión espontánea

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