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Discountfilterstore Opiniones 47

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TrustScore: 4.5 sobre 5

4,5

Proveedor de filtros de agua
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I left an email noting I had used the wrong delivery address. You representative called, changed the address and pointed out I may have ordered the wrong filter. She set up a return and helped me orde... Ver más

Valorada con 4 estrellas sobre 5

Really appreciate the interactive guide on your website that helps me order the right water filter for my fridge. I also appreciate that you offer a couple of filter options. Like that you regularly h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The filter was delivered on the day it was scheduled and was packaged really well so there was no damage. I ordered a filter from a different company and the packaging was ripped. Later that filter l... Ver más

Valorada con 5 estrellas sobre 5

I found the product I wanted on line very easily and while doing so got an offer for a discount if I ordered that day. I placed the order but did not connect the discount offer. I sent a text and t... Ver más

Información sobre la empresa

  1. Proveedor de filtros de agua
  2. Proveedor de filtros de aire
  3. Mercado online

Escrito por la empresa

Our mission is to provide easy-to-find filter products for water, air purification, pools, spas, and appliances at low prices that everyone can afford. We have hundreds of thousands of loyal customers, including end users, Fortune 500 companies, universities, government agencies, and other institutions. We provide our high-quality products and services to great companies and organizations throughout the U.S. and the world.

Easy Returns

90 Day Return Policy

90 Day Return Policy
Sometimes products just don’t work out, we can help you with your unused products 90 days from the original shipping date. We will gladly refund you the amount of your product purchased, if returned unused within the 90-day window.

Keep all your packaging and any manuals included until you are sure you love your purchase. Please contact us for a Return Authorization (RA) number and shipping label.

If you have a question, send us a photo or video of any incorrect items you receive, and we will do our best to solve the problem.

INSTRUCTIONS:
  1. Use our contact us form and let us know you require a return (a link will open in a new window)
  2. We will respond to your message by sending you a Return Authorization confirmation and a shipping label
  3. Print and attach this label to your order and drop it off at any FedEx location or dropbox
  4. Once your order is received in our warehouse, we will process your refund per our return policies.
  5. We will issue a credit to your original method of payment within 14 days after we receive the return package.
  6. Products that have been returned in used condition without receiving prior approval will not be eligible for refunds.
  7. Returns that weigh over 50 lbs may be subject to a restocking fee of 15%.

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

47 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

a good deal overall

I was able to buy a comparable product at a good price. Shipping was a little high and not quite as fast as I would have hoped having to pay for shipping. However, the water filer works well and I am happy with my purchase

27 de abril de 2026
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Respuesta de Discountfilterstore

Thank you for your review.
We stand behind our products, and customer satisfaction is very important. Standard shipping rates are delivered within 4-8 business.
After checking your order I see that it was delivered within the timeframe allowed.
Please reach out if we can assist you in any other way and thank you for your business.

Valorada con 4 estrellas sobre 5

You seem to have water filter that are…

You seem to have water filter that are backordered a lot.

1 de mayo de 2026
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Respuesta de Discountfilterstore

Thank you for your review.
I understand how frustrating it is when a necessary item like a water filter is unavailable. Several factors typically contribute to these backorders:
High Demand: We often see a surge in demand during specific seasons or following health reports regarding local water quality, which can occasionally outpace our current production cycles.
Supply Chain Constraints: Like many industries, we are currently navigating delays in sourcing high-grade filtration materials (such as specific types of activated carbon) and global shipping bottlenecks.
Manufacturing Standards: To ensure the safety and effectiveness of our filters, we maintain strict quality control. If a batch doesn't meet our standards, we won't ship it, which can lead to temporary stock gaps.
If you have any questions or require additional assistance, please reach out.

Valorada con 5 estrellas sobre 5

This is an amazing company

This is an amazing company! I placed the order last night and by the time I checked my computer today, the items had already shipped.
I have ordered from them many times in the past and they have always been dependable and efficient!

1 de mayo de 2026
Valorada con 1 estrellas sobre 5

Not delivered yet

22 de abril de 2026
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Respuesta de Discountfilterstore

Thank you for your review.
Please be advised that orders typically deliver within 4–8 business days. Your order is scheduled to arrive within this timeframe.

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