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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dixons Erdington Recent purchase and completion . Wanted to thank Sky the sales negotiator she is so lovely Professional and has every time called / emailed she’s has endeavoured to help and co... Ver más

Valorada con 1 estrellas sobre 5

Just glad I'm not using them to sell my house. Cannock branch is terrible. No one to answer phone and they don't reply to messages left. Finally booked a viewing and no-one turned up, total waste of t... Ver más

Valorada con 5 estrellas sobre 5

Hannah, from Yardley offices enabled me to rent out a property in 10 days. She did all the work and kept me informed every step of the way. I would highly recommend her

Valorada con 5 estrellas sobre 5

Have nothing but praise for the Kingsheath branch of Dixons & the girls there. Amelia & Emily have been absolutely amazing. Returned everyone of my calls,gave their immediate attention to all of my qu... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de inmuebles
  4. Agencia inmobiliaria
  5. Compañía de administración de propiedades

Información proporcionada por diversas fuentes externas

Dixons estate agents. With over 80 years sales & lettings experience, Dixons is the brand to trust in Birmingham & the Midlands. Speak to an expert today!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

197 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(197)

35 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Awful

Awful! Wolverhampton branch! They called me to make sure I was still attending my viewing that evening which I said I was very keen and could they send me the application form before going so I could fill it in. They sent me the application form, I viewed the flat and send it back, they didn’t even bother to email me to respond to my emails to say I was unsuccessful. I believe her name was kylie. Very unprofessional

3 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stress free house move

When moving house the estate agents are a very important part of keeping a stress free part of the process. Vicki & Dan at Dixon’s Solihull we both excellent from beginning to end, we couldn’t fault them always professional and friendly with nothing too much trouble. We sold quickly and advised to used their Countrywide Conveyancing services, Simon Owen our solicitor was very efficient and things were dealt with in a timely manner. I would highly recommend them and use again in the future.

2 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfair trading, utter waste of time

I had a viewing booked at 5PM for a property to rent they advertised on Rightmove as fully furnished at £ 725 pcm. At 4:53PM I was already on my way to view the flat, when I got a call from them saying that the price changed because I've asked for the property to be furnished and the new price was £ 800 pcm. Although I told them the property was already advertised as furnished, they even refused to meet me halfway at £ 750 pcm. Unfair trading, utter waste of time, I don't recommend.

26 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We instructed Dixon’s to assist us in…the sale of our property

We instructed Dixon’s to assist us in selling our property . From start to completion we received fantastic support and updates on our sale . The whole process was completed in less than 10 weeks . Dixon’s professionalism shined through with their negotiating skills and sales experience . We would like to say a great big thank you to Darren , Daniel , Jodie , Harvey and Tom for making our moving experience stress-free

12 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use Lichfield branch

Do not use Lichfield branch. Have recently sold to a cash buyer, so in a great position. Trying to view a property which they are marketing. The property is empty. Its been 3 days, still no call to arrange a viewing after emailing and calling. My house however was sold within 22 hours of being advertised. Sellers avoid if you want competance and a buyer.

12 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgraceful and disgusting branch

Don't use the Dixons branch on Sutton New Road in Erdington Birmingham. You will not like the experience nor the stress in dealing these people who will lie about viewing figures, haggle you to drop your asking price with veiled threats of if you don't the next offer they get will be severely undervalued, and the looming sense they are not working for you but rather against you. Staff like Mathew Groves in the office as your point of call and Thomas Wilkes the housing agent that will misrepresent your options and take every opportunity to insult you and your home if you turn the pressure up on them doing a dreadful job. In my case my house was on the market for almost a year with the relationship ultimately in the toilet with this horrible branch. I had to drop my asking price by more than £15,000 even though on the many house selling websites my postcode property and similar properties in the area had been selling at full asking price. The penny dropped when a woman was introduced to me to view my house and found out she was a Dixons housing agent attempting to scam me with a low ball offer which unfortunately paid off for them as I tried other estate agents in the area and I believe I was already blacklisted by Dixons as they wanted nothing to do with my house sale unless they were selling it at a ridiculous low asking price. I sold with Dixons and to that woman who I believe ended up flipping my property after a year back at full price. Corruption exists, just stay away from Dixons at Erdington.

6 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not a trusted letting agency

Please beware this agent does not always manage properties on behalf of the landlord. Dixons (Halesowen) collected fees from us for not reason or service provided to us and then left us on our own to deal with a rogue landlord who often ignored his part of maintaining the house in good time. It had been a nightmare tenancy through Dixons Letting Agents Halesowen.

19 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfection

What can I say Kylie and Lucienne are top brass always helpful and friendly with help of setting up my late mums property for rental within timescales provided

21 de agosto de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor, agressive service

I used the Birmingham City Centre branch.
All started well. We had the valuation done by a very professional agent who told that we could achieve X price on the sale of my flat and would probably sell within 2 months.

We had an offer of 15k below asking price and a different agent (Ian) who now handled our case was very annoyed that we wouldn't accept that and implied that the flat had been overvalued. Once we had an offer at asking and accepted it, it turns out that he had told every viewer that due to a 20yr doubling clause in the lease that the flat would be difficult to buy and require a deed if variation, but no problem as I had apparently agreed to pay for this in full myself, even though I didn't agree to this at all. This eventually cost me a grand total of £6k in solicitors and admin fees to our freeholder.

We spoke to other people who had sold in the building recently and they said that they hadnt required a DOV. At every stage Ian was very illusive and hard to pin down to facts, whenever a hard conversation needed to be had he suddenly had people arrive to 'collect keys' or he would have to run off for a photoshoot leaving the call. Genuinely some of the most hostile and agressive customer service I have ever received in my life.

The buyer then after THREE MONTHS decided to change lender and solicitor (the solicitor that Ian had personally recommended) on Ian's advice and he had not consulted me about the change at all, blaming me for everything he could. It honestly felt like he was working for the buyer and not me.

All in all, extremely poor and hostile service. It improved dramatically after Ian mysteriously left the branch and his role was taken on by someone else who was able to give the buyer a push, that is the only reason I tacked on a second star.

15 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't answer the phone

Don't answer the phone, dont get back to you when i was obviously interested in a property,ignores messages left for a return call, then sells without even contacting me to see if I wanted to put an offer in, feel sorry for the sellers might have got a better offer, I wouldn't use them to sell my house

20 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst experience of my life.A one…

The worst experience of my life.A one star as i cant give 0.Dixons and the conveyancing company made the process so traumatic that i am still recovering from stress. To make matters worst i had 2 prospective buyers turn up and told me that Ricky at the Acocks Green branch told them how much debt we were in and so she had to meet us when she saw we had withdrawn the sale as she had a horrific experience with Dixons themselves.

17 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not good at all

Not good at all, poor customer service from branch manager who I feel needs some refresher training.
Tried pressuring us into accepting a reduced offer, didn’t pass on offers!
Overall a very poor experience, go elsewhere.

17 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended

Lydia and the team in Northfield were fantastic and very accommodating as we purchased our property. Thank you to all the team!

9 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dixons.Sutton New Road Erdington.

Dixons.Sutton New Road Erdington.
Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service.
On this occasion
We have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superb
With calming the situation and managing the difficult problems raised at times.
Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.

31 de marzo de 2021
Opinión espontánea

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