Really happy with our new shutters! We have shutters in our living room from a well known more expensive company and were originally going to buy the same ones for upstairs. We came across these at... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great experience installing my shutters. Any concerns I had about doing it myself were dispelled once I opened the boxes and looked at the online videos; it all fell into place nicely. I was really pl... Ver más
La empresa ha respondido
Have recently purchased shutters from this company and I’m very impressed. Reasonably priced, easy to navigate website with good clear instructions on how to measure your window recess etc. Shutters a... Ver más
La empresa ha respondido
I love this company. I already covered my entire house with there shutters. Super quality and the customer service is exceptional. I sent an email to correct my address which the keyboard mistyped a... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de tratamiento de ventanas
- también en la categoría
- Diseñador de interiores
- Tienda de persianas
Sobre DIY Shutters
Escrito por la empresa
At DIY Shutters, our passion for all things shutters drives us to provide a fantastic and affordable solution for transforming your windows with minimal fuss. While traditional shutter companies may come with a hefty price tag, we're here to simplify the process and make bespoke hardwood shutters accessible at a fraction of the cost.
True to our name, we empower you to take control with our DIY approach. Measuring your windows, ordering on our user-friendly website, and installing your shutters yourself is a straightforward process that puts you in charge. Our easy-to-follow guides make measuring and fitting a breeze, and our friendly team of experts are always on hand to take you through things. Have a question about a tricky window? No problem. Send us a photo and we’ll give you a hand. Need style advice? Sure thing. Get in touch and we’ll give you our two cents.
We’re big on quality too. Each shutter we supply is meticulously crafted to your precise size and design specifications of your window. As part of one of the UK's leading shutter groups – TCMM – and with over 15 years of experience, you can be sure you’re in the safest of safe hands.
Shop our website today and see how much you can save.
True to our name, we empower you to take control with our DIY approach. Measuring your windows, ordering on our user-friendly website, and installing your shutters yourself is a straightforward process that puts you in charge. Our easy-to-follow guides make measuring and fitting a breeze, and our friendly team of experts are always on hand to take you through things. Have a question about a tricky window? No problem. Send us a photo and we’ll give you a hand. Need style advice? Sure thing. Get in touch and we’ll give you our two cents.
We’re big on quality too. Each shutter we supply is meticulously crafted to your precise size and design specifications of your window. As part of one of the UK's leading shutter groups – TCMM – and with over 15 years of experience, you can be sure you’re in the safest of safe hands.
Shop our website today and see how much you can save.
Información de contacto
1 Quayside Buildings, BN41 1WF, Hove, Reino Unido
- 0800 074 5678
- hello@diyshutters.co.uk
- www.diyshutters.co.uk
Black Friday Now On
4,7
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to order from this company and the…
Easy to order from this company and the reviews were positive.
29 de agosto de 2026
Respuesta de DIY Shutters
Hi Jonathan,
Thank you for your review.
We're delighted to hear that you found the ordering process easy and that our positive reviews gave you the confidence to choose DIY Shutters.
We work hard to make ordering made-to-measure shutters as straightforward as possible, so it's wonderful to know that your experience reflected that.
Thank you for choosing DIY Shutters. We truly appreciate your feedback and hope you enjoy your new shutters for many years to come.
Kind regards,
The DIY Shutters Team
Worth the long wait!
I won’t deny there was a long wait for shutters to be made, shipped and delivered, but for the price I paid it was worth the wait.
I chose cafe shutters on my Georgian windows and they are absolutely stunning and the quality is great. They were quick and easy to fit and look amazing. I will be ordering more, also will be prepared for the long wait for delivery - but worth every penny.
Customer services were also very helpful and replied to my emails and kept me up to date.
Thanks !
22 de agosto de 2026
Opinión espontánea
Respuesta de DIY Shutters
Hi Kim,
Thank you for taking the time to leave such a detailed review.
We're delighted to hear that you're so pleased with your café shutters and that they look fantastic in your Georgian windows. It's wonderful to know that you found them easy to fit, impressed by the quality, and felt they offered great value for money.
We appreciate your patience regarding the manufacturing and delivery lead time. As all of our shutters are made to measure, there can be a wait while they are crafted and shipped, so we're especially pleased to hear that you felt the finished product was worth it.
It's also great to know that our customer service team kept you informed throughout the process and were able to assist with your enquiries along the way.
Thank you for choosing DIY Shutters. We truly appreciate your feedback and look forward to helping you with your next order.
Kind regards,
The DIY Shutters Team
First order from The Shutter Store
First order from The Shutter Store, and appreciated the information and guidance available to make sure we got it right first time.
We did identify a manufacturing error with one of the panels supplied, however this was quickly rectified with a new panel being supplied FOC.
Aditi was a great help and she could not help enough.
Thank you Shutter Store for a great service!
17 de julio de 2026
Opinión espontánea
Respuesta de DIY Shutters
Hi Carl,
Thank you for taking the time to leave such a wonderful review and for choosing The Shutter Store for your first order.
We're delighted to hear that you found the information and guidance available helpful in ensuring you got everything right first time. While we're sorry that one of the panels was affected by a manufacturing error, we're pleased that our team was able to resolve this quickly and provide a replacement free of charge.
It's especially rewarding to hear your kind comments about Aditi. She is passionate about delivering excellent customer service, and we're delighted that she was able to provide the support you needed throughout the process. We'll be sure to pass your feedback on to her.
Thank you again for your recommendation and for choosing The Shutter Store. We truly appreciate your feedback and hope to assist you with any future shutter projects.
Kind regards,
The Shutter Store Team
Good quality and easy to install
Bought mine for a four panel bow window
Good quality and easy to assemble and install although assembly instructions are a bit lacking.
Lead time very long from order to delivery.
Customer services fast and helpful.
17 de agosto de 2026
Respuesta de DIY Shutters
Hi Steve,
Thank you for taking the time to leave your review.
We're delighted to hear that you were pleased with the quality of your shutters and found them easy to assemble and install in your four-panel bow window. It's also great to know that our customer service team was able to provide fast and helpful support whenever needed.
We appreciate your feedback regarding the assembly instructions and lead time. As all of our shutters are made to measure, there can be a longer wait from order to delivery, but we understand the importance of keeping this to a minimum. Your comments about the installation guidance have also been noted and will be shared with the relevant team as we continue to improve our customer experience.
Thank you for choosing DIY Shutters. We truly appreciate your feedback and hope you enjoy your new shutters for many years to come.
Kind regards,
The DIY Shutters Team
Superb Product and Service
I have used DIY Shutters in the past and my shutters are excellent quality and a perfect fit. The customer service is superb and I spoke with the team before ordering my current shutters online. They were knowledgeable and helped me decide how to proceed. Top team 5 star *****
14 de agosto de 2026
Respuesta de DIY Shutters
Hi Pete,
Thank you for taking the time to leave such a fantastic review and for choosing DIY Shutters again.
We're delighted to hear that you've returned to us for another order and that you've continued to be impressed with the quality and fit of our shutters. There is no greater compliment than a returning customer, and we're thrilled that your previous experience gave you the confidence to come back to us.
It's also wonderful to know that our team was able to provide knowledgeable advice and support before you placed your order, helping you make the right choice for your home. We'll be sure to share your kind comments with the team.
Thank you for your continued support and your 5-star recommendation. We truly appreciate your feedback and look forward to helping you with any future shutter projects.
Kind regards,
The DIY Shutters Team
I'm thoroughly impressed with the…
I'm thoroughly impressed with the exceptional service I received from Aditi, a member of the customer service team. Due to an error during the ordering process, my order was incorrect. I quickly messaged the company in the evening. Aditi promptly contacted me the next morning to rectify the issue and ensured that the necessary changes were communicated to the factory. I've since received confirmation of the amendments, and although I'm still awaiting my order, I have every confidence in the product's quality thanks to the outstanding service I've received so far. Thank you again, Aditi!
10 de agosto de 2026
Opinión espontánea
Respuesta de DIY Shutters
Hi Madelief,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear about the excellent service you received from Aditi. We understand how important it is to resolve any concerns quickly, especially when they relate to a made-to-measure order, so it's great to know that Aditi was able to contact you promptly, make the necessary amendments, and ensure the changes were communicated to the factory without delay.
We'll be sure to pass your kind comments on to Aditi, who will be thrilled to know that her support made such a positive impression.
Thank you for placing your trust in DIY Shutters. We truly appreciate your feedback and look forward to hearing how pleased you are with your shutters once they arrive.
Kind regards,
The DIY Shutters Team
Qulity and fantastic blinds
Shutters are fantastic and worth the wait, good points very Well made and comes with a Small botttle of paint for the white Hinges , just put on a few Coats
No instructions but can get video on line so all good , Real qulity Blinds
17 de julio de 2026
Opinión espontánea
Respuesta de DIY Shutters
Dear Richard,
Thank you for your review.
We're sorry to hear that you're concerned about the progress of your order. As your shutters are made to measure, they are manufactured specifically to your requirements and production is still underway.
We have reached out to you to request some additional information so that we can fully investigate your concerns and provide you with a detailed update. Unfortunately, we are currently awaiting your response.
We appreciate that waiting for a made-to-measure product can be frustrating, and we'd welcome the opportunity to look into this further and address any concerns you may have. Please get in touch with our Customer Care Team at your convenience so that we can assist you.
Kind regards,
The DIY Shutters Team
So far so good
So far, so good. It was helpful to have an instruction video about measuring, and all options were clearly explained. I’m very hopeful of a successful outcome!
25 de julio de 2026
Respuesta de DIY Shutters
Hi Cliff,
Thank you for your review.
We're delighted to hear that you found our measuring video helpful and that the ordering options were clearly explained. We work hard to make the process as straightforward as possible, so it's great to know you felt confident getting started with your shutter project.
Thank you for choosing DIY Shutters. We appreciate your trust in us and look forward to helping you achieve a successful outcome. If you need any assistance along the way, our team is always here to help.
Kind regards,
The DIY Shutters Team
Be warned
Be warned! Very poor customer service.
Would not purchase from this outfit again
23 de julio de 2026
Opinión espontánea
Respuesta de DIY Shutters
Hi Lucy,
I am sorry to hear you feel like this.
Please can you supply your order number and we can contact you about your issue.
Best Wishes
I ordered the hardwood shutters and yes…
I ordered the hardwood shutters and yes they do take a long time to come but I already had blinds so was not a problem to wait.
I was nervous about ordering shutters for the whole front of the house but the price was extremely good and so I went ahead. The shutters arrived on time very well packed and I was more than happy with the quality and ease of fitting them.
The customer service was also excellent as well. I will definitely be ordering more for the rear of the house.
16 de julio de 2026
Opinión espontánea
Respuesta de DIY Shutters
Hi Hilary,
Thank you for taking the time to leave such a detailed review.
We're delighted to hear that you're pleased with the quality of your hardwood shutters and that you found them easy to fit once they arrived. We understand that ordering shutters for the whole front of your house can feel like a big decision, so it's fantastic to know that the quality, value, and finished result lived up to your expectations.
It's also great to hear that your shutters arrived on time, were well packaged, and that you received excellent customer service throughout your experience with us.
Thank you for your trust in DIY Shutters and for your kind recommendation. We're thrilled to hear you'll be returning to us for the rear of your house, and we look forward to helping you with your next order.
Kind regards,
The DIY Shutters Team
Absolutely well worth the wait so good…
Absolutely well worth the wait so good ordered for spair room at front takes a long time coming but great when up could do with instructions as when looked for on net a bit vague as again worth the wait and money lot cheaper than other ones would recommend Great customer service aswell easy ordered
20 de julio de 2026
Respuesta de DIY Shutters
Hi Trevor,
Thank you for taking the time to leave us a review.
We're delighted to hear that you feel your shutters were well worth the wait and that you're so pleased with the finished result. It's great to know that you found the ordering process straightforward, received excellent customer service, and felt you received great value compared to other options on the market.
We also appreciate your feedback regarding the installation instructions. We're always looking for ways to improve the customer experience, and your comments will certainly be taken on board as we continue to review our guides and support materials.
Thank you for your recommendation and for choosing DIY Shutters. We hope you enjoy your new shutters for many years to come.
Kind regards,
The DIY Shutters Team
Great Shutters and Customer Service
We purchased 3 sets of shutters from DIY Shutters. The order was placed and fast forward a few months and our shutters arrived exceptionally well packaged and easy to fit. I managed to fit 2 windows in a few hours and they look fantastic. I did have one minor issue with my remaining window (my mistake) where I didn’t account for a kitchen tap being in the way of the fan-fold shutter I’d ordered. I contacted customer service asking to purchase some additional hinges so I could adapt the shutters to open independently. Within an hour (over a weekend as well) Alex emailed back and said some hinges would be dispatched at no extra cost and that should arrived within 3-5 working days, fantastic!!
I can’t recommend these shutters enough, the cost and quality is very good. Communications were very good throughout, from ordering, to updates, to shipping tracking. Back this up with great customer service and you can’t lose.
18 de julio de 2026
Opinión espontánea
Respuesta de DIY Shutters
Hi Shep,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you're so pleased with your shutters and the service you received from our team. It's great to know that the shutters arrived well packaged, were straightforward to install, and look fantastic in your home.
We're especially pleased to hear about your experience with Alex. Even though the issue was due to a measuring oversight, we're always happy to help where we can, and it's wonderful to know that Alex was able to provide a quick solution and arrange the additional hinges for you.
Your comments about our communication throughout the process, from ordering and updates through to delivery and aftercare, mean a great deal to us. We work hard to ensure our customers have a positive experience every step of the way, so it's fantastic to hear that reflected in your review.
Thank you for your recommendation and for choosing DIY Shutters. We hope you enjoy your new shutters for many years to come.
Kind regards,
The DIY Shutters Team
Huge thanks to Aditi!
Mistakes happen and it's how they are dealt with that really matters. I cannot give them 5/5 becuase due to an IT error when ordering (a not inconsiderable amount of shutters!), they were all wrong. Long story short, Aditi in Customer Services was an absolute star and literally owned the entire process to get it all sorted from start to finish - she really is a star and deserves a great deal of credit as my patience would have expired much sooner without her help. Anyway, all resolved in the end - I've seen a few reviews for poor customer service and I don't get it, my experience was fantastic. Product is actually fairly well built too. All in all, I'd use again, all thanks to Aditi!
1 de julio de 2026
Opinión espontánea
Respuesta de DIY Shutters
Hi Jon,
Thank you for taking the time to leave such a thoughtful review.
We're sorry that your order was impacted by the IT issue, and we completely understand how frustrating that must have been, especially with such a significant shutter purchase. As you rightly say, mistakes can happen, but it's how they're resolved that really matters.
We're delighted to hear that Aditi provided the support and reassurance you needed throughout the process. Taking ownership of a customer's issue from start to finish is exactly the level of service we strive for, and we're pleased that Aditi was able to turn a difficult situation into a positive experience. We'll be sure to pass on your kind words and recognition to her.
It's also great to hear that you're happy with the quality of your shutters and that, despite the initial setbacks, everything was successfully resolved in the end.
Thank you for your patience, your recommendation, and for choosing DIY Shutters. We look forward to helping you again in the future.
Kind regards,
The DIY Shutters Team
Amazing Customer Service and Great Product
I have to say a huge thank you to the excellent service I received from both Aditi and Amy who helped me navigate the wrong size clips (my fault!) and rectified the situation with no fuss. Highly recommended and brilliant customer service - thank you!
8 de julio de 2026
Opinión espontánea
Respuesta de DIY Shutters
Hi Phil,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Aditi and Amy were able to assist you and make resolving the issue with the clips so straightforward. While mistakes can happen, it's great to know that our team provided the support you needed and got everything sorted quickly and without any fuss.
We'll be sure to pass your kind words on to both Aditi and Amy, who will be thrilled to receive your feedback.
Thank you for your recommendation and for choosing DIY Shutters. We truly appreciate your support.
Kind regards,
The DIY Shutters Team
Respuesta de DIY Shutters
Hi David,
Thank you for your review.
We're delighted to hear that you found our online ordering process easy and straightforward. Making it simple for customers to find, customise, and order the perfect window coverings is something we continually strive for.
Thank you for choosing us and for taking the time to share your feedback. We truly appreciate your support and hope to assist you again in the future.
Kind regards,
The DIY Shutters Team
Easy to follow measuring guide
Easy to follow measuring guide, and order process very simple. Awaiting the arrival of my blinds.
4 de julio de 2026
Respuesta de DIY Shutters
Hi Stephen,
Thank you for your lovely review.
We're delighted to hear that you found our measuring guide easy to follow and the ordering process simple and straightforward. We've worked hard to make ordering made-to-measure blinds as easy as possible, so it's wonderful to receive such positive feedback.
Thank you for choosing us. We hope your blinds arrive soon and that you're just as pleased with the finished product. If you have any questions in the meantime, our team is always happy to help.
Kind regards,
The DIY Shutters Team
Great service from start to finish
Decided to order cafe style DIY Shutters after getting a quote from another firm, which was a lot higher than I could afford.
Was nervous to measure myself in case they arrived and were way out, but they arrived an hour ago, fit perfectly and I’ve installed them myself in no time.
I’m so happy with the communication once ordered, quick delivery time and quality of the shutters. I will be placing another order very soon!
3 de julio de 2026
Opinión espontánea
Respuesta de DIY Shutters
Hi Nicola,
Thank you for your fantastic review.
We're delighted to hear that you chose DIY Shutters after comparing options and that our shutters provided the quality and value you were looking for. We completely understand how daunting it can be to measure for DIY shutters yourself, so it's wonderful to hear that they arrived fitting perfectly and that you were able to install them with ease.
It's also great to know that you were pleased with the communication, delivery times and overall quality of your shutters.
Thank you for your kind words and for placing your trust in us. We look forward to helping with your next order and hope you enjoy your new café-style shutters for many years to come.
Kind regards,
The DIY Shutters Team
Great shutter samples, easy to order
Lovely quality samples arrived really quickly with all the necessary details on how to measure accurately and everything you needed to know. Easy guided ordering process, quick confirmation with anticipated delivery date. Good service so far.
28 de junio de 2026
Respuesta de DIY Shutters
Hi Gilly,
Thank you for taking the time to leave such a positive review.
We're delighted to hear that you were pleased with the quality of our shutter samples and how quickly they arrived. It's great to know that the measuring information and ordering guidance helped make the process straightforward and easy to follow.
We believe that choosing shutters should be as simple and stress-free as possible, so we're pleased that you've found the service and communication helpful so far.
Thank you for considering DIY Shutters. We look forward to creating your shutters and providing the same high level of service throughout your journey with us.
Kind regards,
The DIY Shutters Team
I called up DIY shutters and spoke with…
I called up DIY shutters and spoke with a lovely member of staff, named Alex. Alex was warm, patient and attentive. He answerd every query I put to him and even took the time to equire about which shutters may best compliment my suited style. I am optimistic about placing an order. Thank you for your time and efforts Alex, much appreciated. Brilliant customer service. I would definitley recommend DIY shutters based on the positive engagement.
26 de junio de 2026
Opinión espontánea
Respuesta de DIY Shutters
Hi Rearenea,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear about your positive experience with Alex. Providing friendly, knowledgeable, and attentive service is something we pride ourselves on, and it's fantastic to know that Alex took the time to answer your questions and help you find the shutter style that best suits your home.
We'll be sure to pass your kind comments on to Alex, who will be thrilled to receive the recognition.
Thank you for recommending DIY Shutters based on your experience. We look forward to assisting you further and hope to welcome you as a customer soon.
Kind regards,
The DIY Shutters Team
good service
24 de junio de 2026
Respuesta de DIY Shutters
Hi Peter,
Thank you for your review.
We're pleased to hear that you received good service and had a positive experience with DIY Shutters. Customer satisfaction is very important to us, and we're grateful that you took the time to share your feedback.
Thank you for choosing DIY Shutters. We hope you enjoy your new shutters and look forward to assisting you again in the future.
Kind regards,
The DIY Shutters Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.