Dobbies Garden Centres - Dundee Opiniones 290

TrustScore: 3 sobre 5

2,8

Ethiebeaton Park, Monifieth, DD5 4HB Dundee, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Good to get some discount for my plants but a staff member didn’t mention the 30 day trial period when asked about the advantage card.

Valorada con 5 estrellas sobre 5

Morgan,Calum and Debra helped me today smiling and happy creating a happy atmosphere. Great selection of beautiful plants instore and outside.Plant area looking well stocked and so tidy Diane and Mal... Ver más

Valorada con 1 estrellas sobre 5

Travelling a long way to visit the Garden Centre so needed to know the online information was corrects I tried phoning. I stayed on the phone for more than 5 minutes with no answer so I redialled try... Ver más

Valorada con 1 estrellas sobre 5

Dobbies of Dundee Restaurant We went here as easy access for wheelchair user Sandwich’s were delicious 👍🏻 Unfortunately the cheese quiche was missing cheese 🧀 it was awful just egg Spoke... Ver más


Información sobre la empresa

  1. Vivero

Escrito por la empresa

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Información de contacto

  • Ethiebeaton Park, Monifieth, DD5 4HB, Dundee, Reino Unido

2,8

Medio

TrustScore: 3 sobre 5

290 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Top marks for Dobbies Monifieth

Visited Dobbies Monfieth today and while paying for my purchases the staff member (Carlo) discovered there was a problem with my Dobbies card. He contacted head office to find out the problem re the card and discovered post code was invalid. He got the post code corrected and requested a new card to be sent out to me. Top marks all round!

19 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We purchased plants with the help of…

We purchased plants with the help of the gardener who is so knowledgeable and very helpful. We have spoken to him before when purchasing plants as he gives advice on how to care for the plants also if we’re not sure on pruning we can take a photo of plant and take it in and he will explain. What a service he provides.

24 de junio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor range of sad looking plants

Poor range of sad looking plants, beds and tables half empty, prices extortionate and few staff in plant area.
Most of the 'sale' clearance area we're dead but still highly priced.

This is what happens when corporate, profit at the expense of every thing else, companies, take over.
Prices were expensive when I managed for them in the 90's but the quality and service was far better.
Bring back the Barnes dynasty!

13 de junio de 2023
Opinión espontánea
Logotipo de Dobbies Garden Centres - Dundee

Respuesta de Dobbies Garden Centres - Dundee

Hi George, thanks for taking the time to leave a review. I am so sorry to read that our Dundee plant area was not up to our usual high standard during your visit. I will make sure to pass your feedback to the regional manager so they are aware of your recent disappointing visit. Thanks - Lucy

Valorada con 5 estrellas sobre 5

Super helpful Kevin in plants!

Visited Dobbies Dundee today.
Spoke to Kevin who was extremely helpful.
He knew exactly what stock he had and spent time with us telling us where to plant and how to look after what we bought.
He is a credit to your store.

4 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had a lovely trip to Dobbies in…

We had a lovely trip to Dobbies in Dundee today , Kevan in the plant section was really helpful , knowledgeable and so enthusiastic I’m surprised very one doesn’t take up gardening .
All the staff at Dobbies are helpful , polite and work hard , thank you

17 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Visited Donnie’s monifieth this…

Visited Donnie’s monifieth this afternoon. Absolute disaster as at early afternoon very little to choose from as allegedly the order did not come in. Took over 15 minutes for 2 paninis. The only consulation was the food was good but nowhere near enough staff and just about everyone in the que was complaining

30 de abril de 2023
Opinión espontánea
Logotipo de Dobbies Garden Centres - Dundee

Respuesta de Dobbies Garden Centres - Dundee

Hi James, thanks for your recent review. I am so sorry to hear that you had a disappointing experience in our Dundee Restaurant. I am pleased to see that you enjoyed the food you received. I will make sure that the team in store are aware of your recent experience to make sure that improvements can be made, thanks - Lucy

Valorada con 5 estrellas sobre 5

Went up to plants etc Dobbies Dundee for…

Went up to Dobbies Dundee for remembrance tree / plants . Very nice and very helpful man Kevin was working, he was so helpful and took time with us to explain grown , heights colours etc he didn’t rush which was nice he took lots of time , it ment so much as it’s our sons first year remembrance . Thank you so much Kevin you are a very kind man .

10 de abril de 2023
Opinión espontánea
Logotipo de Dobbies Garden Centres - Dundee

Respuesta de Dobbies Garden Centres - Dundee

Thank you for taking the time to get in touch, I'm so glad you enjoyed your visit. I'll pass your comments over to the store so they can share them with Kevin - thanks, Lorraine

Valorada con 1 estrellas sobre 5

Shocking place , shocking staff

Only 1 person serving , my soup was luke warm by the time I was asked what drinks I would like , I asked the server if I could get it heated up , her reply was there is a microwave over there . I thought about things for a few moments then said forget it . I am certainly not going into a restaurant and heating up my own soup , I could have done that at home . Then a staff member came after me and butted in whilst I was in conversation with 2 ladies at the top of the stair and verbally attacked me , shocking and aggressive member of staff shouldn't be working there .

12 de marzo de 2023
Opinión espontánea
Logotipo de Dobbies Garden Centres - Dundee

Respuesta de Dobbies Garden Centres - Dundee

Thanks for taking your time for the review. I have passed this to the management team at Dundee and advised them to look at your comments about the food and staff at the restaurant. Best Wishes Ahmed

Valorada con 1 estrellas sobre 5

30 minutes wait for hot food.

Took my mum for lunch in your Dundee store at Monifieth. Time was 2.30pm we joined the queue for hot food and the time we had to wait was ridiculous. 30 minutes was spent in the queue with only one person serving and taking orders, heading towards the payment section where there were two ladies working between making hot drinks and taking payments. There was a huge queue behind and in front of me.
There has to be a better system for making hot drinks and then leaving this station to work the tills. Our hot food was twice taken to the table whilst I stood in the queue waiting for drinks and to pay. When I went to ask for my food after the 30 minute wait it had been sitting on the hot plate for this time so was not the best. We were very disappointed with both the service and the food we received. Please get your restaurants better organised and some more staff who at least look like they are enjoying their role. I for one will not be back to eat in your restaurants.

3 de marzo de 2023
Opinión espontánea
Logotipo de Dobbies Garden Centres - Dundee

Respuesta de Dobbies Garden Centres - Dundee

Hi, Thanks for taking the time to leave a review and I am sorry to hear of the length of time you had to wait in the queue at our Dundee store. I will ensure this is fed back to the Dundee store so they can look at making improvements going forward. Thanks Jemma

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