Dobbies Garden Centres - Gosforth Opiniones 428

TrustScore: 3 sobre 5

3,0

Gosforth Park, NE3 5EP Gosforth, Tyne and Wear, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a cheese and onion sandwich cold panni arrived alos ordered beef burger with bacon bacon was ready onion rings overcooked and hard as a brick Paid £42 very expensive quality of food... Ver más

Valorada con 5 estrellas sobre 5

I took my sister for a light lunch on her birthday and despite there being a sizeable queue we did not have to wait for long The food was well-presented, hot and delicious. As I am a wheelchair user... Ver más

Valorada con 5 estrellas sobre 5

Excellent Xmas shop here today ..plenty of offers right across the store even on non Xmas items. I was able to save at lease a third off my bill with the all the offers and my membership discount.... Ver más

Valorada con 5 estrellas sobre 5

Had an Afternoon Tea there today. It was excellent. Table set with nice linens, cutlery etc. Our server Margaret gave us the best customer service and made us feel special by checking if we needed any... Ver más


Información sobre la empresa

  1. Vivero

Escrito por la empresa

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Información de contacto

  • Gosforth Park, NE3 5EP, Gosforth, Tyne and Wear, Reino Unido

3,0

Medio

TrustScore: 3 sobre 5

428 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 2 estrellas sobre 5

Booked soft play At 9:15

Booked soft play At 9:15
Received call at 8:55 to say soft play/restaurant was closed due to electric issue but had already arrived at store.

10 de octubre de 2022
Logotipo de Dobbies Garden Centres - Gosforth

Respuesta de Dobbies Garden Centres - Gosforth

Hi, Thanks for your review. I am sorry to hear that you did not receive the phone call early enough to advise that the soft play was closed due to an electrical issue. I have forwarded your feedback to the restaurant management team to bring this issue to their attention. Best wishes, Karen

Valorada con 5 estrellas sobre 5

Dobbies Garden Centres

We have used Dobbies Garden Centres for a great number of years, Have always been able to find what we are looking for and always at a reasonable price. Quality is always perfect. Staff extremely helpful & friendly.

29 de septiembre de 2022
Valorada con 5 estrellas sobre 5

My husband and I ate in the restaurant

My husband and I ate in the restaurant, meals were good staff very friendly would definitely eat there again. Bought some bits and bobs the girl on the till was very helpful and also renewed my Dobbies card.

30 de septiembre de 2022
Valorada con 5 estrellas sobre 5

I have been visiting the Gosforth…

I have been visiting the Gosforth Garden Centre for many years and find the staff friendly and helpful. Carl in particular has always been really helpful and I often ask him when I can re pot or prune certain plants, he advises on which plants can be planted where and which compost to use.
I noticed you had some pots which were reduced, the sun had faded the bar code and it was near impossible to read. Carl went to check the price, he came back and explained that he was trying to read the barcode, but in the meantime showed me which compost I needed, helped me with my large plant and trolley and along with Brian and a lovely girl on the checkout they eventually found the price. Carl took my items to the car and lifted them into the boot. I thought that on this occasion I would complete a review as people are very quick to grumble and complain but I really think that your team at Gosforth exceed my expectations which is why I always shop with you.
Sheila Tweddle.

14 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I visit regularly with or with out my…

I visit regularly with or with out my grandchildren, the grandchildren always have to stop and pat Marmaduke and pop some money in his pot.
They always enjoy the soft play.
While I enjoy a cup of tea and sometimes a cheeky scone.

8 de septiembre de 2022
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Respuesta de Dobbies Garden Centres - Gosforth

Hi, thanks for your lovely comments. I am glad to read you and your grandchildren had a wonderful visit in our Gosforth store and restaurant. Thanks - Lucy

Valorada con 2 estrellas sobre 5

Food was disappointing

Visited Dobbies Gosforth with our grandson again yesterday for lunch. We visit regularly and use the softplay area. The cafe was quiet for 2pm and most people were just having coffee. Our 2 main meals,scampi and chicken leek pie were cold especially the chips. I should have said to the staff, they are always excellent however our grandsons meal was hot and he was hungry. Won't return for a while as last 2 visits haven't met Dobbies usual high standards.

12 de septiembre de 2022
Opinión espontánea
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Respuesta de Dobbies Garden Centres - Gosforth

Hi Jim, Thanks for taking the time to leave a review and I am very sorry to hear we have not met the usual Dobbies high standards during your recent visit to our Gosforth store. If you would like to send us an email to Customer.Service@Dobbies.com we can pass this over to the store for further investigation and asked them to contact you. Thanks - Jemma

Valorada con 4 estrellas sobre 5

Fun hour in soft play…

We enjoyed our experience at Dobbies and our 1 year old granddaughter enjoyed the soft play. It was a lovely coffee too as coffee can vary sometimes.

8 de septiembre de 2022
Valorada con 5 estrellas sobre 5

Another nice visit.

As usual, friendly staff and great service in the cafe and the plant centre. Easy parking in convenient disabled bay.

8 de septiembre de 2022
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Respuesta de Dobbies Garden Centres - Gosforth

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Valorada con 1 estrellas sobre 5

They never answer any phone calls 2 hrs trying..…

They never answer any phone calls so frustrating for a garden centre. How can we support small centres when customer service isn't there? Went to b&q and got what I needed. This is a well needed service for our community especially meeting place for elderly and family Dobbies do something about this please thanks.

4 de septiembre de 2022
Opinión espontánea
Logotipo de Dobbies Garden Centres - Gosforth

Respuesta de Dobbies Garden Centres - Gosforth

Hi, Thanks for taking the time to leave a review and I am sorry you were not able to get through to the store. I will ensure your comments are passed over to the Gosforth store for you. Thanks - Jemma

Valorada con 5 estrellas sobre 5

Bought fantastic hanging basket on…

Bought fantastic hanging basket on special offer about 2-3 weeks ago.

25 de agosto de 2022
Logotipo de Dobbies Garden Centres - Gosforth

Respuesta de Dobbies Garden Centres - Gosforth

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Valorada con 3 estrellas sobre 5

We visited the garden centre restaurant…

We visited the garden centre restaurant for drinks and cakes. We had to stand in the long queue behind people ordering food etc. A long time ago if you just wanted drinks there was another counter at which to get them. However it took nearly 20 minutes to be served as only one staff doing food and one doing drinks. This isn't the only time we've been stuck like this. Never go if you're in a hurry.

24 de agosto de 2022
Valorada con 5 estrellas sobre 5

The staff in the cafeteria were very…

The staff in the cafeteria were very helpful and plants for sale were beautiful.

26 de agosto de 2022
Logotipo de Dobbies Garden Centres - Gosforth

Respuesta de Dobbies Garden Centres - Gosforth

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

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