Dobbies Garden Centres - Preston Opiniones 369

TrustScore: 3 sobre 5

3,2

Blackpool Road, Clifton, PR4 0XL Nr Preston, Lancashire, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The shop was great, the chap at the till was really good. He was knowledgeable, dealt with my query, nothing was too much trouble, and he dealt with everything speedily. I think his name was Frasier... Ver más

Valorada con 4 estrellas sobre 5

Was pleasantly surprised to see that the store had a good selection of Xmas decorations to rival a nearby competitor. The store was bright and welcoming. We had coffee and a nice cake but the cafe are... Ver más

Valorada con 3 estrellas sobre 5

Visited Dobies near Preston today for the first time. Appalled at state of plants, most suffered from lack of watering, Because pots were dry, many had blown over, but passing staff just ignored as... Ver más

Valorada con 2 estrellas sobre 5

This morning coffee served in cold cups, promised scones freshly baked but the ones we had been frozen. Unable to get a Toastie before 11.30 am, Costa serve them from 7am. Go in find a table, and t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Vivero

Escrito por la empresa

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Información de contacto

  • Blackpool Road, Clifton, PR4 0XL, Nr Preston, Lancashire, Reino Unido

3,2

Medio

TrustScore: 3 sobre 5

369 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Lovely visit to Dobbies on Sunday…

Lovely visit to Dobbies on Sunday afternoon, clean well presented store. Friendly and personable staff . Beautiful plants and goods at reasonable prices. Cafe very inviting with excellent service and produce.

9 de octubre de 2022
Valorada con 5 estrellas sobre 5

Nice lunch

Nice lunch, a little browsing/shopping, nice surroundings what’s not to like.

12 de octubre de 2022
Valorada con 5 estrellas sobre 5

Lovely food and well looked after plants

On Sunday i had a gorgeous tuna and cheese melt toastie on what looked like hand sliced thick bread with gorgeous homemade coleslaw and side salad washed down with a beautiful caramel latte. Had my drink free as im a Dobbies member. Bought some plants and got 10% off, great experience. Staff helpful. Whats not to love. So vastly improved to how it was a few years ago. Well done!

9 de octubre de 2022
Valorada con 5 estrellas sobre 5

Cafe

Once again I was disappointed with the experience. My husband and I each had a cappuccino - which had very little flavour. I had to ask for the table to be wiped and there was lipstick residue one my husband’s cup.

5 de octubre de 2022
Valorada con 5 estrellas sobre 5

I bought some pansies

I bought some pansies, and not only was there a discount on the flowers there was an extra because of my Dobbies Club Card. The lady at the checkout processed everything quickly and with a cheerful smile.

29 de septiembre de 2022
Valorada con 4 estrellas sobre 5

Irritation in the Sainsbury outlet

The garden centre part was fine, but the in-store Sainsbury's was less than good. As I entered that dept. I picked up a bag of apples and a bag of lemons. But further into the store I found precisely the same lemons reduced by more than half. Took the more expensive ones back where I found them and returned to the reductions: exactly the same experience with the apples, so again a trek back to replace the expensive ones. Why leave out fruit (same in every respect, including the sell-by date) at full price when the same items are also offered at less than half price in another part of the store? Just irritating!

28 de septiembre de 2022
Valorada con 4 estrellas sobre 5

We came in for a look around- no…

We came in for a look around- no specifics. The store felt a bit flat, but I think it's the end of summer/ too early for Chistmas time.
We had a coffee and I am sorry to say the cafe remains low in my scoring. Please could a customer sign be placed appropriately to let us know the procedure for ordering food and hot drinks.I feel it's a bit over the top to have to pre-order drinks, but they were both piping hot and very good.

3 de septiembre de 2022
Valorada con 1 estrellas sobre 5

Unhelpful staff

Went as told dog friendly, which it is. However made to feel unwelcome in the cafe despite having dig friendly area and sent on wild goose chase around the store to enter the special area for dogs that none of the three members of staff were aware of when asked. When finally made it to the cafe was told no hot food available and service to order and wait for drinks was slow.

17 de septiembre de 2022
Opinión espontánea
Logotipo de Dobbies Garden Centres - Preston

Respuesta de Dobbies Garden Centres - Preston

Hi, Thanks for your review. I am sorry to hear that you are unhappy after your recent visit. I have sent you a request for some more information to allow us to send this feedback back to the store management team to bring this to their attention. Best wishes, Karen

Valorada con 2 estrellas sobre 5

Very slow service in the cafe waiting…

Very slow service in the cafe waiting for hot drinks despite it not being busy. Long queue at the main fill by exit as only one person serving despite one member of staff walking past on three occasions.
The organisation of the cafe is not the best, very unclear and waited ages for our tea!

10 de septiembre de 2022
Logotipo de Dobbies Garden Centres - Preston

Respuesta de Dobbies Garden Centres - Preston

Hi Andrew, Thanks for taking the time to leave a review and I am sorry to hear of the slow service you have received in our Preston store. I will ensure this is fed back to the stores management team so make sure this doesn't happen again in future. Thanks - Jemma

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más