DORSYA Opiniones 

456
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Would love to give more stars but unfortunately cant. I brought 2 necklaces last year, loads of compliments on them and would recommend. After just over a year my necklace has snapped. Don't... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service! Would 100% recommend After I had a slight issue with my order, I got in touch and received an email extremely quickly, lovely personal touch from this small business owner.... Ver más

Valorada con 5 estrellas sobre 5

I love ordering from this business SO much! I emailed Orsi before placing my order and asked that my free mystery gift please be something in Sterling Silver. Well, she surprised me with the most GORG... Ver más

Valorada con 5 estrellas sobre 5

Great product and very understanding owner. Royal mail lost our package and said it had been delivered even though it hadn't and we were in. Could have fit through the letterbox easily. My wife ordere... Ver más

Información sobre la empresa

  1. Joyería
  2. también en la categoría
  3. Relojería

Escrito por la empresa

Empowering demi-fine jewellery and gemstones. Celestial and coastal inspired. Limited edition drops.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

456 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(456)

4 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

If I'm honest not very happy with my…

If I'm honest not very happy with my order, the colour is awful of the necklaces I got , looks very cheap and in your face gold.
Only saving grace is I didn't pay full price but £48 for something to sit in a drawer is just silly

27 de abril de 2024
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Respuesta de DORSYA

Dear Lorah,

I'm genuinely sorry to hear about your disappointment with your recent order. Your feedback means a lot to us, and we deeply regret that the color of the necklaces didn't meet your expectations.

We understand how disheartening it can be to receive an item that falls short of what you had hoped for, especially when you were expecting something of higher quality. Your experience certainly doesn't align with the standards we strive to uphold at Dorsya.

Please know that your satisfaction is our top priority. If you feel inclined to return the item, you're more than welcome to do so. Just drop us an email at info@dorsya.com, and we'll assist you with the return process promptly.

We truly value your honesty and your decision to share your thoughts with us. Rest assured, we take your feedback seriously and will use it to improve our products and services.

If there's anything else we can do to make this right for you, please don't hesitate to reach out. We're here to help in any way we can.

Warm regards,
Orsi

Valorada con 3 estrellas sobre 5

Not impressed unfortunately

The bracelets are TINY! I have small wrists and can barely get them on. I’ve had to gift them to my daughter. They state a free gift is given with orders, the cheapest looking hair scrunchie was in the parcel and if that’s the free gift it’s hardly worth getting. Totally disappointing on the whole. Won’t be ordering again unfortunately.

25 de marzo de 2024
Valorada con 5 estrellas sobre 5

I love my necklace!

I love my necklace!! The delivery was really quick, I love the pouch it comes in! I love all the little touches, the wax sealed envelope and lovely free gift!
I would definitely order again and I would definitely recommend!! Thank you so much!!

13 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I absolutely love my new ring

I absolutely love my new ring! It is beautifully made and looks stunning. It arrived beautifully packaged with such an inspiring note. It is a piece made by people passionate about their creations and customer service. It will be one of many purchases I make for sure! Ang

13 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunning jewellery

Absolutely beautiful jewellery provided by a business which is very responsive to queries and questions.

11 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid the adjustable rings!

I would avoid the adjustable rings! Mine broke after 10 months and was apparently out of warranty so was unable to replace it or have it repaired.

Wont be buying again.

26 de febrero de 2024
Opinión espontánea
Logotipo de DORSYA

Respuesta de DORSYA

Dear Carolyn,
Appreciate your time taken to leave us a review and I'm truly sorry for the fact that your ring has broken. As explained in our email conversation you have purchased this item beginning of March 2023, which is almost 1 year and not 10 month ago, and the ring is out of warranty. You have been wearing the ring in the past 1 year without problems and you say that suddenly just broke. I can assure you if the ring is treated accordingly it will not break! It only breaks if the silver metal is forced, there is no other way how the ring will break. Apologies again for the inconvenience.
Best wishes,
Orsi

Valorada con 5 estrellas sobre 5

Stunning jewellery

I’ve bought lots of different pieces from Dorsya and each item has been absolutely beautiful. Really stunning jewellery, packaged with care and the occasional free gift is a lovely gesture. I have to refrain from checking the website too much as am too tempted:o)

24 de febrero de 2024
Opinión espontánea

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